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Mercure Kota Kinabalu City Centre

4.0 star property
Downtown Kota Kinabalu hotel with 2 restaurants and 2 bars/lounges

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mercure Kota Kinabalu City Centre

Indoor pool, outdoor pool
Minibar, in-room safe, desk, iron/ironing board
Exterior
Front of property
Aerial view

Reviews

7.8 out of 10

Good

Popular amenities

  • Non-smoking
  • Bar
  • Pool
  • 24/7 front desk
  • Gym
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Indoor pool and outdoor pool
  • Breakfast available
  • Fitness centre
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Air conditioning
  • Laundry service
  • Meeting room
  • Wedding services

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker
  • Minibar
  • Cable TV service
The price is £42
includes taxes & fees
2 Jan - 3 Jan 2025

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 1 Bedroom

Coffee/tea maker, electric kettle, eco-friendly cleaning products

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Flat-screen TV
Separate bedroom
Rainfall showerhead
  • 63 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Minibar, in-room safe, desk, iron/ironing board

Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Flat-screen TV
Separate bedroom
Rainfall showerhead
  • 80 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Executive Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Rainfall showerhead
Eco-friendly toiletries
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, View

Superior Room, 1 King Bed | View from room

Superior Room, 1 King Bed, View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Rainfall showerhead
Hairdryer
Eco-friendly toiletries
Bidet
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 3 Bedrooms

Coffee/tea maker, electric kettle, eco-friendly cleaning products

Suite, 3 Bedrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Flat-screen TV
Separate bedroom
Rainfall showerhead
  • 112 sq m
  • Sea view
  • Sleeps 5
  • 3 Double Beds

View all photos for Superior Room, 2 Single Beds

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 2 Single Beds

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Rainfall showerhead
Hairdryer
Eco-friendly toiletries
Bidet
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds, View

Superior Room, 2 Single Beds | Minibar, in-room safe, desk, iron/ironing board

Superior Room, 2 Single Beds, View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Rainfall showerhead
Hairdryer
Eco-friendly toiletries
Bidet
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Rainfall showerhead
Hairdryer
Eco-friendly toiletries
Bidet
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

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Parking available
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8.4 out of 10, Very good, (1001)
The price is £64
includes taxes & fees
5 Jan - 6 Jan 2025
Hyatt Regency Kinabalu
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About the area

Map
41, Jalan Gaya, Pusat Bandar, Kota Kinabalu, Sabah, 88000

What's nearby

  • Gaya Street Sunday Market - 7 min walk - 0.6 km
  • Suria Sabah Shopping Mall - 8 min walk - 0.7 km
  • Jesselton Point Ferry Terminal - 10 min walk - 0.9 km
  • Kota Kinabalu Central Market - 13 min walk - 1.1 km
  • Imago Shopping Mall - 4 min drive - 3.6 km

Getting around

  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 16 min drive
  • Tanjung Aru Station - 9 min drive
  • Putatan Station - 20 min drive
  • Kawang Station - 26 min drive

Restaurants

  • ‪Café on Fifty5 - ‬3 min walk
  • ‪Boost Juice Bar - ‬7 min walk
  • ‪Shoney's Dining & Bar - ‬2 min walk
  • ‪On23 - ‬5 min walk
  • ‪Pound - ‬10 min walk

About this property

Mercure Kota Kinabalu City Centre

Enjoy your visit to Kota Kinabalu with a stay at Mercure Kota Kinabalu City Centre. After hanging out at the outdoor pool or indoor pool, guests can grab a bite to eat at Fratini's, one of 2 restaurants, which serves Italian cuisine and is open for lunch and dinner.

Languages

English, Malay

At a glance

Hotel size

  • 226 rooms
  • Arranged over 25 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's menu

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Fitness centre
  • An outdoor pool
  • An indoor pool
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair-accessible concierge desk
  • Front entrance ramp
  • No lift (single-level property)

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

Fratini's – This restaurant specialises in Italian cuisine and serves lunch and dinner. A children's menu is available.
Mou Passant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Compass – On-site rooftop bar. Happy hour is offered.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 65 for adults and MYR 32.5 for children

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 8:00 PM

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Mercure Kota Kinabalu City Centre Opening September 2016 Hotel
Mercure Opening September 2016 Hotel
Mercure Kota Kinabalu City Centre Opening September 2016
Mercure Opening September 2016
Mercure Kota Kinabalu City Centre Opening November 2016 Hotel
Mercure Opening November 2016 Hotel
Mercure Kota Kinabalu City Centre Opening November 2016
Mercure Opening November 2016
Mercure Kota Kinabalu City Centre Opening April 2017 Hotel
Mercure Opening April 2017 Hotel
Mercure Kota Kinabalu City Centre Opening April 2017
Mercure Opening April 2017
Mercure Kota Kinabalu City Centre Hotel
Mercure Kota Kinabalu City Centre (Opening December 2017)
Mercure Kota Kinabalu City Centre (Opening April 2017)
Mercure Kota Kinabalu City Centre (Opening November 2016)
Mercure Kota Kinabalu City Centre (opening March 2016)
Mercure Kota Kinabalu City Centre (Opening October 2016)
Mercure Kota Kinabalu City Centre (Opening September 2016)
Mercure Kota Kinabalu City Centre (opening June 2016)
Mercure Kota Kinabalu City
Mercure Kota Kinabalu City
Mercure Kota Kinabalu City Centre Hotel
Mercure Kota Kinabalu City Centre Kota Kinabalu
Mercure Kota Kinabalu City Centre Hotel Kota Kinabalu

Frequently asked questions

Does Mercure Kota Kinabalu City Centre offer free cancellation for a full refund?
Yes, Mercure Kota Kinabalu City Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Kota Kinabalu City Centre?
Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 7:00 AM to 8:00 PM.
Are pets allowed at Mercure Kota Kinabalu City Centre?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Mercure Kota Kinabalu City Centre?
Sorry, there's no on-site parking at Mercure Kota Kinabalu City Centre.
What are the check-in and check-out times at Mercure Kota Kinabalu City Centre?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Mercure Kota Kinabalu City Centre and nearby?
Mercure Kota Kinabalu City Centre has 2 bars and an outdoor pool, as well as a fitness centre.
Are there restaurants at or near Mercure Kota Kinabalu City Centre?
Yes, there are 2 on-site restaurants, featuring Italian cuisine.
What's the area around Mercure Kota Kinabalu City Centre like?
Mercure Kota Kinabalu City Centre is in Downtown Kota Kinabalu, a short 7-minute walk from Gaya Street Sunday Market and 8 minutes' walk from Suria Sabah Shopping Mall.

Mercure Kota Kinabalu City Centre Reviews

Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Very good

Freddie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We were given a room looking out to the sea; great view. Once the vacant lot between the hotel and the sea is constructed, the view of the sea will be blocked. Bed is comfortable. Service is good. What pulled down the score is the hotel conditions. There are stains along the edging of the shower screens and walls. The bathroom grout is clean. There are moldy spots in the tiles of the swimming pool grout at the water level.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location, very affordable price for the comfort and amenities. Breakfast buffet is well served with quality food and fruits. Good Coffee :-)
Jose, 1-night trip
Verified Hotels.com guest review

4/10 Fair

The floor of toilet, and sink area are wet every time due to water leakage.
satoshi, 4-night trip
Verified Expedia guest review

8/10 Very good

Worth with the price
Big room. Comfortable bed. Strong water. Small bathroom and toilet.
2-night trip
Verified Hotels.com guest review

8/10 Very good

Nice enough hotel. My wife has diabetic medication that needs to keep cool so we like to use freeze packs as we travel to keep the meds cold. The rooms don’t have a freezer and the hotel would not freeze the packs for us. Every other hotel in Borneo was willing to do this for us. Security guard out the front (Aidi) was very helpful and organised a taxi to get us to the airport when our Grab failed to pick us up. We are very greatful to him for ensuring we made it to the airport in time. Sister in law left her phone at the hotel and the staff kept it safe until we returned to pick it up a few days later. Again we were very grateful however I was a little surprised they didn’t contact us when they found it originally. We didn’t contact them for a few days after we realized where we had left it.
Jesse, 2-night family trip
Verified Wotif guest review

8/10 Very good

Ka Wei, 6-night trip
Verified Hotels.com guest review

2/10 Poor

I bought the brand, we were very dissatisfied. We add the choice because we needed a 2 bedroom unit. We should have just got 2 rooms somewhere else
Marisa, 3-night trip
Verified Expedia guest review

6/10 Good

Leon, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stuart, 5-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Mercury hotel Kota Kinabalu
Hotel is conveniently situated in the city centre. A short walk to the harbour and markets, restaurants, and a shopping mall. Rooms are spacious and has everything a traveller might need. As with most hotels in Malaysia, it needs some housekeeping attention and maintenance.
Yog Gin, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Trevor, 4-night trip
Verified Wotif guest review

10/10 Exceptional

Bed was comfy, room seemed abit dated for a new hotel. Hinges of the shower were creaking and lots of dirt under the sink. Hotel had terrible access road as we were driving, and parking was not available and had to park at govt issued parking on the road side. A car next to us had its window smashed in one morning, and I guess that shows the lack of safety without own compound.
lau, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

All the staff was very helpful and accommodating.
Francisco, 4-night trip
Verified Expedia guest review

10/10 Exceptional

The hotel is located in a busy area with lots of dining options. It's steps away from the ferry port which takes you to the surrounding islands. I found the staff less helpful compared to other SE Asian countries, things like not helping with booking tours. Little things like not greeting you when you walk by the front desk, but that really was not an issue, just a noticeable difference from other places. Overall, the hotel is good and i would recommend a stay here.
Richard, 3-night trip
Verified Expedia guest review

8/10 Very good

Staff are helpful and friendly.. would be good if can provide parking space.
Alex Fong, 2-night romance trip
Verified Expedia guest review

4/10 Fair

Holly, 2-night trip
Verified Expedia guest review

4/10 Fair

1. Requested adjoining room was totally ignored (not communicate to from agent to premises). Instead two rooms next to each other was provided with twin beds (not as selected choice earlier) 2. Shower hose was broken for both rooms upon check in. 3. Toilet bowl blocked on 1st day check in. 4. The floor was not vacuum cleanly during house keeping, still found food debris on the floor from previous guest. 5. Cloth hangers are not in good condition. 6. Room is small and no privacy for toilet and bathroom.
NOEL, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Two thumbs up
Very clean and comfy. Great view of the bay. Limited local TV channels. Would stay again.
2-night trip
Verified Hotels.com guest review

6/10 Good

Margaret, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

All facilities available in one roof. Breakfast was nice, variety of food to choose. Perhaps some area require some restoration. Overall, it was a good stay.
Noorshafiq, 3-night romance trip
Verified Expedia guest review

6/10 Good

YONG HIN, 1-night trip
Verified Expedia guest review

8/10 Very good

Good
leon, 2-night family trip
Verified Expedia guest review

6/10 Good

Was our first time to Kota Kinabalu and the room we were given was dissappointing as I specifically picked this location to have a sea view, might have been my fault for not reading the rooms correctly but the hotel didnt seem busy so we could have been moved but we were not. The foyer was welcoming but once up onto the floors the presentation here is in need of a refurbishment. Rooms not very sound proof and door do not soft close so the comings and goings of others was very loud at all hours. Pool area was the best view and staff their were extremely friendly and helpful. Would stay again but would make sure to get a better room.
Julie-ann, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

Good location
Yun Hung, 9-night trip
Verified Expedia guest review

General property information

Breakfast
Available
Parking
Available
Reasons to Book
Great Location & Property Cleanliness
Check-In Time
3:00 PM