Cap-Haitien (CAP-Cap-Haitien Intl.) - 15 min drive
Airport shuttle (surcharge)
Restaurants
La Kay Restaurant - 11 min walk
Cap Deli - 14 min walk
Boukanye - 13 min walk
Park Cafe - 23 min drive
Deco Plage - 14 min walk
About this property
Satama Hotel
Located just 3.3 mi (5.3 km) from the airport, Satama Hotel offers a shuttle (available on request). After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include a terrace and a garden. Fellow travellers love the helpful staff.
Languages
English, French, Spanish
At a glance
Hotel size
60 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Transfers
Airport shuttle from 6:00 AM to 6:00 PM*
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Bar/lounge
Room service
Working away
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Pool loungers
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
An outdoor pool
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning
Iron/ironing board
Sleep well
Free rollaway/extra bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of HTG 1200 per person (one-way)
Children & extra beds
Airport shuttle for children between the ages of 6 and 18 costs HTG 1200 (one-way)
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards and cash.
Also known as
Satama Hotel Cap-Haitien
Satama Cap-Haitien
Satama Hotel Hotel
Satama Hotel Cap-Haitien
Satama Hotel Hotel Cap-Haitien
Frequently asked questions
Does Satama Hotel offer free cancellation for a full refund?
Yes, Satama Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Satama Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Satama Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Satama Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Satama Hotel?
Yes, an airport shuttle is available from 6:00 AM to 6:00 PM on request. The charge is HTG 1200 per person one-way.
What are the check-in and check-out times at Satama Hotel?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Satama Hotel and nearby?
Satama Hotel has an outdoor pool and a garden.
Are there restaurants at or near Satama Hotel?
Yes, there's an on-site restaurant that offers local and international cuisine.
What's the area around Satama Hotel like?
Satama Hotel is a short 18-minute walk from Cap-Haitien Cathedral and 18 minutes' walk from Place d'Armes.
Satama Hotel Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.6/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
19 May 2024
Jacques
Jacques, 3-night trip
Verified Expedia guest review
10/10 Exceptional
25 Apr 2024
Marie
Marie, 3-night trip
Verified Expedia guest review
10/10 Exceptional
27 Feb 2024
Absolutely amazing. I have nothing bad to say about Satama. Everything was beyond my expectations! I will definitely be coming back! Okap Lakayan m !!!!
Haisha Ann-Lindsay
Haisha Ann-Lindsay, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
20 Feb 2024
What a spectacular stay and place. I appreciate being able to have this experience at such a well maintained place in Okap. The receptionist was incredibly kind, the food was delicious, the drinks were lovely, housekeeping was meticulous, and the room was wonderful. I deeply enjoyed my stay and high recommend this oasis in the mountains. The view is impressive. Thank you for being so wonderful.
arlene
arlene, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
11 Feb 2024
Nice, the menu was limited for breakfasts which I wasn’t impressed by , I heard so much about how refreshing and rotation of new foods daily was served but the same thing was given daily.
Yokiviah
Yokiviah, 5-night family trip
Verified Expedia guest review
8/10 Very good
2 Feb 2024
I like the panoramic view. However, customer service needs to improve, and the menu presentation at the pool bar. Just two or three sheets of white paper.
Isaac
Isaac, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
29 Jan 2024
Ian
Ian, 4-night trip
Verified Expedia guest review
2/10 Poor
20 Jan 2024
CLYFORD
CLYFORD, 4-night trip
Verified Expedia guest review
2/10 Poor
11 Jan 2024
Overpriced , horrible service , no hot water.
Verified traveller
2-night trip
Verified Hotels.com guest review
4/10 Fair
10 Jan 2024
No hot water, no a/c!
This is supposed to be a high-end hotel. However, they are limiting the hours that guest can run the a/c unit in there rooms and while we were there they had no hot water because of a broken part. For the price you pay to stay here this is unacceptable. The food and staff were good though.
Verified traveller
2-night family trip
Verified Hotels.com guest review
8/10 Very good
19 Dec 2023
Rubens
Rubens, 2-night trip
Verified Expedia guest review
10/10 Exceptional
18 Dec 2023
Marjorie
Marjorie, 2-night trip
Verified Expedia guest review
10/10 Exceptional
16 Dec 2023
Rojihne
Rojihne, 3-night trip
Verified Expedia guest review
2/10 Poor
8 Dec 2023
Jerry
Jerry, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
7 Dec 2023
Willex
Willex, 3-night trip
Verified Expedia guest review
10/10 Exceptional
6 Dec 2023
Thama
Thama, 5-night trip
Verified Expedia guest review
10/10 Exceptional
28 Nov 2023
I enjoyed my 10 day stay and will return.
Wagner
Wagner, 10-night trip with friends
Verified Expedia guest review
4/10 Fair
19 Nov 2023
Lack of maintenance!!! Poor quality in rooms...
RIGOBERT
RIGOBERT, 4-night trip
Verified Expedia guest review
10/10 Exceptional
18 Nov 2023
Jhon
Jhon, 4-night family trip
Verified Hotels.com guest review
8/10 Very good
14 Nov 2023
I will be back again, and again
Fabiola
Fabiola, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
14 Nov 2023
Safe
Stanley
Stanley, 1-night trip
Verified Expedia guest review
10/10 Exceptional
14 Nov 2023
I enjoyed breakfast every morning
Fabiola
Fabiola, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
12 Nov 2023
Renel
Renel, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Nov 2023
Staffs were very nice and friendly. Food was excellent, from breakfast to dinner.