It all started with very poor communication.
Property is very old. Our unit was very outdated and the worst part, dirty. We stayed for 4 nights, each day we killed at least 2 roaches and some other strange insects. There was a hole at the bottom of the front door that had black tape on it and was coming off. There was an old dried up contact lenses next to the toilet. Only 1 elevator worked for the first 3 days of our stay, and it would stop at random floors without anyone waiting. Half the appliances in the unit did not work. The stove top didn’t work (was never told) had to use a single burner that was stored under the sink. The toaster was missing the latch (useless), the kurig coffee machine had water in it (who knows how old) and didn’t work either. Mattresses were terrible, you could feel every metal spring and there was a lot of dust on the head boards. Very limited parking. Would never stay there again.