8/10 Very good
30 Dec 2024
Pleasant stay!!
It was a good stay. The hotel staff was pleasant. I had several issues with the hotel room when I checked-in, but they were rectified the next day. Also, the heat in the room did not work and the hotel room was freezing every night because it was cold outside. I did not mention it to the front desk because I did not want to be labeled as a troublemaker. The hotel location was perfect and within a 1/2 hour walk to the City Center in Lisbon. We have stayed in 5-star hotels before, but this hotel does not come close. We had dinner at the restaurant several times, but the food was overpriced, and the portion was very small. We had to hail our own taxis instead of the hotel calling them for us. However, they were willing to call an Uber for us which took forever to show-up. Therefore, we had to cancel and walk outside the hotel to hail the taxis. The neighborhood was quiet and safe for walking and there were other restaurants, and grocery stores nearby within walking distance.
Debbie
Debbie, 7-night family trip
Verified Hotels.com guest review
