Hotel Xcaret Mexico - All Parks / All Fun Inclusive, Playa del Carmen: Info, Photos, Reviews

See all properties

Upmarket beachfront property with spa, near Xenses Park

Choose dates to view prices

Dates

January 2025

February 2025

10 outdoor pools, pool umbrellas, pool loungers

11 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Sauna, hot tub, steam room, Turkish bath/hammam, body treatments

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar

Pool

Pet-friendly

Airport transfer

Free breakfast

Spa

Main amenities (12)

Daily housekeeping
On the beach
11 restaurants and 2 poolside bars
14 bars/lounges and 2 swim-up bars
Full-service spa
10 outdoor pools
Free airport shuttle
24-hour fitness centre
Outdoor tennis court
Sauna
Steam room
Free use of bicycles

Feel at home (6)

Supervised childcare (surcharge)
Children's pool
Playground on-site
Sofa bed
Private bathroom
Separate bedroom

includes taxes & fees

12 Jan - 13 Jan

Room options

All rooms

1 bed

2 beds

3+ beds

Showing 25 of 25 rooms

Room, Oceanfront (Swim-up Adults)

Highlights

Soundproofed

Air conditioning

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Day bed

Separate bedroom

58 sq m
Ocean view
Sleeps 3
1 King Bed

Room (Swim-up)

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

58 sq m
Sleeps 4
1 King Bed

Suite, Ocean View

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

56 sq m
Ocean view
Sleeps 4
2 Queen Beds

Suite River

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

61 sq m
River view
Sleeps 4
2 Queen Beds

Junior Suite

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

126 sq m
Ocean view
Sleeps 4
1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite River Adults

Highlights

Soundproofed

Air conditioning

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

Separate bedroom

River view
Sleeps 3
1 King Bed

Suite River Spa Adults

Highlights

Soundproofed

Air conditioning

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

Separate bedroom

River view
Sleeps 3
1 King Bed

Suite Garden Spa Adults

Highlights

Soundproofed

Air conditioning

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

Separate bedroom

Sleeps 3
1 King Bed

Junior Suite Spa Adults

Highlights

Soundproofed

Air conditioning

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

Separate bedroom

Sleeps 3
1 King Bed

Junior Suite Adults

Highlights

Soundproofed

Air conditioning

Club Lounge

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

Sea view
Sleeps 3
1 King Bed

Suite Garden

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

53 sq m
Sleeps 4
2 Queen Beds

Suite, Oceanfront (Adults)

Highlights

Soundproofed

Air conditioning

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

Separate bedroom

53 sq m
Ocean view
Sleeps 3
1 King Bed

Family Suite, Oceanfront

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

58 sq m
Ocean view
Sleeps 4
2 Queen Beds

Suite With River View

River view
Sleeps 4
2 King Beds and 1 Double Sofa Bed

Suite Superior With Sea View

Sea view
Sleeps 3
1 Single Sofa Bed and 1 King Bed

Suite Luxury With Garden View

Sleeps 3
1 Single Sofa Bed and 1 King Bed

Suite Junior

Sleeps 3
1 Single Sofa Bed and 1 King Bed

Suite Junior With River View

River view
Sleeps 3
1 Single Sofa Bed and 1 King Bed

Suite Premium With Sea View

Sea view
Sleeps 3
1 King Bed and 1 Single Sofa Bed

Suite Deluxe With Sea View

Sea view
Sleeps 4
2 King Beds and 1 Double Sofa Bed

Suite Luxury With River View

River view
Sleeps 3
1 Single Sofa Bed and 1 King Bed

Suite With Garden View

Sleeps 4
2 King Beds and 1 Double Sofa Bed

Suite With Sea View

Sea view
Sleeps 4
1 Double Sofa Bed and 2 King Beds

Suite Junior With Sea View

Sea view
Sleeps 3
1 Single Sofa Bed and 1 King Bed

Suite Premium With River View

River view
Sleeps 3
1 King Bed and 1 Single Sofa Bed

Similar properties

Pool

Free breakfast

Spa

Free parking

includes taxes & fees

29 Jan - 30 Jan

About the area

Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, QROO, 77710

What's nearby

Xenses Park - 15 min walk - 1.3 km
Xcaret Eco Theme Park - 19 min walk - 1.6 km
Xplor Theme Park - 4 min drive - 1.9 km
Ferry to Cozumel - 9 min drive - 4.9 km
Playacar Golf Club - 13 min drive - 9.0 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 57 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 13.1 miles/21.1 km
Free airport shuttle

Restaurants

‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬9 min walk
‪Festival Grand Buffet - ‬9 min drive
‪Cafeteca - ‬7 min drive
‪The Buffete - ‬11 min walk
‪El Mercado de San Juan - ‬7 min drive

About this property

Hotel Xcaret Mexico - All Parks / All Fun Inclusive

At Hotel Xcaret Mexico - All Parks / All Fun Inclusive, you can spend time at the beach getting a beach massage, plus you'll only be a five-minute drive from Xplor Theme Park and Xcaret Eco Theme Park. 10 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, Ayurvedic treatments and hydrotherapy. CHIBALI, one of 11 restaurants, serves Mexican cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious property include 2 poolside bars, a free airport shuttle and a 24-hour fitness centre. Fellow travellers say good things about the helpful staff and overall property condition.

All-inclusive

All-inclusive room rates at Hotel Xcaret Mexico - All Parks / All Fun Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and beverages included

24-hour room service

In-room minibar (all beverages included)

Water activities

Kayaking

Snorkelling

Land activities

Children's club

Entertainment

On-site entertainment and activities

Languages

English, French, Italian, Korean, Spanish

At a glance

Hotel size

- 900 rooms
- Arranged over 6 floors

Arriving/Leaving

- Check-in start time: 3:00 PM; check-in end time: anytime
- Contactless check-in and check-out are available
- Minimum check-in age – 18
- Check-out time is noon
- Contactless check-out

Special check-in instructions

- Front desk staff will greet guests on arrival

Required at check-in

- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- Supervised childcare*

Pets

- Pets allowed (dogs only, up to 10 kg per pet)*
- Service animals welcome

Parking

- Free on-site self-parking
- On-site parking is limited

Transfers

- Free airport shuttle on request (available 24 hours a day)

Other information

- Designated smoking area (fines apply)

Property amenities

Food and drink

Free full breakfast each morning 7:00 AM–noon
11 restaurants
14 bars/lounges
2 poolside bars
2 swim-up bars
Coffee shop
Private dining
24-hour room service
Snack bar/deli

Travelling with children

Children's pool
Water slide
Playground
Supervised childcare (surcharge)
Children's menu
Outlet covers
Pushchair

What to do

On the beach
Tennis
Fitness classes
Yoga classes
Hiking/biking trails
Kayaking
Canoeing
Shopping
Pool table
Fishing
Ecotours nearby
Hiking/biking trails nearby
Parasailing nearby
Scuba-diving nearby
Zip-lining nearby

Working away

Business centre
Meeting rooms
Computer station

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free bike hire
Beach towels
Pool loungers
Pool umbrellas

Facilities

6 buildings/towers
Built in 2017
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
24-hour fitness centre
10 outdoor pools
Designer shops on-site
Arcade/games room
Full-service spa
Outdoor tennis court
Sauna
Steam room
Water slide
Banquet hall
Outdoor entertainment area

Accessibility

Lift
Lift door width (centimetres): 119
Wheelchair-accessible
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (centimetres): 119
Wheelchair-accessible restaurant
Handrails in stairwells
Stairwell handrail height (centimetres): 102

Room amenities

Be entertained

Flat-screen television
Digital TV channels

Home comfort

Air conditioning
Free stocked minibar
Espresso maker
Dressing gowns and slippers
Iron/ironing board

Sleep well

Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout curtains
Soundproofed rooms
Turndown service
Single sofa bed
Premium bedding
Pillow-top mattress
Day bed

What to enjoy

Separate living room

Freshen up

Private bathroom
Rainfall shower heads
Shower only
Hairdryer
Towels

Stay connected

Free newspapers
Phone

Food and drink

Free bottled water

Daily housekeeping
In-room safe (laptop compatible)
LED light bulbs

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

CHIBALI – Overlooking the pool, this family restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. A children's menu is available.

LA CANTINA – This restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.

XIN GAO – This fine-dining restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open daily.

LA TRAJINERA – This beachfront restaurant specialises in Caribbean cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

MERCADO LA MERCED – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.

Awards and affiliations

Eco-certified property

This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Children & extra beds

Supervised childcare is available for an extra charge

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of MXN 3000 per pet, per stay

Pool, spa, & gym (if applicable)

Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Xcaret Mexico All Parks Tours All Fun Inclusive

Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen

Xcaret Mexico All Parks Tours All Fun Inclusive

Hotel Xcaret Mexico All Parks Tours All Fun Inclusive

Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen

Xcaret Mexico All Parks Tours All Fun Inclusive

Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive

Hotel Xcaret Mexico All Parks Tours All Fun Inclusive

Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive

Frequently asked questions

Does Hotel Xcaret Mexico - All Parks / All Fun Inclusive offer free cancellation for a full refund?

Yes, Hotel Xcaret Mexico - All Parks / All Fun Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Yes, there are 10 outdoor pools and a children's pool.

Are pets allowed at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Yes, dogs are welcome, with a maximum weight of 10 kg per pet. There's a charge of MXN 3000 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Yes, there's free self parking. Parking spaces may be limited.

Is an airport shuttle service offered by Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.

Is there an on-site casino at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

No, this property doesn't have a casino, but Riviera Gran Casino (11-min drive) is nearby.

What is there to do at Hotel Xcaret Mexico - All Parks / All Fun Inclusive and nearby?

Have fun with on-site activities such as kayaking, rowing and fishing and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 10 outdoor swimming pools. Hotel Xcaret Mexico - All Parks / All Fun Inclusive also has 2 swim-up bars, 2 poolside bars and a 24-hour fitness centre, as well as a sauna, an arcade and a garden.

Are there restaurants at or near Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Yes, there are 11 on-site restaurants, featuring beachfront dining, Mexican cuisine and pool views.

What's the area around Hotel Xcaret Mexico - All Parks / All Fun Inclusive like?

Hotel Xcaret Mexico - All Parks / All Fun Inclusive is located on the waterfront, a short 19-minute walk from Xcaret Eco Theme Park and 15 minutes' walk from Xenses Park.

Hotel Xcaret Mexico - All Parks / All Fun Inclusive Reviews

8.8

Excellent

9.6/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness