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Novotel Charleroi Centre

4.0 star property
Charleroi hotel with restaurant and bar/lounge

Choose dates to view prices

In the heart of Charleroi City Center, Novotel Charleroi Centre offers a unique blend of comfort and convenience. Enjoy a meal at GourmetBar, unwind on the terrace overlooking the city, or indulge in some retail therapy at the on-site shopping mall.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Connecting rooms available
  • Gym
  • Pet-friendly
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Self parking
  • Room service
  • Business centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Free food/drink shopping service
  • Communal living room

Feel at home (6)

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
The current price is £84
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Room, 2 Double Beds

1 bedroom, minibar, in-room safe, blackout curtains

Family Room, 2 Double Beds

8.0 out of 10
Very good
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Eco-friendly toiletries
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Single Beds

1 bedroom, minibar, in-room safe, blackout curtains

Superior Room, 2 Single Beds

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Eco-friendly toiletries
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, 1 Double Bed

1 bedroom, minibar, in-room safe, blackout curtains

Superior Double Room, 1 Double Bed

8.8 out of 10
Excellent
(28 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Eco-friendly toiletries
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed

Superior Suite, 1 Queen Bed with Sofa bed | 1 bedroom, minibar, in-room safe, blackout curtains

Superior Suite, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Sofa bed - twin
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Sofa bed
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Double Bed

1 bedroom, minibar, in-room safe, blackout curtains

Executive Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Bathrobes
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Dressing gowns
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Map
Place Verte 17, Charleroi, 6000

What's nearby

  • Rive Gauche - 1 min walk - 0.0 km
  • Place du Manège - 6 min walk - 0.5 km
  • Place Charles II - 6 min walk - 0.5 km
  • City Hall of Charleroi - 6 min walk - 0.6 km
  • Stade du Pays de Charleloi - 16 min walk - 1.4 km

Getting around

  • Charleroi (CRL-Brussels South Charleroi) - 8 min drive
  • Charleroi-West Station - 6 min walk
  • Marchienne-au-Pont Station - 6 min drive
  • Charleroi-South Station - 9 min walk

Restaurants

  • ‪Burger King - ‬2 min walk
  • ‪Novotel Charleroi Centre - ‬2 min walk
  • ‪Hawaiian Poké Bowl - ‬1 min walk
  • ‪André Van Hove - ‬2 min walk
  • ‪Gourmet Bar Novotel - ‬2 min walk

About this property

Novotel Charleroi Centre

When visiting Charleroi, Novotel Charleroi Centre is a great choice to consider. The restaurant is the perfect spot for a bite to eat, and after visiting the fitness centre for a workout, you can unwind with a drink at the bar/lounge. Other highlights include a snack bar/deli and a terrace. Fellow travellers love the helpful staff.

At a glance

DONE

Hotel size

    • 123 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured covered on-site self-parking (EUR 15 per day; includes in/out privileges)
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–11 AM on weekends
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free food/drink shopping service
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2017
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Communal living room
  • Fitness centre
  • Shopping centre on-site
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Annual offsets purchased for at least 10% of carbon footprint
  • Local culture and ecosystem education
  • Double-glazed windows
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Thin carpet in room

Room amenities

Be entertained

  • 102-cm flat-screen TV

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Alarm clock
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries

Special features

Dining

GourmetBar – On-site brasserie.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Administrative fee: EUR 3.00 per person, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately EUR 23 per person

Children & extra beds

  • Rollaway beds are available for EUR 21 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 17 per pet, per night

Parking

  • Covered self-parking costs EUR 15 per day with in/out privileges

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a smoke detector and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Also known as

Novotel Charleroi Centre Hotel
Novotel Charleroi Hotel
Novotel Charleroi Centre Hotel
Novotel Charleroi Centre Charleroi
Novotel Charleroi Centre Hotel Charleroi

Frequently asked questions

Does Novotel Charleroi Centre offer free cancellation for a full refund?

Yes, Novotel Charleroi Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Novotel Charleroi Centre?

Yes, cats and dogs are welcome. There's a charge of EUR 17 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Novotel Charleroi Centre?

Yes. Self-parking costs EUR 15 per day.

What are the check-in and check-out times at Novotel Charleroi Centre?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Novotel Charleroi Centre and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near Novotel Charleroi Centre?

Yes, there's an on-site restaurant, GourmetBar.

What's the area around Novotel Charleroi Centre like?

Novotel Charleroi Centre is in Charleroi City Center, a short 6-minute walk from Charleroi-West Station and 7 minutes' walk from City Hall of Charleroi.

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Novotel Charleroi Centre Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Breakfast
Service staff
Parking
Bed
Restaurant
Shower
Cities
Shopping malls
Plaza

What guests liked

  • Breakfast was very good, plentiful, and offered a nice selection of items. (7 reviews)
  • Parking was easy and accessible in the underground parking lot. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Perfect, easy for public transport
Melissa, 2-night trip

10/10 Exceptional

The reception was friendly. The room was pretty dark.
Shinichi, 1-night trip

10/10 Exceptional

Ideal hotel to visit Charleroi. Great service, very friendly staff, clean and comfortabel room (familyroom with two children) and a nice breakfast. I recommend this hotel! We had a great visit!
Maartje, 1-night trip

8/10 Very good

Comfortable hotel

Very short stay, so it fitted our needs. Room was very hot though. There was air conditioning, but it was too noisy to leave on.
Kirsteen, 1-night trip

10/10 Exceptional

Central, clean and convenient.
Nathan, 1-night trip

10/10 Exceptional

Great hotel

Great hotel we moved on the last night to a room with a bath thank you to the manager for arranging this. Rooms very comfortable stains in the corridor carpets should be addressed and the seating in the bedrooms also need stream cleaned
Our last night
Yvonne, 5-night trip

10/10 Exceptional

Good position, close to gare central from where you can reach the airport easily. Close to shopping centre and different restaurants. Hotel clean with big room.
Bisala Priscilla, 1-night trip

10/10 Exceptional

Had a fantastic stay in Novotel Charleroi, bright and spacious rooms with great showers. Bed was very comfortable. Only issue I had was the speed of check in with only one member of staff working and a queue of 6/7 guests, not a big issue overall. Fantastic stay.
Jonathan, 1-night trip

6/10 Good

Hotel fine, be careful of address if not driving!

Hotel was good, the only problem was that the postal address on the automated correspondence was an underground car park without pedestrian access. Trying to arrive on foot from the railway station proved to be difficult and confusing!
James, 1-night trip

8/10 Very good

The hotel was nicer than most chains I've stayed in. Right next to a shopping mall, so parking is available and there are numerous shops and things to do. The cost of breakfast is exorbitant, but there are quite a few cafés/boulangeries in the area that deliciously solve that particular problem. Overall, would recommed.
1-night trip

6/10 Good

Passing through

My wife, our 8-month-old daughter, our dog, and I stayed at the hotel for one night while traveling through the area. The streets surrounding the hotel felt a bit dodgy, as there were quite a few people who appeared to be under the influence of substances. Unfortunately, the hotel restaurant was booked for a private event, so my family and I had to go out and look for food. However, we managed to find a very nice restaurant further down the street. The hotel room had a nice view and all the basic necessities one could ask for. There was a bit of mold in the bathroom, and the walls could use a fresh coat of paint. The beds, sheets, and towels were clean and fresh, but overall, the hotel felt like it could use a bit of extra attention and care. The staff were very friendly throughout our stay, from check-in to breakfast. The breakfast offered all the standard items one would expect—it was nice, though nothing extraordinary.
Carl, 1-night trip

6/10 Good

Hotel itself is OK - similar to other Novotels I have stayed in. Area around hotel rather grim. Several defunct shops and restaurants. Not the fault of the hotel. Need a good street plan to find hotel unless somebody gives you directions. If you consult Google maps print out the detailed directions if you can. Unless your smartphone can direct you.
Mark, 1-night trip

2/10 Poor

The city was unsafe and very dirty large groups of young males were prevalent in the city and made me feel unsafe no transport access and and the city is being rebuilt NO secure parking
Paul, 1-night trip

4/10 Fair

3am sudden phone call

It is unacceptable to have a phone call at 3 am and wake up all of us while in sleep.
1-night trip

8/10 Very good

Not nice smeel in the room

The room didnt smell nice at all... and it was not possible to open the window to ventilate...
Elena, 1-night trip

8/10 Very good

rent rom. hyggelig personnallllet. ok frokost.
Abderrahim, 1-night trip

8/10 Very good

Localisation parfaite. Hall d'accueil avec joli design. L'hôtesse etait tres professionnel, le personnel est professionnel de maniere général memes les femmes de menages bonjour salutations et sourire. Jemets des observations quand à la chambre ou il n'y avait qu'une bouteille deau pour 2 personnes et sans verre ou gobelet. La lumière etait faible également. La chambre etait grande est beau mobilier
nezha, 1-night trip

6/10 Good

Boa cama, bom chuveiro, ótimo café da manhã, sanitário sujo, iluminação péssima.
luiz, 1-night trip

10/10 Exceptional

Très bon séjour

Tout a été parfait. J'avais demander un petit changement au dernier moment pour avoir deux lits simple au lieu d'un double lit et tout a été fait ! Très accueillant, Lit très confortable (surtout pour mon dos) et silencieux&Calme. Mon amie et moi ont été très satisfait !
aurelien, 1-night trip

10/10 Exceptional

Chouette séjour

J'ai passé un très bon séjour dans cet hôtel. On est dans le centre-ville. C'est un très chouette hôtel. Le lit était très confortable. Je le recommande. En plus on peut attacher son vélo, il y a un emplacement dédié au second étage. A priori ils ont des outils pour faire quelques réparations.
Hugo, 1-night trip

8/10 Very good

Ett bra hotell

Hotellet varv fullbelagt och de verkade lite underbemannade. Det tog väldigt lång tid att få fram rummen. När väl det var klart så var resten utmärkt. Bra frukost.
1-night trip

8/10 Very good

Buena opción para estar céntrico

El hotel está muy céntrico en la ciudad y tiene todo lo básico para la estancia. La habitación no estaba lista a las 4 PM y el desayuno abre hasta las 7 AM. El gimnasio cierra a las 10 PM y es bastante limitado.
Natalia, 2-night trip

4/10 Fair

Super sødt personale. Manglede lige den sidste rengøring og der var generelt pletter flere steder på bl.a. gangen. Nærområdet var meget slidt og utrygt. Så flere påvirkede personer og tigger. Vi havde ikke lyst til at gå udenfor hotellet. Morgenmaden var ok- men igen, nogle af tallerknerne var beskidte. Ikke et sted vi kommer igen.
1-night trip

8/10 Very good

Esta bien para una corta estancia estar cerca del mall es un plus
Droshn, 2-night trip

2/10 Poor

It was utterly disgusting and not even worth 1/3 of what was paid. Truly a miserable experience.
Amr, 1-night trip