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Holiday Inn Cairo Maadi, an IHG Hotel

5.0 star property
Luxury hotel in Maadi with 2 restaurants and 2 bars/lounges

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Cairo Maadi, an IHG Hotel

Outdoor pool, open 9:00 AM to 6:00 PM, pool umbrellas
Café
Exterior
Property amenity
Minibar, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10

Very good

Popular amenities

  • Casino
  • Bar
  • Pool
  • Connecting rooms available
  • Air conditioning
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Casino
  • 2 restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Health club
  • Valet parking
  • Pool bar
  • 24-hour room service
  • Business centre
  • 9 meeting rooms
  • 24-hour front desk
Feel at home
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
  • Premium TV channels
  • Daily housekeeping
The price is £130
includes taxes & fees
5 Jan - 6 Jan 2025

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Standard Room, 2 Single Beds, Smoking, View (Nile View)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds, Smoking, View (Nile View)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Sofa bed - single
Blackout curtains
Rainfall showerhead
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Smoking (Nile View, High Floor)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds, Smoking (Nile View, High Floor)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Rainfall showerhead
Separate bath and shower
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Smoking, City View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds, Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Sofa bed - single
Blackout curtains
Rainfall showerhead
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Smoking, City View (High Floor)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds, Smoking, City View (High Floor)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Rainfall showerhead
Separate bath and shower
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 King Bed, Non Smoking, View (Nile View)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, View (Nile View)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Sofa bed - twin
Blackout curtains
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Smoking, View (Nile View)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Smoking, View (Nile View)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Sofa bed - twin
Blackout curtains
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, View (Nile View)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, View (Nile View)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Sofa bed - single
Blackout curtains
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking, City View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Sofa bed - single
Blackout curtains
Rainfall showerhead
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Non Smoking, View (Nile View)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds, Non Smoking, View (Nile View)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Sofa bed - single
Blackout curtains
Rainfall showerhead
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Nile View)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking (Nile View)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Sofa bed - single
Blackout curtains
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Smoking (Nile View)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Smoking (Nile View)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Sofa bed - single
Blackout curtains
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Smoking, City View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Sofa bed - single
Blackout curtains
Rainfall showerhead
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking, View (Nile View)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds, Non Smoking, View (Nile View)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Sofa bed - single
Blackout curtains
Rainfall showerhead
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Non Smoking, City View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Sofa bed - single
Blackout curtains
Rainfall showerhead
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room (Upgraded)

Minibar, in-room safe, desk, laptop workspace

Standard Room (Upgraded)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
Pillow menu
Sofa bed - twin
Blackout curtains
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
Pillow menu
Sofa bed - twin
Blackout curtains
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, View (Nile View)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking, View (Nile View)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
Pillow menu
Sofa bed - single
Blackout curtains
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Smoking, View (Nile View)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Smoking, View (Nile View)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
Pillow menu
Sofa bed - single
Blackout curtains
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, City View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Sofa bed - single
Blackout curtains
Rainfall showerhead
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Smoking, View (Nile View)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Smoking, View (Nile View)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Sofa bed - single
Blackout curtains
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking, City View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Sofa bed - single
Blackout curtains
Rainfall showerhead
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, City View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Sofa bed - single
Blackout curtains
Rainfall showerhead
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

View from room

Hilton Cairo Heliopolis

Pool
Spa
Parking available
Free WiFi
8.4 out of 10, Very good, (486)
The price is £138
includes taxes & fees
19 Dec - 20 Dec
Hilton Cairo Heliopolis
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About the area

Map
Cornish El Nil, Maadi, Cairo, 11431

What's nearby

  • Tahrir Square - 10 min drive - 10.1 km
  • Egyptian Museum - 11 min drive - 11.2 km
  • Saladin Citadel - 13 min drive - 12.8 km
  • Giza Pyramid Complex - 16 min drive - 16.8 km
  • Great Sphinx of Giza - 16 min drive - 16.9 km

Getting around

  • Cairo (CAI-Cairo Intl.) - 43 min drive
  • Giza (SPX-Sphinx Intl.) - 55 min drive
  • Cairo Rames Station - 31 min drive

Restaurants

  • ‪دجاج كنتاكى - ‬4 min walk
  • ‪أكل بيتي - ‬9 min walk
  • ‪الفشاوي - ‬11 min walk
  • ‪الحريف - ‬6 min walk
  • ‪عربية فول المعلم محمود - ‬4 min walk

About this property

Holiday Inn Cairo Maadi, an IHG Hotel

Holiday Inn Cairo Maadi, an IHG Hotel features a casino and puts you within a 15-minute drive of Tahrir Square and Egyptian Museum. After visiting the health club for a workout, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at one of the 2 bars/lounges. Other features of this luxurious hotel include an outdoor pool, a poolside bar and a snack bar/deli. Fellow travellers say great things about the helpful staff.

Languages

Arabic, English, French

At a glance

DONE

Hotel size

    • 171 rooms
    • Arranged over 11 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 4:30 AM
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Secured covered on-site valet parking (USD 10 per night; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • Off-site parking within 49 ft (USD 4 per night)
    • Street parking available
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Lifeguard on-site

Working away

  • Business centre
  • 9 meeting rooms
  • Computer station
  • Conference space (6458 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1989
  • ATM/banking
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
  • Health club
  • An outdoor pool
  • Casino
  • 4 casino gaming tables
  • 3 casino slot machines
  • 2 casino VIP rooms
  • Banquet hall
  • Beaux Arts architecture

Accessibility

  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible dressing table height (centimetres): 60
  • Lift
  • Lift door width (centimetres): 200
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 110
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 99
  • Front entrance ramp
  • Wheelchairs available on site
  • Lowered plug sockets in bathroom
  • Lowered locks/deadbolt
  • Low-height worktop and sink
  • Lowered worktop and sink height (centimetres): 51
  • Low-height desk
  • Low desk height (centimetres): 89
  • Low-height bed
  • Low bed height (centimetres): 51
  • Accessible bath
  • Visual fire alarm
  • Doorbell and phone notifications
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (centimetres): 120
  • Well-lit path to entrance
  • Step-free path to entrance
  • Hospital bed available
  • Pool access ramp on site

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Rainfall shower heads
  • Bidet
  • Hairdryer
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Fridge
  • Paper towels

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Restaurant dining guide
  • Cleaning supplies

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Towels fee: USD 0 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 16 to 20 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between 6:00 AM and 11:30 AM can be arranged for an extra charge

Children & extra beds

  • Rollaway beds are available for USD 15.0 per day

Parking

  • Covered valet parking costs USD 10 per night with in/out privileges
  • Parking is available nearby and costs USD 4 per night (49 ft away)

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 6:00 PM

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Maadi Sofitel
Sofitel Cairo Maadi Towers
Sofitel Maadi
Sofitel Maadi Hotel
Sofitel Maadi Hotel Cairo Towers
Holiday Inn Cairo Maadi Hotel
Holiday Inn Maadi Hotel
Holiday Inn Cairo Maadi
Holiday Inn Maadi
Sofitel Cairo Maadi Towers Hotel Cairo
Sofitel Cairo Maadi Hotel
Holiday Inn Cairo Maadi
Holiday Cairo Maadi, An Ihg
Holiday Inn Cairo Maadi, an IHG Hotel Hotel
Holiday Inn Cairo Maadi, an IHG Hotel Cairo
Holiday Inn Cairo Maadi, an IHG Hotel Hotel Cairo

Frequently asked questions

Does Holiday Inn Cairo Maadi, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Cairo Maadi, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Cairo Maadi, an IHG Hotel?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 6:00 PM.
Are pets allowed at Holiday Inn Cairo Maadi, an IHG Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Holiday Inn Cairo Maadi, an IHG Hotel?
Yes. Valet parking costs USD 10 per night.
What are the check-in and check-out times at Holiday Inn Cairo Maadi, an IHG Hotel?
Check-in start time: 3 PM; check-in end time: 4:30 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Holiday Inn Cairo Maadi, an IHG Hotel?
Yes, the 2583 square-foot casino features 3 slot machines and 4 gaming tables.
What is there to do at Holiday Inn Cairo Maadi, an IHG Hotel and nearby?
Holiday Inn Cairo Maadi, an IHG Hotel has 2 bars and a casino, as well as an outdoor pool and a health club.
Are there restaurants at or near Holiday Inn Cairo Maadi, an IHG Hotel?
Yes, there are 2 on-site restaurants.
What's the area around Holiday Inn Cairo Maadi, an IHG Hotel like?
Holiday Inn Cairo Maadi, an IHG Hotel is in Maadi, a short 2-minute walk from Nile.

Holiday Inn Cairo Maadi, an IHG Hotel Reviews

Reviews

8.2

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

luxury on the nile
great property overlooking the nile. warm pool, fantastic breakfast.
John B, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

abdullah, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent
ismail, 4-night trip with friends
Verified Expedia guest review

4/10 Fair

Staff are not that well trained to help guests
khalid, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Very nice hotel with Nike view. Good internet speeds for work.
James, 1-night trip
Verified Expedia guest review

8/10 Very good

It was a good stay with amazing view of the Nile river.
Ramy, 4-night business trip
Verified Hotels.com guest review

6/10 Good

The housekeeping staff are doing a lot of discussions in the corridors at the early morning. The room was not well cleaned.
7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Tijjani, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Abdelrahim Elkenawy Awadalla, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Relaxing and comfortable
Such a comfortable place to land while I was in Cairo. Loved the pool with a Nile view. You could even see pyramids in the distance when the air was clear! Maadi is a tourist area and I felt very safe.
Nicole, 10-night business trip
Verified Hotels.com guest review

10/10 Exceptional

ALEXANDER, 1-night trip
Verified Expedia guest review

6/10 Good

I booked two nights here, prior to my tour that was beginning at this hotel the next day, the first night I found someone’s hair in the bed, the air conditioner was broken, lipstick on the bathroom bench, i asked to be moved which they did, once my tour started, i checked out, but they would not allow me to utilise the room i had paid for with my tour, the reception staff were pretty dismissive, wait staff were ok, this hotel is tired & dirty, would not stay here again.
JULIA, 2-night trip with friends
Verified Lastminute guest review

10/10 Exceptional

Comfortable and convenient
Fantastic hotel in Maadi area. The Nile view was stunning and on clear days I could see the pyramids. The staff were amazing in all departments from housekeeping to dining to reception.
Tamryn, 11-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Mike, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Staff is nice.
Zeinab, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great location and friendly staff
Nabil, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great view, good location in Maadi.
Mark, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Kyungsik, 1-night trip
Verified Expedia guest review

6/10 Good

This hotel doesn't meet the usual Holiday Inn standards. I've stayed in many IHG hotels, but this one falls short. The breakfast options are somewhat limited and acceptable, but it's fair to say it's not a delightful experience.
Verified Expedia guest review

4/10 Fair

Elise, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The staff were kind and very helpful! The hotel was one of the nicest Holiday Inns I have seen. We will book again.
Alicia, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

The right location for a very nice hotel with super extra friendly staff.
Rudy, 2-night trip
Verified Expedia guest review

6/10 Good

Throom furniture is getting old, minibar was completely empty. air conditioner was very noisy. the room eas very humid when I arrived.
Fahad, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Melissa, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The people ver friendly and good service
Luz, 6-night romance trip
Verified Expedia guest review