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All properties in Key West, Florida, United States of America
1 room, 2 adults

Crowne Plaza Key West-La Concha

4-star4 stars
430 Duval St, Key West, FL, 33040, United States of America

4-star hotel with 2 restaurants, near Duval Street
  • Free WiFi and free parking
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Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • This hotel is perfectly situated in the middle of Duval Street. Everything is easily…Aug 5, 2019
  • + modern lobby, big room - unpleasant staff, poor welcome, unprofessional, dark room,…Aug 3, 2019

Crowne Plaza Key West-La Concha

from £387
  • Room, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • Standard Room
  • Deluxe Suite, 1 King Bed, Non Smoking
  • Junior Suite, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking, Balcony
  • Deluxe Suite, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking (Mobility)
  • Room, 1 King Bed, Non Smoking (Leisure)
  • Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

What’s around Crowne Plaza Key West-La Concha

Landmarks

  • In Key West Historic District
  • Duval Street - 1-min walk
  • Mallory Square - 9-min walk
  • Southernmost Point - 17-min walk
  • Harry S. Truman Little White House - 6-min walk
  • Key West Shipwreck Museum - 7-min walk
  • Ernest Hemingway Home and Museum - 10-min walk
  • Key West Butterfly and Nature Conservatory - 14-min walk

Getting around

  • Key West, FL (EYW-Key West Intl.) 14-min drive
  • Area shuttle

At a glance

Key facts

Hotel size

  • This hotel has 160 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 4:00 PM-11:00 AM
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 24

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free covered on-site self-parking

  • On-site parking includes off-street options

Payment types at the property

*See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 2 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkelling nearby
  • Windsurfing nearby
Working away
  • Business centre
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers: 1
  • Year Built – 1926
  • Lift
  • Designated smoking areas
  • Terrace
  • Library
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Assistive listening devices available
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • English
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Fridge
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

430 Duval – Overlooking the pool, this restaurant specialises in Caribbean cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Wine-O – This theme restaurant specialises in American cuisine and only serves light fare. Open daily.

Recreation

On Site

  • Health club

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkelling nearby
  • Windsurfing nearby

Crowne Plaza Key West-La Concha’s small print

Also known as

  • Concha Hotel Key West
  • Crowne Plaza Key West Concha
  • Crowne Plaza Key West-La Concha Hotel
  • Crowne Plaza Key West-La Concha Key West
  • Crowne Plaza Key West-La Concha Hotel Key West
  • Concha Key West
  • Crowne Plaza Key West Concha
  • Crowne Plaza Key West-La Concha Hotel
  • Crowne Plaza Key West-La Concha Key West
  • Crowne Plaza Key West-La Concha Hotel Key West
  • Concha Hotel Key West
  • Concha Hotel
  • Concha Key West

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Pool access available from 8:30 AM to 7:00 PM.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Guests can rest easy knowing that there's a carbon monoxide detector, a smoke detector and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless checkout are available.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Destination fee: USD40 per accommodation, per night. This fee does not apply to children under 16 years of age.

Deposit: USD 50.00

Spring Break deposit: USD 250 per stay (for stays between 1 March and 31 March)

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Breakfast costs between USD 5 and USD 20 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Crowne Plaza Key West-La Concha

  • Does Crowne Plaza Key West-La Concha offer free cancellation for a full refund?
    Yes, Crowne Plaza Key West-La Concha does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Crowne Plaza Key West-La Concha?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Crowne Plaza Key West-La Concha?
    Yes, there's free self parking.
  • Is there a pool at Crowne Plaza Key West-La Concha?
    Yes, there's an outdoor pool. Guests have pool access from 8:30 AM to 7:00 PM.
  • Are pets allowed at Crowne Plaza Key West-La Concha?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Crowne Plaza Key West-La Concha?
    You can check in from 4:00 PM - 11:00 AM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
  • Are there restaurants at or near Crowne Plaza Key West-La Concha?
    Yes, there are 2 on-site restaurants, featuring Caribbean cuisine and pool views. The dining venue(s) will be unavailable from 2 November 2020 to 31 December 2021 (dates subject to change). Nearby restaurants include Lobo's Mixed Grill (3-min walk), Antonia's (4-min walk) and Onlywood Pizzeria (4-min walk).
  • What is there to do at Crowne Plaza Key West-La Concha and nearby?
    Have fun with activities such as cycling, boat tours and kayaking, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 3 bars and a health club.

Recent reviews

Very good 8.0 From 1,310 reviews

Very good 8.0
This hotel is a great location for everything that Key west has to offers. The down side of that is you can heat the noise from the street. Our room was right on Duval Street.
John, gb2 night romance trip
Fair 4.0
Dirty bedroom
It would be a great hotel to stay at Key West if it wasn't for the lack of cleanliness. The bedroom floor was dirty and littered with objects... also, the grapes served at breakfast weren't washed. Clearly there is something wrong with their standard of cleanliness...
gb1 night family trip
Good 6.0
Excellent location but very overpriced for small cramped room. Windows so dirty you could barely see out of them! Coffee machine broken - reported it twice on our 3 night stay - it never got replaced or fixed. And the final straw - $40 per day ‘resort fee’ !
gb3 night trip
Exceptional 10.0
Kelly
Shaun, gb8 night family trip
Exceptional 10.0
Great location
Great location and customer service. Carpet in the room was a little dated and really dark. Rooms needed more lighting.
Stacy, us5 night trip with friends
Good 6.0
no maid service, no bar, no restaurant, beyond tiny room, safe didnt work. only good point, great location
david, us4 night trip
Good 6.0
Location good, room not so much
Location was good, the room itself very dated and dark. Carpet nasty. With every light on the room was still dark.
Elizabeth, us4 night family trip
Very good 8.0
Great hotel near the action of Duval.
The hotel location is great if you want to be where the action is. Due to covid they didn't have the main bar open which was not a huge issue. They do have a wine bar in the front on Duval. They do not have cleaning service daily unless you have been there more than 4 days but they are very accommodating if you need anything. We enjoyed are time there and look forward to coming back in the future.
Shawn, us3 night trip with friends
Good 6.0
Convenient
Susan, us5 night family trip
Exceptional 10.0
Great location.. friendly and clean
Bill, us3 night family trip

Crowne Plaza Key West-La Concha