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All properties in Key West, Florida, United States of America
1 room, 2 adults

Crowne Plaza Key West-La Concha

4-star4 stars
430 Duval St, Key West, FL, 33040, United States of America

4-star hotel with spa, near Duval Street
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • This hotel is perfectly situated in the middle of Duval Street. Everything is easily…Aug 7, 2019
  • + modern lobby, big room - unpleasant staff, poor welcome, unprofessional, dark room,…Aug 5, 2019

Crowne Plaza Key West-La Concha

from £124
  • Room, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • Standard Room
  • Deluxe Suite, 1 King Bed, Non Smoking
  • Junior Suite, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking, Balcony
  • Deluxe Suite, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Accessible, Bathtub (Hearing, Mobility)
  • Room, 1 King Bed, Non Smoking (Leisure)
  • Room, 1 King Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)

What’s around Crowne Plaza Key West-La Concha

Landmarks

  • In Key West Historic District
  • Duval Street - 1-min walk
  • Mallory Square - 9-min walk
  • Southernmost Point - 17-min walk
  • Harry S. Truman Little White House - 6-min walk
  • Key West Aquarium - 7-min walk
  • Key West Shipwreck Museum - 7-min walk
  • Ernest Hemingway Home and Museum - 10-min walk

Getting around

  • Key West, FL (EYW-Key West Intl.) 14-min drive
  • Area shuttle

At a glance

Key facts

Hotel size

  • This hotel has 160 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:00 AM
  • Check-out time is 11 AM
  • Express check-out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self-parking* on site

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 2 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkelling nearby
  • Windsurfing nearby
Working away
  • Business centre
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 1926
  • Lift
  • Designated smoking areas
  • Terrace
  • Library
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Assistive listening devices available
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • English
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Fridge
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Top Spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

The spa is open daily.

Dining

430 Duval – Overlooking the pool, this restaurant specialises in Caribbean cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Wine-O – This theme restaurant specialises in American cuisine and only serves light fare. Open daily.

Recreation

On Site

  • Health club

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkelling nearby
  • Windsurfing nearby

Crowne Plaza Key West-La Concha’s small print

Also known as

  • Concha Hotel Key West
  • Crowne Plaza Key West Concha
  • Crowne Plaza Key West-La Concha Hotel
  • Crowne Plaza Key West-La Concha Key West
  • Crowne Plaza Key West-La Concha Hotel Key West
  • Concha Key West
  • Crowne Plaza Key West Concha
  • Crowne Plaza Key West-La Concha Hotel
  • Crowne Plaza Key West-La Concha Key West
  • Crowne Plaza Key West-La Concha Hotel Key West
  • Concha Hotel Key West
  • Concha Hotel
  • Concha Key West

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 8:30 AM to 7:00 PM
  • Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

    Guests can rest easy knowing that there's carbon monoxide detector, a smoke detector and window guards on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

    Contactless check-in and contactless check-out are available.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    The property affirms that it follows sanitisation practices of Clean Promise (IHG) guidelines.

    The property affirms that it adheres to the SafeStay (AHLA - USA) sanitisation guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Mandatory fees

    Deposit: USD 50.00

    Spring Break deposit: USD 250 per stay (for stays between 1 March and 31 March)

    Optional extras

    Late check-out can be arranged for an extra charge of USD 50

    Self-parking costs USD 39.00 per night

    Breakfast costs between USD 5 and USD 20 per person (approximately)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Crowne Plaza Key West-La Concha

    • Does Crowne Plaza Key West-La Concha offer free cancellation for a full refund?
      Yes, Crowne Plaza Key West-La Concha does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Crowne Plaza Key West-La Concha?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Crowne Plaza Key West-La Concha?
      Yes. Self-parking costs USD 39.00 per night.
    • Is there a pool at Crowne Plaza Key West-La Concha?
      Yes, there's an outdoor pool. Guests have pool access from 8:30 AM to 7:00 PM.
    • Are pets allowed at Crowne Plaza Key West-La Concha?
      Sorry, pets aren't allowed, but service animals are welcome.
    • What are the check-in and check-out times at Crowne Plaza Key West-La Concha?
      You can check in from 3:00 PM to 11:00 AM. Check-out time is 11 AM. Late check-out is available for a charge of USD 50 (subject to availability).
    • Are there restaurants at or near Crowne Plaza Key West-La Concha?
      Yes, there are 2 on-site restaurants. Nearby restaurants include Sarabeth's Kitchen (4-min walk), Dj's clam shack (4-min walk) and Sloppy Joe's (5-min walk).
    • What is there to do near Crowne Plaza Key West-La Concha?
      Recommended spots to visit include Duval Street (1-min walk) and Harry S. Truman Little White House (6-min walk), along with Mel Fisher Maritime Museum (7-min walk) and Key West Aquarium (7-min walk).

    Recent reviews

    Very good 8.0 From 1,073 reviews

    Fair 4.0
    Dirty bedroom
    It would be a great hotel to stay at Key West if it wasn't for the lack of cleanliness. The bedroom floor was dirty and littered with objects... also, the grapes served at breakfast weren't washed. Clearly there is something wrong with their standard of cleanliness...
    gb1 night family trip
    Exceptional 10.0
    Kelly
    Shaun, gb8 night family trip
    Very good 8.0
    They charge a fee to park in their parking lot which isn’t on their website.
    Tim, us1 night trip
    Exceptional 10.0
    Great location comfortable room- I will definite stay here on my next trip
    Jerome, us3 night trip
    Exceptional 10.0
    Decent hotel good location
    Good hotel. Nothing was open as far as restaurants or bars but was easy to find local restaurants that were open and not scared to run their business during the plandemic.
    Eric, us2 night trip with friends
    Very good 8.0
    vistors off the express
    our rooms were not ready and when they were we were out having lunch so they gave our room away. very disappointing . the next room was ready but the towels were dirty.. after all of that the stay was comfortable
    Laqurdia, us1 night family trip
    Good 6.0
    linen staff
    I don’t know if it’s the culture of the people who work in house keeping but they were not friendly at all, we would greet them every morning and no reply. Also the staff would use the same elevators as the guests. During times of covid, staff should not try to squeeze into elevators with their linens if guests are using. Just a thought.
    rian, us4 night trip
    Exceptional 10.0
    Amazing hotel.
    My husband and I went on a weekend getaway and had an amazing time. The hotel is beautiful and very clean. The staff is very friendly. The beds are super comfortable too. We will definitely come back.
    Richard, us2 night trip
    Exceptional 10.0
    Great Hotl.
    Our stay for my dad’s 90th birthday was great! Great location . The balcony rooms are ideal to people watch on Duval. Centrally located, great staff and clean rooms!
    Mark, us3 night trip
    Exceptional 10.0
    Great place to rest and relac
    Great location, clean and comfortable beds. Some rooms louder than others. If facing Duval, expect some noise.
    Roberto, us1 night trip

    Crowne Plaza Key West-La Concha

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