My friends and I enjoyed our stay. There were 3 of us, so we really appreciated the 3 bed option. The area feels secluded, but is near lots of dining and shopping, and safe. The hotel was very clean, and the staff was super helpful. Hotel Citlalli is near a bar with loud music that plays until about midnight, so if you're a light sleeper, it may not be the best option. Overall, we really enjoyed our stay and would highly recommend.