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Hotel Serra Nevada

3.5 star property
Family-friendly hotel with indoor pool, near Canela Automobile Museum

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Serra Nevada

Reception
Indoor pool, pool loungers
Meeting facility
Front of property
Lobby sitting area

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Gym
  • Pool
  • 24/7 front desk
  • Free breakfast
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Free children's club
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Hot tub
  • Room service
  • Business centre
  • Meeting rooms

For families (6)

  • Children stay free
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Fridge
  • Private bathroom
The price is £47
includes taxes & fees
20 Jan - 21 Jan 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room

Deluxe Room | In-room safe, free WiFi, bed sheets

Deluxe Room

Highlights

Air conditioning
Fridge
LCD TV
Ceiling fan
Private bathroom
Hairdryer
Cable channels
In-room safe
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 Single Bed

View all photos for Deluxe Single Room

Deluxe Single Room | In-room safe, free WiFi, bed sheets

Deluxe Single Room

Highlights

Air conditioning
Fridge
LCD TV
Ceiling fan
Private bathroom
Hairdryer
Cable channels
In-room safe
  • 25 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Duplex Suite

In-room safe, free WiFi, bed sheets

Duplex Suite

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Ceiling fan
Private bathroom
Hairdryer
  • 40 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

View all photos for Triple Room Deluxe

In-room safe, free WiFi, bed sheets

Triple Room Deluxe

  • Sleeps 3
  • 3 Single Beds

View all photos for Suite

In-room safe, free WiFi, bed sheets

Suite

  • Sleeps 5
  • 3 Single Beds and 1 Queen Bed

View all photos for Room Deluxe With Air Conditioning

In-room safe, free WiFi, bed sheets

Room Deluxe With Air Conditioning

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

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includes taxes & fees
6 Jan - 7 Jan 2025
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About the area

Map
Av. Osvaldo Aranha, 610, Canela, RS, 95680-000

What's nearby

  • Cathedral of Our Lady of Lourdes - 13 min walk - 1.1 km
  • Parque Terra Magica Florybal - 3 min drive - 2.2 km
  • Dreamland Wax Museum - 3 min drive - 2.9 km
  • Alpen Park - 5 min drive - 4.5 km
  • Gramado Covered Street - 8 min drive - 7.5 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 99 min drive
  • Porto Alegre (POA-Salgado Filho Intl.) - 148 min drive

Restaurants

  • ‪Lá Em Casa - ‬8 min walk
  • ‪Olimpia Restaurante - ‬2 min walk
  • ‪Pappardelle - ‬2 min walk
  • ‪Sala do Lago - Grande Hotel Canela - ‬6 min walk
  • ‪Galangal Restaurante Asiático - ‬4 min walk

About this property

Hotel Serra Nevada

Hotel Serra Nevada features a free kids' club and puts you within a 10-minute drive of Gramado Covered Street. The restaurant is the perfect spot for a bite to eat, and after visiting the fitness centre for a workout, you can unwind with a drink at the bar/lounge. Other highlights include an indoor pool, a hot tub and a sauna.

Languages

Portuguese, Spanish

At a glance

DONE

Hotel size

    • 101 rooms
DONE

Arriving/Leaving

    • Check-in start time: noon; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Parents must have child's birth certificate and photo ID*
    • Free children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Playground

What to do

  • Shopping
  • Pool table

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in reception
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Fitness centre
  • An indoor pool
  • Arcade/games room
  • Hot tub
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

On-site venue – restaurant.

Fees & policies

Children & extra beds

  • Rollaway beds are available for BRL 150.0 per night
  • Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Serra
Hotel Serra Nevada
Hotel Serra Nevada Canela
Serra Hotel
Serra Nevada Canela
Hotel Serra Nevada Canela, Brazil
Hotel Serra Nevada Hotel
Hotel Serra Nevada Canela
Hotel Serra Nevada Hotel Canela

Frequently asked questions

Does Hotel Serra Nevada offer free cancellation for a full refund?
Yes, Hotel Serra Nevada does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Serra Nevada?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Hotel Serra Nevada?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Serra Nevada?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Hotel Serra Nevada?
Check-in start time: noon; check-in end time: midnight. Check-out time is noon. Contactless check-out is available.
What is there to do at Hotel Serra Nevada and nearby?
Hotel Serra Nevada has an indoor pool and a sauna, as well as a steam room and an arcade.
Are there restaurants at or near Hotel Serra Nevada?
Yes, there's an on-site restaurant.
What's the area around Hotel Serra Nevada like?
Hotel Serra Nevada is a short 13-minute walk from Cathedral of Our Lady of Lourdes and 4 minutes' walk from Canela Automobile Museum.

Hotel Serra Nevada Reviews

Reviews

8.8

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

sharlet, 5-night trip
Verified Expedia guest review

4/10 Fair

disappointment!
how could the manager of this hotel, when it was clearly not busy accomodate guests on the most noise room? rooms facing the street, so over main hotel entrance are noise with traffic and music from bars nearby, no air conditioning. wallpaper delamination by humidity on the elevators hall, very bad impression, molt everywhere. when in a the shower be prepared for a weat floor on complete bathroom.
Verified Expedia guest review

8/10 Very good

Great hotel!
This hotel surpassed my expectations. The hotel and rooms were clean and kept up. The decor in the room was a little dated but clean and included a fridge which was nice. The rooms were a little noisy (you could hear people in the next rooms) but we have found that this is very common in Brazil. Hotels are just different here than they are in the U.S. The front desk staff was very nice, spoke English and willingly gave suggestions and answered any questions we had. The stay included free breakfast which was fruit, breads, juices, coffee, eggs and sandwich fixings (standard Brazilian breakfast). The hotel also has wifi which was great. We were able to surf the internet with no problems, but it was a little slow for FaceTime/skype. The location is very close to downtown Canela and only a 10 minute drive to the waterfalls, also only a 10 minute drive to downtown Gramado. I would stay here again.
Verified Hotels.com guest review

6/10 Good

Hotel in Canela, close to Gramado
Although the hotel staff was very friendly and helpful, the lack of air conditioning in the rooms was quite disappointing. In addition, when I noticed that I was paying for the room quite more than the rates shown at the counter, they only said that it was because I had used Expedia. I have been using Expedia for a long time and this has not happened before. Since I speak Portuguese very well - I grew up in Brazil - there was no misunderstanding about what they said. This made me very uncomfortable.
Verified Expedia guest review

10/10 Exceptional

Rafael, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel incrível. Excelente atendimento, localização e tudo mais!
William, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Experiência positiva
atendimento super acolhedor, localização ótima e segura. Quarto confortável para 5 pesoas espaçoso, uma vista linda inspiradora.
Liliane, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rosalia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

otimo
Erico, 1-night trip
Verified Hotels.com guest review

8/10 Very good

O Atendimento é muito bom. Local limpo, cheiroso. Vale o custo benefício.
Rubenval, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elisangela, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Me gustó la atención del personal y el desayuno grandioso. Las camas me fueron incómodas y la limpieza fue muy superficial. Deberían de tener camas más confortables y la limpieza a mejor profunidad.
Elías, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Excelente instalação e funcionários. Muito bom, é minha segunda vez e vão ter outras
CATIA CRISTINA, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Taiane, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

ROSANE, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ótimo hotel em Canela
Incrível, perto da igreja de pedra, bem aconchegante, maravilhoso toda a equipe estão de parabéns.
Adriana, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

DIEGES, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Show! Principalmente a recreacao, ckm certeza voltaremos
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel recomendado
Hotel excelente, com tudo que é necessario. Café da manhã nota 10. Cordialidade dos funcionários também. Além disso, a localização é perfeita!
Virginia, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Viviane, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Débora, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Geisy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marcia Lucena, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Incrivel, suites amplas , bom atendimento, cafe da manha excelente, organização e cordialidade ...
Paula G M, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Liane C, 2-night business trip
Verified Hotels.com guest review