Heidelberg-Weststadt/Südstadt S-Bahn - 26 min walk
Heidelberg-Altstadt Station - 28 min walk
Heidelberg Seegarten Tram Stop - 14 min walk
Heidelberg (West) Central Station Tram Stop - 24 min walk
Restaurants
Caffe Auszeit - 1 min walk
Moghul - 4 min walk
Medoc - 8 min walk
La Benoosh - 2 min walk
Bar Centrale - 1 min walk
About this property
Rafaela Hotel Heidelberg
Rafaela Hotel Heidelberg puts you a short five-minute drive from Heidelberg Castle. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. The helpful staff and overall property condition get good marks from fellow travellers. Public transportation is close by: Heidelberg Seegarten Tram Stop is only 14 minutes on foot.
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 16
Check-out time is 10:30 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
The front desk is open daily from 6:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
Children
Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Wheelchair-accessible parking on site
24-hours off-site parking within 984 ft (EUR 20 per day)
Street parking available
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends
Bar/lounge
Coffee shop
Coffee/tea in a common area
Travelling with children
Children stay for free (see details)
Playground
What to do
Shopping
Services
Front desk (limited hours)
Hair salon
Free newspapers in reception
Luggage storage
Multilingual staff
Bike storage
Facilities
Built in 2018
ATM/banking
Television in common areas
Bike parking
At least 80% of food locally sourced
Vegetarian dining options
Locally owned and organised tours and activities
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable tableware only
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible lounge
Handrails in stairwells
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
50-inch flat-screen TV
Home comfort
Air conditioning (climate-controlled)
Sleep well
Hypo-allergenic bedding
Blackout curtains
Soundproofed rooms
Sofa bed
Cot/infant bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Energy-saving switches
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 9.5 per person
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Cots/infant beds are available for EUR 10.0 per night
Guests must contact this property in advance to reserve cots/infant beds
Parking
Parking is available nearby and costs EUR 20 per day (984 ft away; open 24 hours)
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
State tax ID – DE317452583
Also known as
Rafaela Hotel
Rafaela Heidelberg
Rafaela Hotel Heidelberg Hotel
Rafaela Hotel Heidelberg Heidelberg
Rafaela Hotel Heidelberg Hotel Heidelberg
Frequently asked questions
Does Rafaela Hotel Heidelberg offer free cancellation for a full refund?
Yes, Rafaela Hotel Heidelberg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Rafaela Hotel Heidelberg?
Sorry, pets aren't allowed.
Is parking offered on site at Rafaela Hotel Heidelberg?
No, unfortunately. However, there's street parking available.
What are the check-in and check-out times at Rafaela Hotel Heidelberg?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 10:30 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Rafaela Hotel Heidelberg and nearby?
Recommended spots to visit include Neckarwiese (6-min walk) and Philosophenweg (1 mi), along with Heidelberg Student Jail (1 mi) and University of Heidelberg Old Campus (1 mi).
What's the area around Rafaela Hotel Heidelberg like?
Rafaela Hotel Heidelberg is in Neuenheim, a short 6-minute walk from Neckarwiese and 18 minutes' walk from Philosophenweg.
Rafaela Hotel Heidelberg Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.8/10
Staff & service
8.8/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
19 Aug 2024
Good location in the new town, close to the bridge to get to the old town, without the crowds of tourists. Looks out onto square with outdoor cafes. Staff friendly and helpful.
Jonathan
Jonathan, 2-night trip
Verified Expedia guest review
10/10 Exceptional
13 Jul 2024
Nice stuff
Nahid
Nahid, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
13 Jun 2024
Great new hotel
We booked this hotel while traveling Germany; it was close to downtown. The hotel is nice, the area is nice and lots of options, and only a 20 min walk to the bridge.
We ended up with the handicapped room. Growing up with a handicapped mother this was one of the best handicapped bathrooms I had ever seen.
Sean
Sean, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 Jun 2024
My favorite place to stay in Heidelberg.
Always quiet, clean and comfortable, with a good breakfast, friendly staff, and a convenient location.
Barton
Barton, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
7 Mar 2024
Lovely quiet small hotel
Excellent, small quiet hotel very conveniently located outside the old town but close eneough to walk there, and with normal neighborhood serving stores nearby. Good breakfast selection from a small but full buffet
Verified traveller
3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
23 Oct 2023
Steven
Steven, 2-night trip
Verified Expedia guest review
10/10 Exceptional
8 Oct 2023
Nice location. Friendly staff. Charming area of town.
Samuel
Samuel, 2-night trip
Verified Expedia guest review
4/10 Fair
5 Oct 2023
MODERN
MODERN, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
17 Sept 2023
Dilara
Dilara, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
14 Jul 2023
The hotel and staff were excellent. Major plus is this hotel is only 4 years old and has A/C in its rooms. It is a little bit of a walk to the old city of Heidelberg a little over a mile but if you walk along the river it is nice. Their is not parking so you will need to park in the parking garage which is about a 10 minute walk. Overall this hotel was a very nice stay.
Fred
Fred, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
10 Jul 2023
Another fantastic stay
Nichola
Nichola, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
27 May 2023
Barton
Barton, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 May 2023
Reed
Reed, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
6 May 2023
Heather
Heather, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
8 Apr 2023
Clean and modern rooms, very friendly staff, good breakfast. The location is golden with several bars and restaurants nearby, a short walk to Philosopher's Walk and across the bridge to the Old Town. Saturday market right in front of the door.
Rainer
Rainer, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
5 Dec 2022
Great recently-renovated small hotel
Quiet, clean and comfortable, in a very nice old part of town across the river from the university. I am told there is a market on Saturday and Wednesday in the square that the rooms face, so I would expect some early morning noise as that gets set up. Breakfast was excellent, and less than €10.
Barton
Barton, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
28 Oct 2022
The hotel was lovely. Our room had a gorgeous view over a lovely open platz (though the bar was a little lively late into a Wednesday night with windows open). The rooms were extremely comfortable, the morning buffet was lovely, and the staff were warm and attentive. The location was easily walkable to old town and the castle for those who don't have issues walking on tour. We also enjoyed a drink in the platz outside the restaurant while there. It's an affordable, lovely place to stay. Thank you Rafaela!
Dawn
Dawn, 1-night family trip
Verified Orbitz guest review
10/10 Exceptional
28 Aug 2022
Excellent staff, clean and quite.
Aubrey
Aubrey, 1-night trip
Verified Expedia guest review
10/10 Exceptional
28 Aug 2022
There are a lot of surprises
Tsz Kin Chris
Tsz Kin Chris, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 Jul 2022
The location is close to the old part of town. Easy transportation access. The nicest part is the staff is very helpful, pleasant and I would definitely stay there again.
Robert
Robert, 4-night trip
Verified Expedia guest review
10/10 Exceptional
7 Jun 2022
A fantastic location on the market place across the river from the Old Town
Christopher
Christopher, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
4 Jun 2022
New modern hotel, friendly staff.
Situated in old town in residential area, walking distance to Neckar river and shopping area. Hard to find parking around the hotel. No restaurant within the hotel, only breakfast however delicious.
Will definitely revisit.
Dan
Dan, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
14 May 2022
Wonderful staff, clean and spacious rooms, right next to restaurants. Great hotel!
Robert
Robert, 3-night family trip
Verified Orbitz guest review
10/10 Exceptional
21 Sept 2021
Friendly service
Very friendly service. Rooms get a bit hot but windows can be opened. Open toilet/ bathroom style in the room so only for single or couple.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Oct 2020
Friendly staff
Friendly and very helpful staff.
The room is clean, a bit small (was enough for us).
Our room had a very nice view.