2/10 Poor
5 Jun 2024
I hate to leave this review as I gave the hotel staff every opportunity to make things right … but when I told them that a hotel staff member had entered my room at 4AM startling me and ruining any further sleep, that a water aerobics class was going on for an hour in the quiet spa area AND that driving directions on Expedia had been grossly incorrect, they did nothing. Very disappointing. Systems are broken which should ensure a peaceful stay at a luxury resort. Very overpriced for the experience.
Carolyn
Carolyn, 1-night family trip
Verified Expedia guest review