The kids LOVED the waterpark, the only problem was that the first night we were there, the water was freezing in the kids area and in the waterslide pool. It was so cold the kids’ teeth were chattering, and they couldn’t even play in the pirate ship, but of course that didn’t stop them from going down the slide! We asked if someone could turn up the heat a bit, which they said they did, but we couldn’t tell a difference before the pool closed.
The next morning we went swimming again and it was still freezing. I asked another maintenance employee if they could check on that heat, and they were very friendly! And I’m happy to report the water temperature did rise eventually, and it felt great in there!! Too bad we had to check out though! On the plus side, we could check out at noon, which was an awesome bonus!
Also just a minor note, I will say this is the first hotel I’ve ever been to that charges for coffee in their lobby in the morning. Even the smallest motels usually have a pot of coffee even if they don’t provide breakfast.
Finally, the rooms were neat and clean and it looked like they’ve upgraded their carpets. I definitely noticed an improvement in the quality of their rooms.
Overall, most of the staff was super friendly and helpful, the pool was great, the rooms were clean, and I will definitely be going back with the family again sometime!