Memphis International Airport (MEM) - 86 min drive
Restaurants
Wendy's - 4 min drive
Burger Shack - 2 min drive
El Canaveral Mexican Restaurant - 5 min walk
McDonald's - 6 min walk
Domino's Pizza - 8 min walk
About this property
Quality Inn & Suites
Quality Inn & Suites is a great choice for a stay in West Helena. The outdoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness centre.
Languages
English
At a glance
Hotel size
63 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Parking
Free on-site self-parking
Free on-site motorhome/coach/lorry parking
Wheelchair-accessible parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Free full breakfast
Travelling with children
Children stay for free (see details)
Working away
Business centre
Services
24-hour front desk
Laundry facilities
Pool loungers
Facilities
2 buildings/towers
Safe-deposit box at front desk
Television in common areas
Fitness centre
An outdoor pool
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Closed-captioned TV
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Premium bedding
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Phone
Food and drink
Fridge
Microwave
More
Daily housekeeping
Access via exterior corridors
Fees & policies
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Inn West Helena
Best Western West Helena
Best Western Inn
Quality Inn & Suites Hotel
Quality Inn & Suites West Helena
Quality Inn & Suites Hotel West Helena
Frequently asked questions
Does Quality Inn & Suites offer free cancellation for a full refund?
Yes, Quality Inn & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Quality Inn & Suites?
Yes, there's an outdoor pool.
Are pets allowed at Quality Inn & Suites?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Quality Inn & Suites?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Quality Inn & Suites?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM.
What is there to do at Quality Inn & Suites and nearby?
Quality Inn & Suites has an outdoor pool and a fitness centre.
Quality Inn & Suites Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
8.0/10
Staff & service
6.6/10
Amenities
7.2/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
2/10 Poor
21 Dec 2024
Hurlen
Hurlen, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
10 Nov 2024
Willie
Willie, 2-night trip
Verified Hotels.com guest review
8/10 Very good
21 Oct 2024
Michelle
Michelle, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
20 Oct 2024
Donna
Donna, 1-night trip
Verified Hotels.com guest review
2/10 Poor
13 Oct 2024
Terrible
Room was not cleaned at all
Verified traveller
1-night business trip
Verified Hotels.com guest review
4/10 Fair
3 Oct 2024
Property needs to be updated.
Linda
Linda, 1-night romance trip
Verified Expedia guest review
6/10 Good
30 Sept 2024
Limited food options no comforters on bed just sheets and one blanket really. breakfast was supposed to be provided but not available staff was great but that doesn't help my stomach
Willie
Willie, 1-night romance trip
Verified Expedia guest review
2/10 Poor
26 Sept 2024
Tiffany
Tiffany, 2-night trip
Verified Expedia guest review
6/10 Good
24 Sept 2024
Unfortunate circumstances.
City water problems caused low water pressure and no hot water for showers. First room at checkin didn’t have a working shower.
The staff was friendly and helpful.
Mattie
Mattie, 5-night family trip
Verified Hotels.com guest review
8/10 Very good
21 Sept 2024
Kelley
Kelley, 2-night trip
Verified Expedia guest review
2/10 Poor
13 Sept 2024
The room reaked with cigarette smoke, carpet was filthy, the furniture was old and worn and needed replacing.I never stay there again
Willie
Willie, 1-night trip
Verified Expedia guest review
6/10 Good
11 Sept 2024
Place had bed bugs we woke up and had bites all over us.
Andrea
Andrea, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
4 Sept 2024
Close to venue
Sarah
Sarah, 3-night trip
Verified Expedia guest review
8/10 Very good
2 Sept 2024
Stephanie
Stephanie, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 Aug 2024
Tanicia
Tanicia, 1-night trip
Verified Hotels.com guest review
2/10 Poor
24 Aug 2024
Delores
Delores, 1-night trip
Verified Hotels.com guest review
8/10 Very good
19 Aug 2024
Upgrades are in order.
The only issue was the AC unit wasn't working properly. Had to keep thermostat set at 60 for continuous comfort. This place could use some upgrades.
Teryes
Teryes, 2-night trip
Verified Hotels.com guest review
2/10 Poor
11 Aug 2024
Bugs in room and pubic hair on toilet. The shower was poor reconstructed.
Erikah
Erikah, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
11 Aug 2024
I was told that they had an open pool to swim in. I had to kids really wanting to swim. They do have a pool but it has not worked in 4 years. The beds was not bad. I did order a cot to sleep on for the kids when I booked the room. i got three old couch cushions not a roll away bed. If someone just needs a room to stay in this hotel would be ok
Jerry
Jerry, 2-night trip
Verified Expedia guest review
6/10 Good
6 Aug 2024
Schad
Schad, 1-night trip
Verified Hotels.com guest review
2/10 Poor
4 Aug 2024
Sierra
Sierra, 1-night trip
Verified Expedia guest review
6/10 Good
28 Jul 2024
The property needs a serious upgrade. Lighting bad in bathroom.
Ernestine
Ernestine, 3-night romance trip
Verified Orbitz guest review
10/10 Exceptional
28 Jul 2024
Terrence
Terrence, 1-night trip
Verified Hotels.com guest review
2/10 Poor
21 Jul 2024
I have been coming to the quality Inn in Helena, Arkansas for years. The property has went down the rooms need updating. The carpet is dirty. The toilets are old and the toilets are for children needs to be upgraded. I really would like to have a refund the staff did not knock on my door, put the key in and came in our room as we were laying on the bed. I want a refund.
Michelle
Michelle, 2-night family trip
Verified Expedia guest review
6/10 Good
11 Jul 2024
The staff was extremely friendly. The rooms were organized very well but the maintenance was not good at all. Entrance door to the room, the lock was loose and one of the sinks in the room was broken. It was supposed to be a handicapped room but no removal shower head or grab bars so it wasnt really a handicapped room. The bathroom had mold everywhere. The TV remote was missing and the clerk at the desk had problems finding one that worked with batteries. Did have a nice entry and breakfast area. Housekeeping was great. It was hotel management that was bad.