2/10 Poor
29 Dec 2024
Old, Dated 1980's Retro Vintage Hostel.
The Guy at Check in on 23 December made me wait for 30 minutes before he dealt with me. He was serving two Swiss locals with Cocktails and talking to them, knowing that I was waiting.
The Check in tablet was not working and he had to check me in, in the end. Terrible service. He needed a good shake and a kick up the derrière. Gormless, totally useless.
Outside of Alplodge is old, dated, needs painting white again. It's a dirty grey colour at present. The Hostel room itself was small, crampt and with 6 people in it, it was overcrowded. Very small, Felt like I had stepped back in time to 1980. I wish to complain about one of the Owners Rui who refused to refund a two unused nights due to a family emergency. This was very unsympathetic. I have raised a Chargeback and my Bank will simply take the funds from Alplodge's Bank. I am happy to cancel the Chargeback upon receiving a two night refund from Rui.
Michael
Michael, 1-night business trip
Verified Hotels.com guest review