2/10 Poor
24 Jul 2023
i arrived to this hotel late night after a very long trip hoping for just a few hours of rest ! in the room when i tried to turn on the air condition, I realized that it's not working and even the AC switch is missing so I went downstairs and explained this for the receptions, and they said their condition is broken. I even asked for a fan to be able to survive the very hot night and they refused so all night I couldn't sleep because of the heat and humidity in the room and early morning I left . they didn't change my room and they didn't fix the air condition and they didn't even provide a fan and also they didn't except to even partially refund a part of my payment.
Kian
Kian, 1-night trip
Verified Expedia guest review