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Quality Inn Cromwell - Middletown

Photo gallery for Quality Inn Cromwell - Middletown

Lobby
Desk, laptop workspace, blackout curtains, iron/ironing board
Desk, laptop workspace, blackout curtains, iron/ironing board
Desk, laptop workspace, blackout curtains, iron/ironing board
Desk, laptop workspace, blackout curtains, iron/ironing board

Overview of Quality Inn Cromwell - Middletown

Quality Inn Cromwell - Middletown

2.5 star property
Riverfront Cromwell hotel with health club

6.8/10 Good

698 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
111 Berlin Rd, Cromwell, CT, 06416

Room options

About this area

Getting around

  • Hartford, CT (BDL-Bradley Intl.) - 29 min drive
  • New Haven, CT (HVN-Tweed - New Haven Regional) - 34 min drive
  • Oxford, CT (OXC-Waterbury - Oxford) - 37 min drive
  • Meriden Station - 10 min drive
  • Berlin Station - 11 min drive
  • Wallingford Station - 15 min drive

Restaurants

  • Cromwell Diner - 11 min walk
  • Uncle D's Diner - 3 min drive
  • Red Fox - 4 min drive
  • Josie's Corner LLC - 5 min drive
  • Pine Loft Pizzeria & Cafe - 5 min drive

About this property

Quality Inn Cromwell - Middletown

Located near a train station, Quality Inn Cromwell - Middletown is a great choice for a stay in Cromwell. Guests can grab a bite to eat at the coffee shop/cafe and visit the health club for a workout. A snack bar/deli and a garden are offered, and in-room conveniences include fridges and microwaves. The helpful staff and location get good marks from fellow travellers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Choice)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 77 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 20
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - midnight
  • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 20

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed (1 per room, up to 30 lb per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Off-lead area available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
  • No stag or hen parties

Property amenities

Food and drink

  • Coffee shop
  • Coffee/tea in a common area
  • BBQs
  • Shared microwave
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

What to do

  • Ice skating
  • Fishing
  • Golfing nearby
  • Skiing lessons nearby
  • Snowboarding nearby

Working away

  • 24-hour business centre
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Television in common areas
  • Health club

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
  • Closed-captioned TV
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Premium digital channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Breakage deposit: USD 100.00 per stay

Optional extras

  • Early check-in can be arranged for an extra charge of USD 30.00 (subject to availability)
  • Late check-in between noon and 4:00 PM can be arranged for an extra charge of USD 40.00
  • Late checkout can be arranged for an extra charge of USD 40.00 (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 20.00 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 150.00 per stay
  • Pets are allowed for an extra charge of USD 25.00 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Quality Cromwell
Quality Inn Cromwell
Quality Inn
Quality Cromwell Middletown
Quality Inn Cromwell - Middletown Hotel
Quality Inn Cromwell - Middletown Cromwell
Quality Inn Cromwell - Middletown Hotel Cromwell

Frequently asked questions

Does Quality Inn Cromwell - Middletown offer free cancellation for a full refund?
Yes, Quality Inn Cromwell - Middletown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Quality Inn Cromwell - Middletown?
As of 30 Jan 2023, prices found for a 1-night stay for 2 adults at Quality Inn Cromwell - Middletown on 6 Feb 2023 start from £65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Quality Inn Cromwell - Middletown?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Quality Inn Cromwell - Middletown?
Yes, pets are welcome, with a limit of 1 per room and maximum weight of 30 lb per pet. There's a charge of USD 25.00 per pet, per night, and there's also a deposit of USD 150.00 per stay. Service animals are exempt from fees. Dog exercise areas are available.
Is parking offered on site at Quality Inn Cromwell - Middletown?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Quality Inn Cromwell - Middletown?
You can check in from 2:00 PM - midnight. There's a charge of USD 30.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of USD 40.00 (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Quality Inn Cromwell - Middletown and nearby?
Have fun with on-site winter activities such as ice skating. Additional recreation nearby includes casino gaming. Enjoy amenities such as a health club, a picnic area and a garden.
Are there restaurants at or near Quality Inn Cromwell - Middletown?
Yes. Nearby restaurants include Cromwell Diner (11-min walk), Red Fox (2.1 mi) and Pine Loft Pizzeria & Cafe (3 mi).
Does Quality Inn Cromwell - Middletown have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Quality Inn Cromwell - Middletown like?
Quality Inn Cromwell - Middletown is located on the Cromwell Strip, a short 10-minute walk from Cromwell Commons Shopping Center. Travellers say that this hotel is in a good location.

Reviews

6.8

Good

7.0/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.5/10

Property conditions & facilities

5.9/10

Eco-friendliness

Reviews

10/10 Exceptional

Really Nice Place
Clean room. Front desk folks very friendly adjacent rooms occupied but quiet.
David, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Michaela, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Carlos, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Brian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amy, 1-night trip
Verified Hotels.com guest review

2/10 Poor

I would suggest another hotel if at all possible. The room was not clean and was falling apart- literally. The bathroom was grimy with mold in the shower, dirty corners and drain flies. There was a scent of mildew and dust upon entry. When we went to open the windows to air the place out a bit, we discovered the screens were torn apart- thankfully we were on the third floor. The wallpaper was peeling from the walls, and even one section was missing completely. There was no battery in the fire alarm- alarming! The door had a peep-hole, but you couldn't use it because it was stuffed with tissue. There were two TVs, one mounted to the wall and not working, and a second on the dresser. The one on the dresser worked, but barely. Even the outlets were a problem, several did not function at all. Everything was dusty and clearly had not been cleaned prior to our arrival. I would over look all of the aesthetic problems if the room was clean. It seemed like no one had stayed in the room for some time, due to the smell, dust, and mold- and I understand that, but shouldn't a room be checked before guest arrival? If the price was lower, I wouldn't be so disappointed, but I feel like cleanliness is the base of what I expected and we didn't even get that.
Jennifer, 1-night family trip
Verified Expedia guest review

2/10 Poor

Used needles in the parking lot. The rooms reeked of smoke. Staff solution was to give us a can of “anti-smoke” spray. would not recommend
Jessie, 1-night family trip
Verified Expedia guest review

4/10 Fair

Roman, 1-night trip
Verified Hotels.com guest review

6/10 Good

Clean room but definitely nothing fancy…
We booked a one night stay. So we would not have to drive back and forth to New York for a hockey tournament in Middletown. The room was sadly decorated, but for a one night stay to just sleep it was not that bad. The sheets were and clean, and they only have one bar of soap for both the shower and sink. The hotel is clean but I would rate it a 2-3 star at best.
Wendy, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Had a great stay here
Dawn, 1-night trip
Verified Expedia guest review