Alejandro Serrano Aguilar Stadium - 10 min drive - 7.6 km
Río Tomebamba & Calle Larga - 12 min drive - 8.2 km
New Cathedral of Cuenca - 13 min drive - 8.3 km
Calderon Park - 13 min drive - 8.4 km
Getting around
Cuenca (CUE-Mariscal Lamar) - 24 min drive
Luis Cordero (Hermano Miguel) Station - 25 min drive
14n - Antonio Borrero Station - 26 min drive
Restaurants
Anubis Restaurant - 7 min drive
Marabu Picanteria - 5 min drive
HAWAii - 4 min drive
Snack Bar - 9 min drive
Cristo del Consuelo - 8 min drive
About this property
Hosteria Durán
When visiting Banos, Hosteria Durán is a great choice to consider. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. An outdoor pool, a poolside bar and an outdoor tennis court are other highlights.
Languages
English, Spanish
At a glance
Hotel size
36 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 7 AM–10 AM
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Children's pool
Playground
Children's menu
What to do
Pool table
Working away
Business centre
3 meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Pool loungers
Facilities
2 buildings/towers
Built in 1983
Safe-deposit box at front desk
Garden
Fireplace in reception
Television in common areas
An outdoor pool
Arcade/games room
Full-service spa
Outdoor tennis court
Sauna
Steam room
Banquet hall
Traditional architecture
Accessibility
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Grab bar near toilet
Room amenities
Be entertained
Television
Cable TV channels
Freshen up
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, NOVAQUA SPA. Services include massages. The spa is equipped with a mud bath, a hot tub and a steam room. The spa is open daily. Guests under 16 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Dining
On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.
Pool, spa, & gym (if applicable)
Guests under 16 years old are not allowed in the spa
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Hosteria Durán Hotel Cuenca
Hosteria Durán Hotel
Hosteria Durán Cuenca
Hosteria Durán
Hosteria Duran Cuenca
Hosteria Durán Hotel
Hosteria Durán Banos
Hosteria Durán Hotel Banos
Frequently asked questions
Does Hosteria Durán offer free cancellation for a full refund?
Yes, Hosteria Durán does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hosteria Durán?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hosteria Durán?
Sorry, pets aren't allowed.
Is parking offered on site at Hosteria Durán?
Yes, there's free self parking.
What are the check-in and check-out times at Hosteria Durán?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Hosteria Durán and nearby?
Practise your swing on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hosteria Durán also has a sauna and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Hosteria Durán?
Yes, there's an on-site restaurant that offers international cuisine.
Hosteria Durán Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
25 Mar 2024
Katarzyna
Katarzyna, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
18 Mar 2024
Fabulous staff food and proprtty
Deborah
Deborah, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
17 Mar 2024
Very nice people and service
taek
taek, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
27 Sept 2023
Like the spa package. The rooms are close to eating and the pool.
kelly
kelly, 2-night trip with friends
Verified Orbitz guest review
10/10 Exceptional
26 Sept 2023
Very nice place, noisy on Sat.night
Leo
Leo, 2-night trip
Verified Expedia guest review
4/10 Fair
11 Jul 2023
The beds were very uncomfortable. The front desk staff were a bit arrogant.
Willie
Willie, 4-night family trip
Verified Expedia guest review
8/10 Very good
1 Mar 2022
Great place for a weekend. Check in and check are very slow.
Roger
Roger, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
9 Feb 2022
Joseth
Joseth, 3-night trip
Verified Expedia guest review
6/10 Good
15 Dec 2021
I did not like :
the breakfast and the lunch from the restaurant ,
I did like : the room , mine was 218, big and quiet, I stayed one night on a Thursday.
diana
diana, 1-night trip
Verified Expedia guest review
6/10 Good
11 Dec 2021
Diego
Diego, 2-night trip
Verified Expedia guest review
10/10 Exceptional
25 Nov 2021
All the attention was excellent
Estefania
Estefania, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
4 Nov 2021
Excellent customer service, however the pool is shared with non guest clientele which makes harder for the guest to use the pool.
giovanny
giovanny, 4-night trip
Verified Expedia guest review
10/10 Exceptional
26 Oct 2021
Excellent
Deborah
Deborah, 2-night romance trip
Verified Expedia guest review
8/10 Very good
11 Oct 2021
Theodore
Theodore, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Aug 2021
Fatima
Fatima, 2-night trip
Verified Expedia guest review
10/10 Exceptional
24 Aug 2021
All the employees were so friendly and helpful. Our room was very clean. All the time everyone has to wear mask and everything looked good
Astrid
Astrid, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 Aug 2021
Great stay
This is one of my go to places for rest/relaxation without venturing out. Food is great, service is always wonderful and staff is attentive to everything. Management had to drive me to Novaqua Spa, I mentioned I had the “top” man helping me, he replied “no the top person are our guests”. That’s how I always feel since staying with them in 2015 onwards.
Lisa
Lisa, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Aug 2021
Jeff
Jeff, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Feb 2020
The facilities and the service was great...the thermal swimming pool and the clay therapy is really nice
Verified traveller
1-night family trip
Verified Expedia guest review
8/10 Very good
20 Aug 2019
Nice place but very disappointed to find out that people from outside can pay fee dollars and use the pool! They have a public pool already next to the Hosteria.
I was looking for a relaxing time in the termal water with my family but there were kids diving, people swimming and raising , and nobody there to stop them. I guess there are no rules for the pool! Next time I can stay somewhere much cheaper and pay $8 for the entrance !
Verified traveller
1-night family trip
Verified Expedia guest review
10/10 Exceptional
22 Jul 2019
Staff was great, the hotel is clean and updated. But my favorite part was the food at the onsite restaurant
Verified traveller
5-night family trip
Verified Expedia guest review
10/10 Exceptional
19 Jul 2019
Nice place I love it!!!:) I see you soon thanks for everything
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
30 Jun 2019
Verified traveller
2-night trip
Verified Orbitz guest review
10/10 Exceptional
6 May 2019
Best staff ever since the day of the check in to the check out, Great service
Javier
Javier, 2-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
18 Apr 2019
What an extraordinary place. Rooms were comfortable and clean. Bathrooms clean and ample. Great customer service at reception, restaurant and spa. Beautiful architecture. Ample parking. Food was delicious, the free breakfast is great and dinner menu is varied with fair prices. We visited their spa and enjoyed the whole day. Beds were comfortable. Definitely a place to be back.