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Shangri-La Yuanqu, Suzhou

5.0 star property
Luxury hotel with full-service spa, connected to a shopping centre, near Jinji Lake

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shangri-La Yuanqu, Suzhou

Indoor pool, outdoor pool
Exterior
1 bedroom, down duvets, minibar, in-room safe
Lobby lounge
Reception

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Connecting rooms available
    Connecting rooms available
  • Non-smoking
    Non-smoking
  • Free parking
    Free parking
  • Spa
    Spa
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour health club
  • Sauna
  • 24-hour room service
  • Massage/treatment rooms
  • Business centre
  • 24-hour front desk
Feel at home
  • Children stay free
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
  • Daily housekeeping
The price is £81
includes taxes & fees
3 Dec - 4 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe King Room

1 bedroom, down duvets, minibar, in-room safe

Deluxe King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Blackout curtains
Down duvet
Separate bath and shower
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

1 bedroom, down duvets, minibar, in-room safe

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Blackout curtains
Down duvet
Separate bath and shower
  • 48 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier King Room

1 bedroom, down duvets, minibar, in-room safe

Premier King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Blackout curtains
Down duvet
Separate bath and shower
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Twin Room

1 bedroom, down duvets, minibar, in-room safe

Premier Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Blackout curtains
Down duvet
Separate bath and shower
  • 48 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Horizon Deluxe King Room

1 bedroom, down duvets, minibar, in-room safe

Horizon Deluxe King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Blackout curtains
Down duvet
Separate bath and shower
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Deluxe Twin Room

1 bedroom, down duvets, minibar, in-room safe

Horizon Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Blackout curtains
Down duvet
Separate bath and shower
  • 48 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite King Room

Executive Suite King Room | 1 bedroom, down duvets, minibar, in-room safe

Executive Suite King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Down duvet
Separate bedroom
Blackout curtains
Separate bath and shower
  • 96 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

In-room safe, desk, blackout curtains, soundproofing
Shangri-La Suzhou
Pool
Spa
Airport transfer
Free parking
9.0 out of 10, Wonderful, (162)
The price is £70
includes taxes & fees
24 Nov - 25 Nov
Shangri-La Suzhou
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About the area

Map
Tower 2, GCL Plaza, 99 Si’an Street, Suzhou Industrial Park, Suzhou, Jiangsu, 215028

What's nearby

  • Jinji Lake - 11 min walk - 1.0 km
  • Yuanrong Times Square - 17 min walk - 1.4 km
  • Suzhou International Expo Center - 2 min drive - 1.8 km
  • Suzhou Culture and Arts Center - 3 min drive - 3.0 km
  • Humble Administrator's Garden - 11 min drive - 11.1 km

Getting around

  • Wuxi (WUX-Shuofang) - 52 min drive
  • Hongqiao International Airport (SHA) - 70 min drive
  • Suzhou New District Railway Tram Stop - 21 min drive
  • Suzhou Railway Station - 24 min drive
  • Yixing High-Speed Railway Station - 25 min drive
  • Xinghu Jie Station - 11 min walk
  • Shidaiguangchang Station - 20 min walk
  • Nanshi Jie Station - 24 min walk

Restaurants

  • ‪新梅华四季厨房 - ‬1 min walk
  • ‪建屋国际酒店西餐厅 - ‬1 min walk
  • ‪新梅华.四季厨房 - ‬1 min walk
  • ‪巴蜀传香 - ‬6 min walk
  • ‪吴地人家大酒店 - ‬6 min walk

About this property

Shangri-La Yuanqu, Suzhou

Take in the views from the rooftop terrace when you stay at Shangri-La Yuanqu, Suzhou. You can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps or aromatherapy. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool and a bar/lounge. The property is only a short walk to public transportation: Xinghu Jie Station is 11 minutes away.

Languages

Chinese (Mandarin), English, Japanese

At a glance

Hotel size

  • 303 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Barbecue grills
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

What to do

  • Fitness classes
  • Yoga classes

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • 24-hour health club
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations

Special features

Spa

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy.

Dining

Cafe Hong – On-site café. Reservations are required.
Shang Garden – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
SIP Lounge – On-site lobby lounge. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 158 for adults and CNY 79 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for CNY 350.0 per night
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Shangri-La Hotel Suzhou Yuanqu
Shangri-La Hotel Yuanqu
Shangri-La Suzhou Yuanqu
Shangri-La Yuanqu
Hotel Shangri-La Hotel, Suzhou Yuanqu Suzhou
Suzhou Shangri-La Hotel, Suzhou Yuanqu Hotel
Hotel Shangri-La Hotel, Suzhou Yuanqu
Shangri-La Hotel, Suzhou Yuanqu Suzhou
Shangri Yuanqu, Suzhou Suzhou
Shangri La Hotel Suzhou Yuanqu
Shangri-La Yuanqu, Suzhou Hotel
Shangri-La Yuanqu, Suzhou Suzhou
Shangri-La Yuanqu, Suzhou Hotel Suzhou

Frequently asked questions

Does Shangri-La Yuanqu, Suzhou offer free cancellation for a full refund?
Yes, Shangri-La Yuanqu, Suzhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Shangri-La Yuanqu, Suzhou?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Shangri-La Yuanqu, Suzhou?
Sorry, pets aren't allowed.
Is parking offered on site at Shangri-La Yuanqu, Suzhou?
Yes, there's free self parking.
What are the check-in and check-out times at Shangri-La Yuanqu, Suzhou?
Check-in start time: 2:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Shangri-La Yuanqu, Suzhou and nearby?
On-site recreation at Shangri-La Yuanqu, Suzhou includes fitness classes and yoga. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Shangri-La Yuanqu, Suzhou also has a 24-hour health club and a sauna.
Are there restaurants at or near Shangri-La Yuanqu, Suzhou?
Yes, there are 2 on-site restaurants, featuring Chinese cuisine.
What's the area around Shangri-La Yuanqu, Suzhou like?
Shangri-La Yuanqu, Suzhou is a short 11-minute walk from Jinji Lake and 17 minutes' walk from Yuanrong Times Square.

Shangri-La Yuanqu, Suzhou Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Great experience
I recently stayed at Shangri-La Suzhou Yuanqu, and I must say, it was an outstanding experience from start to finish! I want to take a moment to express my gratitude for the exceptional service provided by your concierge manager, Steven. From arranging pickup from airport to arrival at hotel, Steven went above and beyond to ensure that my stay was nothing short of perfect. His attention to detail and willingness to go the extra mile truly set him apart. Steven's commitment to providing exceptional service is truly commendable. He made my stay memorable and exceeded all expectations.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A great stay
Excellent hotel both in offering, service and location. Can tell the mgmt put in effort in looking over slightest details.
Wei, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Excellent hotel.
Apart from confusion at check in, all is great for this hotel. Well maintained right down to the food catered at the Horizon Lounge. We even get night nutritional double boiled dessert amidst other little touches. So pampered. Well done to the GM and team.
Wei, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Really good location and great facilities!
Victor, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Really good location and new facilities!
Victor, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

We love it
It's amazing brand new hotel.We spent a very nice weekend there.Good service and cozy room.Thanks very much.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A lovely stay in a lovely place!
An excellent stay, despite a few initial issues. The staff were exceptionally accommodating and helpful and the room was truly lovely. The horizon lounge was comfortable though the buffet was aimed toward the Chinese clientele (quite understandably, as we were pretty much the one western family there) - and nice to have drinks available. The gym and pool was high specced and clean. All in all, a lovely stay and we look forward to coming back.
REBEKAH, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very pleased with our stay
Our family had a wonderful stay at Shangrila Suzhou Yuanqu. The hotel is up to the usual high standards of a Shangrila hotel. The location quite far from the tourist sites but we prioritized the quality of the rooms. Fortunately, it did not disappoint. All members of our family were very happy with our stay and we would gladly stay here again or recommend this to friends.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great service, relatively quiet hotel
Everything seemed new, though carpet looks like it needs a steam clean. Had the dinner buffet twice - first night was relatively quiet, second night it was much busier. Service on both nights was excellent, food selection was good. They had the local crab in season, so several dishes around it.
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

8/10 Very good

4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

주변 식당등 쇼핑에도 편리함
seungwon, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Chi Ying, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

yat ming, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Vivian, 2-night trip
Verified Expedia guest review

8/10 Very good

WEI-HAO, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yuk Lin Charlotte, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Jia, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

這是一間表現失常又沒有人性和溫度的香格里拉酒店，從門口接待到工作人員大部份都很冷漠。房間設施很新，但空調溫度是固定的，冬天低溫時沒有暖氣，飯店人員說最高溫度設定上限只到25度，即使你自行設定到28度也沒用，你如果會冷，請你自己想辦法，飯店也沒有電暖器提供。浴室內的浴缸旁邊就是地毯和床，泡個澡地毯都是濕的。飯店的泳池水療部門管理也很差勁，竟然放任沒水準的會員在男賓按摩池的水中使用手機長達數小時，完全束手無策，超誇張的。此外，我是香格里拉酒店的會員，入住前已告知當天是我的生日，但一整天飯店連最基本的說聲生日快樂都沒有，以國際連鎖5星級飯店而言，實在有點扯！
ERIC, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Expedia guest review

10/10 Exceptional

1-night romance trip
Verified Hotels.com guest review