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All properties in Key West, Florida, United States of America
1 room, 2 adults

Hilton Garden Inn Key West,The Keys Collection

3.5-star3.5 stars
3850 N Roosevelt Blvd, Key West, FL, 33040, United States of America

3.5-star hotel with outdoor pool, near Key West Golf Club
  • Free Internet
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Couls do with hotel room doors need painting, looking wornSep 3, 2019
  • Lovely hotel and pool. Great location Aug 21, 2019

Hilton Garden Inn Key West,The Keys Collection

from £105
  • Room, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed with Sofa bed, Non Smoking
  • Room, 1 King Bed, Non Smoking, Balcony
  • Suite, 1 King Bed, Non Smoking
  • Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Hearing)
  • Room, 1 King Bed, Accessible, Bathtub
  • Room, 1 King Bed, Accessible, Non Smoking (Hearing)
  • Room, 2 Queen Beds, Accessible, Bathtub
  • Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)
  • Room, 1 King Bed, Non Smoking, Pool View
  • Room, 2 Queen Beds, Non Smoking, Pool View
  • Room, 1 Queen Bed
  • Room, 1 King Bed with Sofa bed
  • Room, 2 Queen Beds (Drinks & Snacks)

What’s around Hilton Garden Inn Key West,The Keys Collection

Landmarks

  • Heart of Key West
  • Smathers Beach - 45-min walk
  • Key West Golf Club - 22-min walk
  • Key West Art and Historical Society - 33-min walk
  • Mallory Square - 4.1 mi / 6.6 km

Getting around

  • Key West, FL (EYW-Key West Intl.) 3-min drive
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 141 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free wired Internet access in rooms

Transport

Parking

  • Self-parking* on site

  • Electric car charging point

  • Motorhome/coach/lorry parking *

Offsite

  • Area shuttle within 0.00 km *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Bicycle rentals on site
  • Golfing on site
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkelling nearby
Working away
  • Business centre
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
Facilities
  • Year Built – 2016
  • Lift
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
Be entertained
  • 37-inch LCD TV
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free weekday newspaper
  • Free wired Internet
  • Free local calls
Food and drink
  • Fridge
  • Microwave
More
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

The Garden Grille – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Recreation

On Site

  • Fitness facilities
  • Bicycle rentals on site
  • Golfing on site

Nearby

  • Ecotours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkelling nearby

Hilton Garden Inn Key West,The Keys Collection’s small print

Also known as

  • Hilton Garden Inn Key West Keys Collection Hotel
  • Hilton Garden Inn Key West Keys Collection
  • Hilton Garden Inn Keys Collection
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  • Lexington Hotel Key West
  • Hilton Garden Inn Key West / The Keys Collection
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  • Hilton Garden Keys Collection
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  • Hilton Garden Inn Keys Collection Hotel
  • Hilton Garden Inn Key West,The Keys Collection Key West
  • Hilton Garden Inn Key West,The Keys Collection Hotel Key West
  • Hilton Garden Inn Key West Keys Collection
  • Hilton Garden Inn Keys Collection
  • Hilton Garden Inn Key West / The Keys Collection
  • Hilton Garden Inn Key West The Keys Collection
  • Hilton Garden Inn Key West,The Keys Collection Hotel
  • Hilton Garden Inn Key West,The Keys Collection Key West
  • Hilton Garden Inn Key West,The Keys Collection Hotel Key West

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests must contact this property in advance to reserve on-site parking. Guests can rest easy knowing that there's carbon monoxide detector and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

The property affirms that it follows sanitisation practices of CleanStay (Hilton) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Resort fee: USD 25.00 per accommodation, per night

Resort fee inclusions:

  • Airport shuttle

Optional extras

Uncovered self-parking costs USD 14.95 per day with in/out privileges

RV/bus/truck parking is available for an extra charge.

Breakfast is offered for an extra charge of USD 13.95 for adults and USD 13.95 for children (approximately)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hilton Garden Inn Key West,The Keys Collection

  • Does Hilton Garden Inn Key West,The Keys Collection offer free cancellation for a full refund?
    Yes, Hilton Garden Inn Key West,The Keys Collection does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hilton Garden Inn Key West,The Keys Collection?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hilton Garden Inn Key West,The Keys Collection?
    Yes. Self-parking costs USD 14.95 per day. Motorhome/coach/lorry parking and electric car charging are available.
  • Is there a pool at Hilton Garden Inn Key West,The Keys Collection?
    Yes, there's an outdoor pool.
  • Are pets allowed at Hilton Garden Inn Key West,The Keys Collection?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Hilton Garden Inn Key West,The Keys Collection?
    You can check in from 4 PM to midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Are there restaurants at or near Hilton Garden Inn Key West,The Keys Collection?
    Yes, The Garden Grille offers American cuisine. Nearby restaurants include Jimmy's Ocean Blue Tiki Bar (3-min walk), Hurricane Hole (10-min walk) and Thai Life (2.4 mi).
  • What is there to do near Hilton Garden Inn Key West,The Keys Collection?
    Recommended spots to visit include Key West Golf Club (1.1 mi) and Key West Art and Historical Society (1.7 mi), along with Smathers Beach (2.3 mi) and Mallory Square (4.1 mi).

Recent reviews

Very good 8.2 From 1,078 reviews

Very good 8.0
Great hotel, friendly staff - on the whole.
Great hotel, great location, clean and comfortable with a lovely pool and Brett at the poolbar was fantastic. Check in was smooth and Jodi was great. Megan on the hotel bar was on a scam, she added an automatic 20% service charge (advertised for large parties or room service) when we used the bar. When I queried this with her she said "it is automatically added as gratuity and I cannot remove it". I asked surely I should decide what gratuity I would leave, again she tried to tell me this is to help with low paid staff and there was nothing she could do. I was not going to get anywhere so left the issue until check out and raised it then, the service charge was promptly removed. If Meghan is doing this to all international guests, of which most were, this is inexcusable for such a large chain as Hilton.
Rob, gb2 night family trip
Exceptional 10.0
Very good to stay in the hotel.
Martha, gb2 night family trip
Exceptional 10.0
Great place to stay for a better price than Duval
Pool,rooms and reception lovely. Every memeber of staff we spoke to you couldn’t fault. Can walk to a few restaurants, Shuttle to Mallory square good, $21.60 per room (so up to 4 ppl) per day, it gets busy tho so be prepared to stand up, really frequent as well.
Nicole, gb3 night trip with friends
Exceptional 10.0
Good value at Key West
Very clean and modern hotel. Slightly noisy due to the motel design and proximity to main road
Peter, gb3 night romance trip
Very good 8.0
It might be time to update, was clean but outdated!
Dawn, us4 night trip
Poor 2.0
Room Not Sanitized as advertised
You advertise yours rooms as being sanitized for each guest. When I climbed in the bed I noticed my bedside table had a wet glass ring on it. The maids obviously did not wipe down all surfaces in each room. So all night I worried that maybe they hadn't actually cleaned the remote control, the toilet handle and all other surfaces. Will never go back to this hotel.
us1 night family trip
Exceptional 10.0
Excellent
Staff are amazing & was able to accommodate our requests. They provided excellent customer service. Angela & Joseph are very nice.
MACRISTINA, us3 night business trip
Poor 2.0
It doesn't get any worse
My husband and I take anniversary trips every year and this experience was the worse. We arrived at Hilton Inn key West and was told that our booking was canceled. The very unhelpful and rude front desk representative told us that the booking agent overbooked the hotel and we were sent to the adjacent property, Fairfield Inn. The front desk representative at Fairfield Inn was more helpful but the property was disgusting. The carpet and sofa were dirty and the smell was horrible. We did not put down our items because it was just unsanitary. Most disappointing, we were on the phone with hotels.com for almost 2hrs to get a refund. Luckily we stayed at Barbary House and it was amazing 👏.
Afrika, us2 night trip
Fair 4.0
Non sanitized....
Dirty floor in bathroom. Multiple hairs in shower. Noisy neighbors from 3 a.m. to 7 a.m.
George, us1 night trip
Poor 2.0
the room was too small and doesnt clean at all ... service was bad
jocelyn, us2 night trip

Hilton Garden Inn Key West,The Keys Collection

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