The tv was not working, we advised the front desk and they never came to fix it. Secondly, there was cockroaches in the room/bathroom. My husband went downstairs to get a product to kill them, and they didn’t have any. The concierge is as left alone and obviously he wasn’t able to change rooms. We almost didn’t sleep all night and couldn’t wait to leave the next morning, we had to leave the lights on “just in case”.