Puerto Natales (PNT-Teniente J. Gallardo) - 6 min drive
Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.) - 114.2 miles/183.8 km
Restaurants
Pizzeria Mesita Grande - 4 min drive
Asador Patagónico - 3 min drive
La Disquería Natales - 3 min drive
Pizzeria Napoli - 3 min drive
Cafe Kau - 3 min drive
About this property
Altiplanico Puerto Natales
Take in the views from the rooftop terrace when you stay at Altiplanico Puerto Natales. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Other highlights include a snack bar/deli and a garden.
Languages
English, Portuguese, Spanish
At a glance
Hotel size
22 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
There is no front desk at this property
The host will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Snack bar/deli
Services
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2005
Safe-deposit box at front desk
Rooftop terrace
Garden
Accessibility
No lift (single-level property)
Room amenities
Home comfort
Heating
Sleep well
Free cot/infant bed
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
Altiplanico Puerto Hotel
Altiplanico Sur Hotel
Altiplanico Sur Hotel Puerto Natales
Altiplanico Sur Puerto Natales
Altiplanico Sur Puerto Natales, Aisen Region, Chile
Altiplanico Puerto Natales Hotel
Altiplanico Hotel
Altiplanico
Altiplanico Puerto Natales Hotel
Altiplanico Puerto Hotel
Hotel Altiplanico Puerto Natales Natales
Natales Altiplanico Puerto Natales Hotel
Hotel Altiplanico Puerto Natales
Altiplanico Puerto Natales Natales
Altiplanico Puerto
Altiplanico Sur
Altiplanico Puerto Natales
Altiplanico Puerto Natales Hotel
Altiplanico Puerto Natales Natales
Altiplanico Puerto Natales Hotel Natales
Frequently asked questions
Does Altiplanico Puerto Natales offer free cancellation for a full refund?
Yes, Altiplanico Puerto Natales does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Altiplanico Puerto Natales?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Altiplanico Puerto Natales?
Yes, there's free self parking.
What are the check-in and check-out times at Altiplanico Puerto Natales?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 11 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Altiplanico Puerto Natales?
No, this hotel doesn't have a casino, but Puerto Natales Casino (3-min drive) is nearby.
What is there to do at Altiplanico Puerto Natales and nearby?
Altiplanico Puerto Natales has a garden.
Are there restaurants at or near Altiplanico Puerto Natales?
Yes, there's an on-site restaurant.
What's the area around Altiplanico Puerto Natales like?
Altiplanico Puerto Natales is located on the waterfront, a short 1-minute walk from Última Esperanza Fjord.
Altiplanico Puerto Natales Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
28 Dec 2024
Great 5 Day Stay
We stayed here for 5 days during our visit to Puerto Natales and absolutely loved it. The staff were all great, the food delicious, amazing views and great location. Very relaxing setting a close drive or 30 minute walk from town. Would definitely stay here again.
Michael
Michael, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Nov 2024
Jihyae
Jihyae, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Nov 2024
Absolutely loved this hotel! It was the perfect cozy stay for 3 of us girls traveling to Patagonia! The heated floors in the bathroom were a nice feature. The staff and front desk are so welcoming and go above and beyond for the guests. The restaurant had great food and even offered room service for the long days after we hiked. Overall loved this hotel and would highly recommend!
Joann
Joann, 6-night trip with friends
Verified Hotels.com guest review
8/10 Very good
29 Sept 2024
Had an excellent stay here! The rooms were fantastic and with such a great feel and view. Heated floors in bathroom were wonderful! Breakfast was excellent- only issue was that WiFi was not working in the rooms. But with such wonderful views we didn’t mind too much.
Shakira
Shakira, 1-night trip
Verified Expedia guest review
10/10 Exceptional
10 Apr 2024
We enjoyed 2 nights at Altiplanico prior to our trip to Torres del Paine. The room was great, including a view of the sound, with heated bathroom floors and towel rack. Restaurant food was excellent, both for breakfast and dinner. A short but scenic walk to downtown Puerto Natales along the water. Highly recommended!
Phillip
Phillip, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
8 Apr 2024
Beautiful location and great architectural design.
John
John, 6-night trip
Verified Expedia guest review
8/10 Very good
26 Feb 2024
I loved the feel and the look of Altiplanico. The heat was perfect, the areas spacious and calming. Front desk staff were very helpful and friendly. Dining/bar staff were very personable. A couple of things could have been smoother: our maid service was uneven, and it was inconvenient to have to make a reservation just for dessert. Overall, Altiplanico is lovely and restful.
Nova
Nova, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
9 Jan 2024
Holly
Holly, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Jan 2024
Daniela
Daniela, 1-night trip
Verified Expedia guest review
10/10 Exceptional
15 Dec 2023
Very scenic and clean property. I particularly appreciated the heated tiles in the bathroom. Good tea selection as well. It would have been even nicer if the breakfast buffet was refilled more promptly but that's a nitpick. I'd recommend this place.
Eve
Eve, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
30 Nov 2023
Lindsay
Lindsay, 1-night trip
Verified Expedia guest review
10/10 Exceptional
27 Nov 2023
AnniePier
AnniePier, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
14 Nov 2023
The property is unique in its construction and has great views of the sunset over the fjord. The staff was helpful in recommending restaurants and helping with booking taxi's. They were also extremely helpful in assisting me with an issue I had with my phone- completely unrelated to any job description I'm sure. The restaurant did struggle to honor our reservation on the first evening. We waited 40 minutes for a table.
Jennifer
Jennifer, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
16 Oct 2023
Very cool unique minimalistic yet functional interior design, room is big with excellent views, very cool architectural and eco-friendly style. Towel heaters!! Stood out among all the hotels I have ever been to all ever the world.
Puneet
Puneet, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
15 Oct 2023
Nice eco friendly hotel. Spacious rooms and welcoming & friendly staff. Heated bathroom tiles are a nice touch.
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 Oct 2023
Great breakfast and pizza is superb. Very unique to allow all rooms to have a view
Douglas
Douglas, 1-night trip
Verified Expedia guest review
10/10 Exceptional
2 Apr 2023
This was the perfect place to end our trip after a 5 day trek. We especially loved the heated floors in the bathroom and the decor. The reception and staff were very accommodating helping us with laundry, directions to a massage spa, and ordering us a taxi! We also loved our dinner during our stay overlooking the lake! 10/10 experience, we wish we had more time here!
Kassandra
Kassandra, 1-night romance trip
Verified Expedia guest review
8/10 Very good
15 Mar 2023
Hotel Altiplanoco March 2023
Great Hotel, a couple of issues, most important the walls between the rooms are thin and you can hear your neighbors talking. Thankfully everyone was very nice and we had no loud neighbors. There is no wifi in the rooms. They explained it was not possible due to the construction of the hotel. They didn’t tell us we needed reset for dinner. It is a bit out of town and the cab ride is $7 each way. Taxis are easy to get and reliable. Overall we liked the hotel and really appreciated the service from the front desk staff.
Richard
Richard, 4-night trip
Verified Hotels.com guest review
2/10 Poor
10 Mar 2023
Terrible
The whole experience was horrible, room dirty, extremely hot, no tv, no internet, someone watched us taking a shower from outside when the window open, we left after the first night. Horrible experience
Liz
Liz, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Mar 2023
Staff is amazing
Very welcoming
Marwan
Marwan, 1-night trip with friends
Verified Expedia guest review
8/10 Very good
28 Feb 2023
This property was good. Very unhappy with Expedia. Will never use it again and will recommend to other people not to use Expedia
Diane
Diane, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
11 Feb 2023
Daniel
Daniel, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Jan 2023
Fantastic hotel and amazing food
This hotel was fantastic. The restaurant chef was absolutely amazing!!! Would definitely stay again.
Jeffrey
Jeffrey, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 Jan 2023
Nice employees, unique place.
Randy
Randy, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
14 Dec 2022
I would say the view from the hotel is just magical, it’s like being in a place in my dreams. Food and presentation were fantastic. Staff are the nicest people; Ms Ari at the front desk was very helpful and so is Caroline and the their restaurant staff were the best people. Every single one of them.they made my experience a magical one! Thank you Altiplanico Hotel. I will surely go back with friends next time!! Highly recommended hotel!