We had 2 apartments. Both need better cleaning. The toilets were dirty and the hand soap was empty. The kitchen ware was also varying levels of clean e.g. dirty tray in the oven. There’s also just a few simple things that are missing. For instance, there were no dishwashing tablets, there are no tea towels or oven gloves & the oven is set very high up. Its an impractical design. I Was forced to use bathroom towels as there was no way to get hot food out. There no toaster. There was one coffee pod in one apartments, and tons of stuff in the other. In one apartment it was difficult to locate the plates and they were too high to reach - it just didn’t make sense. It’s a nice, cleanish apartment - BUT, it feels like all the effort has been put into the smart aspects and the actual experience of using the room hasn’t been considered. Having the heating on the tablet was in fact far more complicated than necessary. Despite adjusting, one apartment was well over heated for our stay. Also, using smart phones on the app works, but it would be nice to receive acknowledgement before hand so you know your email has been received. Also worth considering what would happen if someone’s phone had been stolen, lost ran out of battery.
Overall, it’s a fine stay, with some simple basics missing or unconsidered. Fine if you don’t need the kitchen. I would highly recommend the owners reevaluate the cleaners and actually experience the space as intended so you know what it’s like for guests.