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Pocono Resort Conference Center - POCONO MOUNTAINS

2.5 star property
White Haven hotel with indoor pool and conference centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pocono Resort Conference Center - POCONO MOUNTAINS

Indoor pool, open 10:00 AM to 10:00 PM, pool loungers
Romantic Room, 1 King Bed, Non Smoking | Premium bedding, desk, iron/ironing board, free WiFi
Property entrance
Reception
Lobby sitting area

Reviews

6.6 out of 10

Good

Popular amenities

  • Pool
  • Pet-friendly
  • Laundry facilities
  • Non-smoking
  • 24/7 front desk
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Indoor pool
  • Sauna
  • Conference centre
  • 3 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • ATM/banking services
  • Vending machine
  • Self-serve laundry
  • Conference space
  • Charcoal grills

Feel at home (6)

  • Children stay free
  • Playground on-site
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking | Premium bedding, desk, iron/ironing board, free WiFi

Suite, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
2 bedrooms
Sofa bed - double
Spring-water bath
Hairdryer
  • 55 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, desk, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, Accessible

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Spring-water bath
Hairdryer
Private bathroom
Shower/bath combination
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Romantic Room, 1 King Bed, Non Smoking

Romantic Room, 1 King Bed, Non Smoking | Premium bedding, desk, iron/ironing board, free WiFi

Romantic Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Spring-water bath
Hairdryer
Private bathroom
Shower/bath combination
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, desk, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Flat-screen TV
Sofa bed
Premium bedding
Spring-water bath
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, iron/ironing board, free WiFi

Deluxe Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Spring-water bath
Hairdryer
Private bathroom
Shower/bath combination
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Comfort Inn - Pocono Mountains

Pool
Free breakfast
Pet-friendly
Free parking
7.0 out of 10, Good, (1006)
The price is £52
includes taxes & fees
6 Jan - 7 Jan 2025
Comfort Inn - Pocono Mountains
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About the area

Map
35 Hospitality Way, White Haven, PA, 18624

What's nearby

  • Split Rock Resort Indoor Waterpark - 9 min drive - 8.8 km
  • Lake Harmony - 9 min drive - 9.5 km
  • Jack Frost Mountain Resort - 11 min drive - 8.7 km
  • Big Boulder Ski Area - 17 min drive - 14.6 km
  • Big Boulder Lake - 17 min drive - 14.6 km

Getting around

  • Wilkes-Barre, PA (AVP-Scranton Intl.) - 29 min drive

Restaurants

  • ‪Hickory Run Plaza Restaurant - ‬6 min drive
  • ‪McDonald's - ‬16 min walk
  • ‪Burger King - ‬11 min drive
  • ‪IHOP - ‬6 min drive
  • ‪New China Pearl - ‬9 min drive

About this property

Pocono Resort Conference Center - POCONO MOUNTAINS

When you stay at Pocono Resort Conference Center - POCONO MOUNTAINS, you'll be within a 15-minute drive of Jack Frost Mountain Resort. Guests can take a dip in the indoor pool, and the sauna makes for a relaxing end to the day.

Languages

English, Hindi

At a glance

DONE

Hotel size

    • 140 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Express check-out available
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 14 kg per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site motorhome/coach/lorry parking (fees apply)
    • On-site extended parking
    • On-site parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Charcoal grills

Travelling with children

  • Children stay for free (see details)
  • Playground

What to do

  • Kayaking nearby
  • Downhill skiing nearby

Working away

  • 3 meeting rooms
  • Conference centre (7750 square feet of space)

Services

  • 24-hour front desk
  • Laundry facilities
  • Wedding services
  • Pool loungers

Facilities

  • 1 building/tower
  • ATM/banking
  • Television in common areas
  • An indoor pool
  • Sauna
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Lift

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Spring water bath
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge (on request)
  • Microwave (on request)

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • A damage deposit of USD 200 will be collected before check-in

Optional extras

  • Late checkout can be arranged for an extra charge of USD 20.00
  • Towels are available for an extra charge (or guests may bring their own)

Renovations and closures

This property is closed from 6 December 2024 to 28 February 2025 (dates subject to change).
The property will be renovating from 6 December 2024 to 28 February 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
  • Lift
  • Exterior
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
  • Parking area
  • Sauna
During renovations, the hotel will make every effort to minimise noise and disturbance.
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Bar/lounge
  • Sauna
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Sauna

Children & extra beds

  • Rollaway beds are available for USD 20.0 per day

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 100 per stay
  • Pets are allowed for an extra charge of USD 25 per pet, per night, plus a one-off cleaning fee of USD 25

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM
  • Children under 18 years old are not allowed in the swimming pool without adult supervision

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Pocono Resort Conference Center - POCONO MOUNTAINS Hotel
Quality Inn Pocono Resort Lake Harmony
Quality Pocono
Quality Pocono Lake Harmony
Pocono Resort Lake Harmony
Pocono Resort Conference Center - POCONO MOUNTAINS White Haven

Frequently asked questions

Is Pocono Resort Conference Center - POCONO MOUNTAINS currently open?
This property is closed from 6 December 2024 to 28 February 2025 (dates subject to change).
Is there a pool at Pocono Resort Conference Center - POCONO MOUNTAINS?
Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at Pocono Resort Conference Center - POCONO MOUNTAINS?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 14 kg per pet. There's a charge of USD 25 per pet, per night, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees.
Is parking offered on site at Pocono Resort Conference Center - POCONO MOUNTAINS?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Pocono Resort Conference Center - POCONO MOUNTAINS?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of USD 20.00. Express check-out and contactless check-out are available.
What is there to do at Pocono Resort Conference Center - POCONO MOUNTAINS and nearby?
During the winter, enjoy nearby recreation such as downhill skiing and return when the snow melts for kayaking and rafting. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a sauna.
Does Pocono Resort Conference Center - POCONO MOUNTAINS have rooms with private hot tubs?
Yes, each room has a spring water bath.

Pocono Resort Conference Center - POCONO MOUNTAINS Reviews

Reviews

6.6

Good

6.6/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Poor

Luke, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Magaly, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing time with the family.
Victor, 1-night trip
Verified Expedia guest review

2/10 Poor

This hotel is closed. We showed up and a notice was on the door also someone walked up and told us they were closed for a while. Not sure why they took money We had to find another hotel after 3plus hr drive. Still waiting for a refund.
Sheritta, 2-night trip
Verified Expedia guest review

2/10 Poor

Julie, 2-night trip
Verified Expedia guest review

2/10 Poor

Layne A, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

This place sucks.
I didn’t actually get to stay here, my reservation was canceled by the hotel while I was in route.
Paul, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice stay
Barbara, 2-night family trip
Verified Expedia guest review

2/10 Poor

If i could give a 0 i would
Was the most disgusting and disappointing hotel I have ever gone too. Mysterious stains, disgusting trash in the hall of spoilt milk, poor quality of pool care, smoking tar on ceiling. Not to mention a man smoking a cigar in building. Hazardous materials(damp aid) left in reach that children or pets could get into. When brought to their attention, they were super trashy and rude about it. Accussed us of being money hungry liars. Terrible customer service, talking over us, taking phone calls mid conversation. Tried to say no ones complained about it but then a cop came and said he gets called out a lot because this place is awful.
Brian, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Wilson, 1-night trip
Verified Expedia guest review

6/10 Good

Theodore, 4-night trip
Verified Expedia guest review

2/10 Poor

Horrible customer service.
Xiomara, 1-night family trip
Verified Expedia guest review

8/10 Very good

Wagner, 1-night trip
Verified Expedia guest review

2/10 Poor

I wouldn’t bother with this property at all!!!!
Ryan, 1-night family trip
Verified Expedia guest review

2/10 Poor

Giant roaches in room. Blood on blanket. Awful
Barbara, 2-night family trip
Verified Expedia guest review

2/10 Poor

Dilapidated and Dirty
I arrived to be greeted by a young man who didn't seem to know how to use the computer to look up my reservation. I realized later that perhaps it was because the wifi was so poor (it never worked in my room). This property looks to be about 60 years old, and clearly has been poorly maintained. The pool was empty (not full as in the advertisement). Common areas are dusty, smelly, with construction equipment strewn about. It is clearly falsely advertised on the hotels.com site. My room was dirty, and it appeared someone had cleaned their shoes or feet in the bathtub and the mud remained there when I checked in. The towels were old and "very" scratchy. The bed was good however. There was no thermostat in the room, and the manual settings on the AC made for an uncomfortable sleep. AVOID AT ALL COSTS!
Mark, 1-night trip
Verified Hotels.com guest review

2/10 Poor

This is the first negative review I have ever left. This was clearly once a big bustling resort center. But it likely went under and they sold it. Now some family is running it bare bones, but keeping up all the old pictures of when it was thriving, making it look like it is still nice online. The property looked abandoned when we arrived, weeds everywhere, overgrown, limited signage, and no cars in parking lot. The end where we stayed has like 4 floors and the upper three looked wrecked from the windows. The whole building had a 4/10 cigarette smoke smell. The pool had a "temporarily closed" sign, but had clearly been closed for a long time. It seemed obvious they did not intend to fix it. Various areas were in disrepair, including exposed wiring We we're unhappy, primarily because of the pool being shut down and the cigarette smell. So we asked for our money back, and were told no and give the run around. I probably could have gotten my money back if I got really angry and raged at the man at the counter, but I just don't think that is kind or acceptable, so I decided to leave this review instead. Would highly recommend against staying here.
Darrick, 2-night romance trip
Verified Expedia guest review

2/10 Poor

shandra, 1-night trip
Verified Expedia guest review

2/10 Poor

Jacob, 1-night trip
Verified Expedia guest review

2/10 Poor

The first room toilet wouldn’t flush they moved me to second room and it smelled like urine& the water wasn’t working. I tried get my money back and staff couldn’t call any managers. 3 other people that was there had similar issues! I thought I was in the twilight zone! Expedia relocated me to best western 11 mins away! This place needs to be shut down and fined! Expedia tried calling front desk while I was standing right there and the staff ignored the call right in front of my face. It was unreal! The place look like a scene from zombie apocalypse movies. Please someone shut this place down!!!!
Abdul, 1-night family trip
Verified Expedia guest review

2/10 Poor

Krisi, 1-night trip
Verified Expedia guest review

4/10 Fair

Jason, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Absolutely gross/horrible!
Absolutely disgusting! When I booked it, it did not say that every single thing in the hotel was closed, including the pool. We drove an extra 30 minutes just because of the pool and how nice the place looked. The photos are like 10yrs old. This hotel is run down and so gross. Smelled horrible! The water ran brown in the bathroom, toilet barely flushed. AC rattled loud. They would not refund me and hotels.com was no help at all! Do not stay here!!!
Melissa, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Samuel, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Not what I expected
The hotel was in rough shape overall. Lots of unfinished projects and debris around. Our room was in reasonable condition, but the overall state of the hotel was rough. The two staff members with whom we interacted were polite.
Jennifer, 1-night trip
Verified Hotels.com guest review