2/10 Poor
Nobody was at reception when we got there so we couldn’t check in. Needed to find another hotel. No notice was given.
Jakub
Jakub, 1-night trip
Arena Suites
Santiago del Teide hotel with outdoor pool and restaurant
Perched by the ocean, Arena Suites offers a refreshing retreat. Take a dip in the outdoor pool, unwind on sun loungers with pool umbrellas or stroll through the garden. With laundry facilities and luggage storage, previous guests have appreciated this hotel’s attentive 24-hour front desk.
Good
Popular amenities
- 24/7 front desk
- Laundry facilities
- Pool
- Free parking
- Free WiFi
- Restaurant
Main amenities (12)
- Daily housekeeping
- Near the beach
- Restaurants
- Outdoor pool
- Children's pool
- Terrace
- 24-hour front desk
- Garden
- Front desk safe
- Self-serve laundry
- Luggage storage
- Tour/ticket assistance
Feel at home (6)
- Free cots/infant beds
- Children's pool
- Playground on-site
- Kitchenette
- Private bathroom
- Living room
Room options
Check availability for these dates
Showing 3 of 3 rooms
Apartment, 1 Bedroom
Highlights
Furnished balcony
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
- 65 sq m
- 1 bedroom
- Resort view
- Sleeps 3
- 2 Single Beds and 1 Double Sofa Bed
Standard Apartment, 1 Bedroom, Balcony
Highlights
Patio
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
- 65 sq m
- 1 bedroom
- Sleeps 3
- 2 Single Beds and 1 Double Sofa Bed
Standard Apartment, 1 Bedroom (Solarium)
Highlights
Furnished balcony
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
- 65 sq m
- 1 bedroom
- Sleeps 3
- 2 Single Beds and 1 Double Sofa Bed
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About the area
Calle Antonio Barrios González, Puerto de Santiago, Santiago del Teide, 38683
About this property
Arena Suites
Situated by the ocean, Arena Suites is a great choice for a stay in Santiago del Teide. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant. A children's pool and a terrace are offered, and in-room conveniences include fridges and microwaves.
At a glance
Property amenities
Room amenities
Frequently asked questions
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Arena Suites Reviews
7.2
Good
7.8/10
Cleanliness
7.6/10
Staff & service
6.4/10
Amenities
7.0/10
Property conditions & facilities
8/10 Very good
Muy buena atención, apartamento funcional y bastante cuidado. Muy grata la experiencia
Ivan
Ivan, 3-night trip
10/10 Exceptional
Location good friendly Staff even Corvid19
Lock down cleaner came around every day
Hotel manager Maria very informative on all information on lockdown
Verified traveller
21-night trip
10/10 Exceptional
s Gigantos
Dejligt stort rummeligt værelse
Harald Peter
Harald Peter, 9-night trip
6/10 Good
Vi har vært her flere ganger. Hvis man har ordentlig flaks, så får man en leilighet med sol på balkongen. De aller fleste har aldri en solstrål noe sted. Man kan ikke bestille på solsiden. Betjeningen snakker svært dårlig engelsk (bortsett fra en eldre, hyggelig mann).
Wifi er elendig. Leilighetene har svært lite kjøkkenutstyr, så det er ikke lett å lage annet enn frokost.
Rent bassengområde med en bar. Ikke forvent de beste cocktailene, forvent heller ikke samtale på engelsk med bartenderen. Men du får kjøpt iskrem.
Beliggenheten er flott, med dagligvarebutikk og flere restauranter like ved. Vi har testet både tysk, italiensk og indisk . Alle er gode. Den kinesiske er ok. Ligg unna den ene italienske som heter Night and day. Gratis parkering i gaten, det er alltid en plass å finne.
Verified traveller
9-night trip
8/10 Very good
Love the location! And excellent easy checkin process and we were given an apartment in the block we had previously requested.
Many of the sun loungers in the pool area have cracks running down them so could do with being replaced! Would be good to b3 able to get padded covers for the sun lingers too!
Margaret
Margaret, 7-night trip
4/10 Fair
Le site est mensonger : nous avions réservé hotel avec PARKING. Or aucun parking et impossibilité de trouver un stationnement. Perdu plus de 2 heures à notre arrivée sur place autant dire 1/2 journée de foutue sur les vacances. La voiture de location est restée sur place pendant les 3 jours de notre séjour de peur de bouger. Déçue du service OUI SNCF qui est responsable de l'info sur le site : soit de ne l'avoir pas vérifiée, soit qui a relayé une fausse info.
Verified traveller
3-night trip
8/10 Very good
Great conditions for a great price
Very good option for a good rate.
Verified traveller
1-night trip
6/10 Good
Appartement abgewohnt, vor allem Möbel sollten erneuert werden.
Verified traveller
2-night trip
6/10 Good
Inte värt pengarna!
Aldrig upplevt sådan kyla som vid denna vistelse på den normalt soldränkta och varma ö! Vi blev BESTULNA den första dagen!!! Någon ansåg sig ha bättre behov av vår medicin! Köksluckorna ramlade av, balkongen låg mot norr, oerhört lyhört, soffan var absolut stenhårt så det gällde att sätta sig försiktigt, besticken var knappt så det räckte åt oss två, strumporna blev smutsiga efter en timme (väldigt smutsiga golv), ingen wifi på rummet och sängarna var hårda.
Finns säkert mera man kan klaga på men detta var faktiskt en av de värre upplevelser vi haft på Teneriffa. Som plus kan nämnas att personalen var väldigt service-minded och trevlig samt att den fanns hiss.
Kan absolut inte rekommendera detta hotell, lägg på en slant och bo någon annanstans!
Gunilla
Gunilla, 11-night trip
8/10 Very good
Die Lage und die Freundlichkeit des Personals haben den Urlaub positiv gestaltet.
Verified traveller
15-night trip
8/10 Very good
great location and spotless spacious apartment , could have provided a bit more info . regarding wifi and faciliities and also about local area , buses etc. but would not hesitate to return. staff very friendly
Verified traveller
5-night trip
10/10 Exceptional
Godt ophold
Dejlig 2 værelses lejlighed med køkken. Daglig rengøring og køkken grej
Hans Vellerup
Hans Vellerup, 2-night trip
8/10 Very good
Good stay
It was great staying in arena suite. Staff are helpful especially Janette. She gaves us some great tips as to where to visit and eat. The room is clean and well equipped. The only few things which need improvement would be the curtains in the living room as it nearly transparent. Also, the local council is fixing the road atm from 8 am onwards which is a little annoying. However I presume this might be over within a week or so.
Overall it is a good stay.
Verified traveller
5-night trip
6/10 Good
Tout était propre
Pas de souci
Ok ok ok ok ok pk ok ok
Verified traveller
12-night trip
8/10 Very good
Mi habitación no funcionaba ningún bombillo y en todo lo demás no tengo ninguna queja..
elena
elena, 3-night trip
8/10 Very good
Fräscht och fint lägenhetshotell.
Fräscht och fint hotell med bra pool. Rummen var ljusa. Balkongen var bra. Köket hade bra utrustning. Området är lugnt och restauranger fanns att välja på.
Ina
6/10 Good
Neues Hotel mit mässiger Ausstattung
Die moderne Anlage ist sehr einfach zum Hotel umgebaut. Das Personal ist sehr freundlich und bemüht. Die Sauberkeit der Wohnungen ist relativ, aber die tägliche Reinigung ist ausreichend. Die Lage ist ruhig und gut.
alex
alex, 15-night trip
8/10 Very good
nice hotel handy positon clean and tidy staff very
a ok no problems have stayed before and wouldstay again
william
william, 7-night trip
10/10 Exceptional
Lovely quiet hotel, 2nd time there can't wait to g
Great hotel in a lovely place, everything you need is within a 10 minute walk, with a supermarket , Indian, Chinese, Italian restaurants within 2 mins. All staff are friendly and can't wait to go back
alan
alan, 7-night trip
4/10 Fair
No wifi, no párking, TV no funciona, falta de limp
Se anunciaba con wifi y párking gratuito, el wifi era de pago y párking no existía, la TV no funcionaba, la limpieza era un poco deficiente...
juan
juan, 7-night trip
8/10 Very good
El personal es muy agradable y súper dispuesto. Las instalaciones son básicas y está fatal para aparcar. No hay Wifi gratis en las habitaciones. El menaje es muy limitado.
REBECA
REBECA, 7-night trip
10/10 Exceptional
Excelente
Excelente
Estefania
Estefania, 4-night trip
4/10 Fair
NO HAY APARCAMIENTO NI WIFI GRATIS
En la descripción del hotel se afirma la existencia de aparcamiento y Wifi gratis. El Wifi es pago, 5€ al día si mal no recuerdo, y hay aparcamiento pero está sin luz y en malas condiciones, por lo que no te dejan aparcar.
En cuanto a las instalaciones, los apartamentos son bastante amplios pero no están todos equipados igual. En el que yo me alojé carecía de cafetera y congelador, mientras que el apartamento de al lado si tenía estos electrodomésticos.
María
María, 4-night trip
8/10 Very good
El personal muy amable y muy educado, mucha tranquilidad y por lo general todo perfecto
Esther
Esther, 2-night trip
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