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Hotel Canarios

4.0 star property
Family-friendly hotel with spa, near Borda Gardens

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Canarios

2 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers
Master Suite, Balcony, Garden View | Premium bedding, pillow-top beds, individually decorated
Master Suite Deluxe, Pool view | Premium bedding, pillow-top beds, individually decorated
Master Suite, Balcony, Garden View | Garden view
Master Suite, Balcony, Garden View | Premium bedding, pillow-top beds, individually decorated

Reviews

4.4 out of 10

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Bar
  • Childcare
  • Pool
  • Non-smoking
Main amenities
  • Daily housekeeping
  • Full-service spa
  • 2 outdoor pools
  • Rooftop terrace
  • Breakfast available
  • Free children's club
  • Beach sunloungers
  • Self parking
  • Children's pool
  • Pool bar
  • Bar/lounge
  • Room service
For families
  • Babysitting services
  • Children's pool
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Master Suite, Balcony, Garden View

Master Suite, Balcony, Garden View | Premium bedding, pillow-top beds, individually decorated

Master Suite, Balcony, Garden View

Highlights

Balcony or patio
Garden
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Junior Suite Double

Luxury Junior Suite Double | Premium bedding, pillow-top beds, individually decorated

Luxury Junior Suite Double

Highlights

Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Pillow-top bed
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Master Suite Deluxe, Pool view

Master Suite Deluxe, Pool view | Premium bedding, pillow-top beds, individually decorated

Master Suite Deluxe, Pool view

Highlights

Deck/patio
Garden
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Junior Suite

Luxury Junior Suite | Premium bedding, pillow-top beds, individually decorated

Luxury Junior Suite

Highlights

Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Pillow-top bed
Blackout curtains
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master Suite Double Deluxe

Master Suite Double Deluxe | Premium bedding, pillow-top beds, individually decorated

Master Suite Double Deluxe

Highlights

Deck/patio
Garden
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Suite Junior

Premium bedding, pillow-top beds, individually decorated

Double Suite Junior

  • Sleeps 4
  • 2 Queen Beds

View all photos for Single Suite Junior

Premium bedding, pillow-top beds, individually decorated

Single Suite Junior

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Master

Premium bedding, pillow-top beds, individually decorated

Double Room Master

  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
Avenida Morelos 369 Colonia Centro, Cuernavaca, MOR, 62000

What's nearby

  • Borda Gardens - 12 min walk - 1.1 km
  • Cuernavaca Cathedral - 14 min walk - 1.2 km
  • Robert Brady Museum - 17 min walk - 1.5 km
  • Tabachines Golf Club - 8 min drive - 6.3 km
  • Galerias Cuernavaca Mall - 8 min drive - 8.5 km

Getting around

  • Benito Juarez International Airport (MEX) - 93 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Pozolería Lupita - ‬10 min walk
  • ‪Tacos del Calvario - ‬2 min walk
  • ‪Las Pollas - ‬2 min walk
  • ‪Bar Lido - ‬7 min walk
  • ‪La Casona de Morelos - ‬6 min walk

About this property

Hotel Canarios

Hotel Canarios features a rooftop terrace and a free kids' club. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy or Ayurvedic treatments. Other highlights include 2 outdoor pools, a poolside bar and a children's pool.

All-inclusive

All-inclusive room rates at Hotel Canarios are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 41 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 1 PM; check-in end time: 3 PM
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is 1 PM
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Supervised childcare*
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site parking only available on request
    • Free uncovered on-site valet parking
    • Uncovered on-site self-parking (fees apply)
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:00 AM–noon
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Supervised childcare (surcharge)

What to do

  • Access to nearby outdoor pool

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre (1076 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop
  • Beach sunloungers
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • 2 outdoor pools
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Grab bar near toilet
  • Grab bar in bath
  • Accessible bath
  • Doorbell and phone notifications
  • No lift (single-level property)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • In-room massage
  • Garden
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

Dining

Algaro – On-site restaurant.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 100 to 180 for adults and MXN 100 to 180 for children
  • Airport shuttle service is offered for an extra charge of MXN 1300 per vehicle (one-way. Maximum occupancy 4)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Airport shuttle service for children up to age 12 costs MXN 1300

Parking

  • Uncovered self-parking is available for an extra charge
  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Hotel Canarios Cuernavaca
Canarios Cuernavaca
Hotel Canarios Hotel
Hotel Canarios Cuernavaca
Hotel Canarios Hotel Cuernavaca

Frequently asked questions

Does Hotel Canarios offer free cancellation for a full refund?
Yes, Hotel Canarios does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Canarios?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Hotel Canarios?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Canarios?
Yes, there's free valet parking.
Is an airport shuttle service offered by Hotel Canarios?
Yes, an airport shuttle is available. The charge is MXN 1300 per vehicle one-way.
What are the check-in and check-out times at Hotel Canarios?
Check-in start time: 1 PM; check-in end time: 3 PM. Check-out time is 1 PM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Hotel Canarios and nearby?
Hotel Canarios has 2 outdoor pools, a spa and a picnic area, as well as a garden and access to a nearby outdoor pool.
Does Hotel Canarios have any outdoor private spaces?
Yes, every room features a garden.
What's the area around Hotel Canarios like?
Hotel Canarios is in Carolina, a short 14-minute walk from Cuernavaca Cathedral and 12 minutes' walk from Borda Gardens.

Hotel Canarios Reviews

Reviews

4.4

5.4/10

Cleanliness

5.4/10

Staff & service

4.0/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Poor

Emma Lourdes, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Do not recommend
Do not book here. Management horrible. Horrible experience . They didn't have our reservations and put us in a room to only kick us out.
3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful hosts. 15 minutes from the Zocolo. 5 from Las Mananitas restaurant, great for dinner and afternoon tea.
Verified Hotels.com guest review

2/10 Poor

Limpieza terrible no lo vale
Verified Expedia guest review

2/10 Poor

Mauricio, 2-night trip
Verified Expedia guest review

2/10 Poor

1-night trip
Verified Expedia guest review

2/10 Poor

Juan Antonio, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Venta de reservaciones
Mal, tuvimos que dormir en la calle, porque no había hoteles disponibles, más bien nos quedamos en la calle, porque dormir era imposible, por el miedo a que nos asaltaran debido a la peligrosidad de la Cuernavaca y de muchas ciudades en el país. La receopcionista de hotel canarios nos informó que no tenían convenio con hoteles.com desde hace un año y que no había reservaciones, no obstante que se pagaron con la tarjeta de crédito.
Verified Hotels.com guest review

2/10 Poor

Muy mal el servicio
Tenía una reservación para el sábado 25 de Marzo, al llegar al hotel nos dan la desagradable noticia de que no podían hacer válida la reservación por no trabajar con Expedia!! Tuvimos que ser reubicados, lo cual nos hizo perder un tiempo valioso en traslados. Además de que la experiencia fue totalmente desagradable.
Verified Expedia guest review

8/10 Very good

Fin de semana en Cuernavaca
Hotel agradable, personal muy atento, instalaciones limpias
Verified Expedia guest review

2/10 Poor

NO TRABAJAN CON USTEDES
Les agradezco sarcar este hotel de su lista porque no trabaja con ustedes. Reservamos 3 habitaciones, llegamos y nos dijeron que no había ninguna reserva porque NO trabajan con ustedes. Lo peor es que estaba llena toda la ciudad y no encontramos ningún hotel disponible. Pésima experiencia
Verified Hotels.com guest review

10/10 Exceptional

Hotel hermoso y con gran servicio
Un hotel con buenos servicios, la pileta tiene la climatización justa, variedad de pileta con gran ambientación en el parque, buen restaurante, buena disposición del personal. La zona no es tan bonita pero no es lejos del centro, mejor ir en taxi.
Verified Hotels.com guest review

2/10 Poor

El hotel no reconoció mi reservación
El hotel no reconoció la confirmación que tenía por parte de Expedía. el Personal no fue nada empatico no amigable! No inventaron de ayudar hasta que se les pidió la ayuda. Propusieron una habitación con una dudosa cuota y el gerente Edgar de lo más despreocupado y sin ganas de ayudar. NO RECOMIENDO para nada el lugar sus políticas muy extrañas Las últimas tres calificaciones las puse terrible porque no pude dejarlas en blanco pero ni a eso tuve oportunidad
Verified Expedia guest review

8/10 Very good

Valor por tu dinero
Es un Hotel pequeño, muy digno, sencillo, con lo necesario para relajarse.
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review