Guests
All properties in Watamu, Kilifi County, Kenya

Crystal Bay Resort

3.5-star hotel with 2 restaurants, near Watamu Beach

  • Free buffet breakfast, free WiFi in the lobby and free parking

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Family Room, Multiple Beds, Sea View - Living Area
  • Outdoor Pool
Outdoor Pool. Image 1 of 32.
1 / 32Outdoor Pool
Jacaranda Road, Watamu, 80202, Coast Province, Kenya
7.6.Good.
  • It was pleasant considering the hotel was fully booked.

    Dec 29, 2021

See all 4 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Guests are provided with free hand sanitiser
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 70 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • 2 outdoor pools
  • Conference centre
  • Airport shuttle

For families

  • Private bathroom
  • Free toiletries
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

What’s around

  • Watamu Beach - 15-minute walk
  • Prawn Lake - 33-minute walk
  • Mida Creek - 44-minute walk
  • Watamu Marine National Park - 2.4 mi / 3.8 km
  • Ruins of Gedi - 4 mi / 6.5 km
  • Arabuko Sokoke Forest - 4.8 mi / 7.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Double Room, 1 King Bed, Garden View
  • Family Room, Multiple Beds, Sea View
  • Deluxe Double Room, 1 King Bed, Sea View
  • Superior Triple Room

What’s around

Landmarks

  • Watamu Beach - 15-minute walk
  • Prawn Lake - 33-minute walk
  • Mida Creek - 44-minute walk
  • Watamu Marine National Park - 2.4 mi / 3.8 km
  • Ruins of Gedi - 4 mi / 6.5 km
  • Arabuko Sokoke Forest - 4.8 mi / 7.8 km
  • Malindi Beach - 14.5 mi / 23.3 km
  • Marine Park - 11.8 mi / 19 km
  • Portuguese Chapel - 14.3 mi / 23 km
  • Vasco da Gama Pillar - 14.6 mi / 23.6 km
  • Silversands Beach - 15.3 mi / 24.6 km

Getting around

  • Malindi (MYD) 25-min drive
  • Airport shuttle (surcharge)
map
See on map
Jacaranda Road, Watamu, 80202, Coast Province, Kenya

At a glance

Hotel size

  • This hotel has 70 rooms

Arriving/leaving

  • Check-in time noon-10:00 PM
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

If you are planning to arrive after 8:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Transfers

  • Airport shuttle*

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • 2 restaurants
  • 2 bars/lounges
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Number of outdoor pools - 2

Working away

  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library

Languages Spoken

  • English
  • Italian

In the room

Home comforts

  • Air conditioning

Sleep well

  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Stay connected

  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Crystal Bay – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.

Tamu – This beachfront restaurant specialises in local and international cuisine and serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property does not have lifts.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Crystal Bay Resort Hotel
  • Crystal Bay Resort Watamu
  • Crystal Bay Resort Hotel Watamu
  • Watamu Crystal Bay Resort Hotel
  • Hotel Crystal Bay Resort
  • Crystal Bay
  • Crystal Bay Resort Hotel
  • Crystal Bay Resort Watamu
  • Crystal Bay Resort Hotel Watamu

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Crystal Bay Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 2 outdoor pools.
  • Sorry, neither pets nor service animals are allowed.
  • You can check in from noon - 10:00 PM. Check-out time is 10:00 AM.
  • Yes, there are 2 on-site restaurants, featuring beachfront dining, local and international cuisine and ocean views. Nearby restaurants include Lo Spuntino (6-min walk), Makuti (6-min walk) and Smart Dishes Restaurant (7-min walk).
  • Yes, an airport shuttle is available.
  • Crystal Bay Resort has 2 outdoor pools and 2 bars, as well as a garden.
7.6.Good.
  • 10.0.Exceptional

    Jätt fint hotel ,lugn,trevliga personal.Det saknar bara lunch och middag

    2 night family trip, May 14, 2021

    Verified Expedia guest review

  • 2.0.Poor

    1 night trip, May 27, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    2 night trip, Aug 13, 2020

    Verified Hotels.com guest review

See all 4 reviews