2/10 Poor
9 Nov 2024
Would not go again. I'm not sure who screwed up. We booked a king room with accessibility. We got there they offered a second floor room with no elevators. They had no parking close to the room. She just smiled as I was explaining that is not possible. We couldn't get through the parking lot to park. We handed back the key she gave me and left. Some people don't know what accessibility means. Hotel.Com and that hotel needs better communication.
Tracy
Tracy, 1-night trip
Verified Hotels.com guest review