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All properties in Key West, Florida, United States of America
1 room, 2 adults

Pier House Resort & Spa

4-star4 stars
1 Duval St, Key West, FL, 33040, United States of America

4-star beachfront resort with spa, near Ripley's Believe It or Not
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • This was our 2nd trip to Pier House Resort and can’t recommend this place highly enough.…Jul 9, 2019
  • What a total Gem!! 10/10 all round, can’t speak highly enough about the hotel and area,…Feb 13, 2019

Pier House Resort & Spa

from £160
  • Suite (Spa Junior Suite)
  • Room, 1 King Bed, Ocean View
  • Room, 2 Queen Beds, Ocean View
  • Traditional Room, 1 King Bed
  • Traditional Room, 2 Queen Beds
  • Room, 1 King Bed (Lanai)
  • Room, 2 Queen Beds (Lanai)

What’s around Pier House Resort & Spa

Landmarks

  • In Key West Historic District
  • Mallory Square - 3-min walk
  • Key West Shipwreck Museum - 2-min walk
  • Key West Aquarium - 2-min walk
  • Harry S. Truman Little White House - 6-min walk
  • Ernest Hemingway Home and Museum - 16-min walk
  • Fort Zachary Taylor Historic State Park - 29-min walk
  • Ripley's Believe It or Not - 1-min walk

Getting around

  • Key West, FL (EYW-Key West Intl.) 15-min drive

At a glance

Key facts

Hotel size

  • This hotel has 142 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 4:00 PM-11:00 AM
  • Check-out time is 11 AM
  • Express check-in
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 24

Travelling with others

Pets

  • Pets allowed *

  • Food and water bowls available

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 2 restaurants
  • 3 bars/lounges
  • Beach bar
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Personal motorised watercraft on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Waterskiing nearby
  • Windsurfing nearby
Working away
  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2600
  • Conference space size (meters) - 242
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 5
  • Year Built – 1968
  • Lift
  • Garden
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Fridge
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Spa at Pier House. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including thalassotherapy. The spa is equipped with a spa tub.

The spa is open daily.

Dining

Chart Room Bar – Overlooking the ocean, this restaurant specialises in American cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar.

Beach Bar – This beachfront bar specialises in Caribbean cuisine and serves lunch, dinner and light fare. Open daily.

One Duval – This restaurant is located on the beach and specialises in Caribbean cuisine. Guests can enjoy drinks at the bar. Open selected days.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Steam room
  • Personal motorised watercraft on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Waterskiing nearby
  • Windsurfing nearby

Pier House Resort & Spa’s small print

Also known as

  • Pier House Resort Key West
  • Pier Hotel Key West
  • Pier Key West
  • Pier House Key West Florida
  • Pier House Resort & Spa Resort
  • Pier House Resort & Spa Key West
  • Pier House Resort & Spa Resort Key West
  • Pier House Resort & Spa Resort
  • Pier House Resort & Spa Key West
  • Pier House Resort & Spa Resort Key West
  • Pier House Resort
  • Pier House Key West
  • Pier House
  • Pier House Key West Florida
  • Pier Hotel Key West
  • Pier Key West
  • Pier House Hotel Key West
  • Pier House Resort Spa

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast and lunch.

The property affirms that it adheres to the SafeStay (AHLA - USA) sanitisation guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Resort fee: USD 49.45 per accommodation, per night

Resort fee inclusions:

  • Pool access
  • Spa access (may be limited)
  • Beach access
  • Beach towels
  • Fitness centre access
  • Shuttle service
  • Business centre/computer access
  • Internet access (may be limited)
  • Newspaper
  • Phone calls (may be limited)
  • In-room safe
  • In-room coffee
  • Concierge/Valet service
  • Self-parking
  • Parking

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Breakfast costs between USD 3.00 and USD 16.00 per person (approximately)

Pets are allowed for an extra charge of USD 75.00 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Pier House Resort & Spa

  • Does Pier House Resort & Spa offer free cancellation for a full refund?
    Yes, Pier House Resort & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Pier House Resort & Spa?
    Sorry, there's no parking at Pier House Resort & Spa.
  • Is there a pool at Pier House Resort & Spa?
    Yes, there's an outdoor pool.
  • Are pets allowed at Pier House Resort & Spa?
    Yes, pets are welcome. There's a charge of USD 75.00 per pet, per night.
  • What are the check-in and check-out times at Pier House Resort & Spa?
    You can check in from 4:00 PM to 11:00 AM. Check-out time is 11 AM.
  • Are there restaurants at or near Pier House Resort & Spa?
    Yes, there are 2 on-site restaurants. Nearby restaurants include Bagatelle (2-min walk), Roof Top Cafe (2-min walk) and Sloppy Joe's (3-min walk).
  • What is there to do near Pier House Resort & Spa?
    Recommended spots to visit include Ripley's Believe It or Not (1-min walk) and Key West Shipwreck Museum (2-min walk), along with Key West Aquarium (2-min walk) and Mallory Square (3-min walk).

Recent reviews

Superb 9.0 From 812 reviews

Exceptional 10.0
Fantastic
Considering the visit was shortly after IRMA. The resort was outstanding. If it wasn't for the vegetation that was washing up on the beach still you would have never known it had just experienced a cat 5 hurricane. The hotel staff raked the beach every morning to try and clean up as much as possible and where so helpful and friendly. Overall my stay was exceptional and when I come back to the Keys I will be staying here.
nicholas, gb3 night trip
Exceptional 10.0
Family time
I was just disappointed that there was no microwave in the room. Otherwise everything was perfect. Its so nice that it is so close to everything. We had so much fun as a family.
Pearl, us2 night family trip
Exceptional 10.0
I live in lower keys and this is my fave spot
Place is perfection to me.. clean, well run, comfortable.. and keys attitude of anything goes.. hence being able to have my creature with me. If I need to stay the night in town this is my go to.
Yara, us1 night trip
Exceptional 10.0
awesome hotel
us2 night family trip
Exceptional 10.0
Wonderful resort in Key West
A wonderful location with a private beach, attentive staff and great facilities.
us3 night family trip
Exceptional 10.0
Best location
Great service and great location. Hotel was at partial capacity so we felt safe due to Covid. The employees were great and so nice. We had a great stay. Water sports activities through Fury Adventures were around the corner and walking distance which was really convenient. Lee at concierge helped me to reserve a golf cart from a place 1 block away. I didn’t need my car once.
Nicholas, us3 night family trip
Exceptional 10.0
Amazing Resort
We thoroughly enjoyed out stay here. The Resort was outstanding and the staff was phenomenal! Will definitely stay here again!!!
Marty, us2 night trip
Exceptional 10.0
Cool hotel😎
Great hotel great service
rocco, us3 night trip
Exceptional 10.0
LOCATION-LOCATION
LOCATION, LOCATION. EXCELLENT Plant to visit again
Hyeseon, us1 night family trip
Very good 8.0
Property was well maintained and great location. Friendly staff. But because of covid19 the bars on site were closed as well as the one Duval restaurant for dinner.
michael, us2 night family trip

Pier House Resort & Spa

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