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Hako Hotel Mount Austin

3.0 star property
Hotel convenient to AEON Tebrau City

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hako Hotel Mount Austin

Front of property
Mini Suite | Desk, iron/ironing board, free WiFi, bed sheets
Interior
Mini Suite | Desk, iron/ironing board, free WiFi, bed sheets
Front of property – evening/night

Reviews

7.8 out of 10

Good

Popular amenities

  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Non-smoking
    Non-smoking
  • Free WiFi
    Free WiFi
Main amenities
  • 24-hour front desk
  • Air conditioning
  • Snack bar/deli
Feel at home
  • Private bathroom
  • Lift
  • Snack bar/deli
  • Free toiletries
  • Hairdryer

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Solo Room, No Windows

Solo Room, No Windows | Desk, iron/ironing board, free WiFi, bed sheets

Solo Room, No Windows

Highlights

Air conditioning
Smart TV
Hairdryer
Private bathroom
Free bottled water
Desk
  • Sleeps 1
  • 1 Single Bed

View all photos for Dual Twin, No Windows

Dual Twin, No Windows | Desk, iron/ironing board, free WiFi, bed sheets

Dual Twin, No Windows

Highlights

Air conditioning
Smart TV
Hairdryer
Private bathroom
Free bottled water
Desk
  • Sleeps 2
  • 2 Single Beds

View all photos for Dual Twin, With Window

Dual Twin, With Window | Desk, iron/ironing board, free WiFi, bed sheets

Dual Twin, With Window

Highlights

Air conditioning
Smart TV
Hairdryer
Private bathroom
Free bottled water
Desk
  • Sleeps 2
  • 2 Single Beds

View all photos for Dual King, No Windows

Dual King, No Windows | Desk, iron/ironing board, free WiFi, bed sheets

Dual King, No Windows

Highlights

Air conditioning
Smart TV
Hairdryer
Private bathroom
Free bottled water
Desk
  • Sleeps 2
  • 1 King Bed

View all photos for Mini Suite

Mini Suite | Desk, iron/ironing board, free WiFi, bed sheets

Mini Suite

Highlights

Air conditioning
Smart TV
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
Desk
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Family

Executive Family | Desk, iron/ironing board, free WiFi, bed sheets

Executive Family

Highlights

Air conditioning
Smart TV
Hairdryer
Private bathroom
Free bottled water
Desk
  • Sleeps 2
  • 1 King Bed

View all photos for Executive King

Executive King | Desk, iron/ironing board, free WiFi, bed sheets

Executive King

Highlights

Air conditioning
Smart TV
Hairdryer
Private bathroom
Free bottled water
Desk
  • Sleeps 2
  • 1 King Bed

View all photos for Dual King, With Window

Dual King, With Window | Desk, iron/ironing board, free WiFi, bed sheets

Dual King, With Window

Highlights

Air conditioning
Smart TV
Hairdryer
Private bathroom
Free bottled water
Desk
  • Sleeps 2
  • 1 King Bed

Similar properties

In-room safe, desk, soundproofing, iron/ironing board
Austin Park Hotel
Free parking
Free WiFi
Restaurant
Air conditioning
8.4 out of 10, Very good, (111)
The price is £49
includes taxes & fees
2 Dec - 3 Dec
Austin Park Hotel
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About the area

Map
17-02, 17-03, 17-04, JALAN AUSTIN HEIGHT 8/3, Johor Bahru, Johor, 81100

What's nearby

  • Austin Heights Water & Adventure Park - 2 min walk - 0.2 km
  • Austin Hills Country Club - 19 min walk - 1.7 km
  • AEON Tebrau City - 4 min drive - 3.5 km
  • Hospital Sultan Ismail - 4 min drive - 3.1 km
  • Toppen Shopping Centre - 5 min drive - 3.9 km

Getting around

  • Senai International Airport (JHB) - 36 min drive
  • Singapore (XSP-Seletar) - 48 min drive
  • Changi Airport (SIN) - 61 min drive
  • Kempas Baru Station - 12 min drive
  • JB Sentral - 22 min drive

Restaurants

  • ‪Sushi Zento 膳户 Austin Heights - ‬3 min walk
  • ‪Restoran Hua Mui 華美茶餐室 - ‬1 min walk
  • ‪宽窄巷子 成都串串香Kuanzhai Alley - ‬2 min walk
  • ‪Like Mee Noodle House 贊麵館豬肉粉 - ‬2 min walk
  • ‪和丽轩 Restoran Helixuan - ‬2 min walk

About this property

Hako Hotel Mount Austin

When you stay at Hako Hotel Mount Austin, you'll be within a 15-minute drive of KSL City Mall and Johor Bahru City Square. Also, AEON Tebrau City and Komtar JBCC are within a short drive.

Languages

Chinese (Mandarin), English, Malay

At a glance

Hotel size

  • 45 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Snack bar/deli

Services

  • 24-hour front desk

Accessibility

  • Lift

Room amenities

Be entertained

  • Smart television

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

Fees & policies

Refundable deposits

  • Cash deposit: MYR 50 per stay

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards, debit cards and cash.

Also known as

Hako Hotel Mount Austin Hotel
Hako Hotel Mount Austin Johor Bahru
Hako Hotel Mount Austin Hotel Johor Bahru

Frequently asked questions

Does Hako Hotel Mount Austin offer free cancellation for a full refund?
Yes, Hako Hotel Mount Austin does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hako Hotel Mount Austin?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hako Hotel Mount Austin?
Sorry, there's no on-site parking at Hako Hotel Mount Austin.
What are the check-in and check-out times at Hako Hotel Mount Austin?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon.
What's the area around Hako Hotel Mount Austin like?
Hako Hotel Mount Austin is a short 2-minute walk from Austin Heights Water & Adventure Park and 19 minutes' walk from Austin Hills Country Club.

Hako Hotel Mount Austin Reviews

Reviews

7.8

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Good

Average hotel with basic amenities and in fair condition. Only provide with 2 bottles of mineral water, 2 towels and shower amenities and toothbrush. Any additional towel comes at RM10 and a bottle of water cost RM2. Staff is polite but is firm on the cost of additional amenities. There is a KTV downstairs and the rooms are not very soundproof. However, hotel do provide ear plugs. Room is of decent size but bathroom is poorly maintained. The bathroom floor is slimy and the design of the shower head will cause the toilet bowl and toilet paper to get wet after each shower. Overall, a very basic hotel with minimum required conditions. However, location is great with lots of dining options, massage services and entertainment options.
Boon Yen, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

Second time staying with them but a different room. Aircon is good
Matthias, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Terrible experience
The toilet is leaking water to bedroom , I pay extra for a room with a window but the view is like facing some roof of opp n so close to the Nx building . The music from below is so loud .. till very late nite . Terrible experience
Low, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

The property is good and reasonable but they need to do proper maintenance with their drainage. Shower water flowed slowly and occasionally backflow, as a result, the water flow to the living room. Not exactly what I was expecting from such a nice looking hotel.
Matthias, 1-night romance trip
Verified Expedia guest review

6/10 Good

Single staff working at the front desk. Unable to leave your your luggage if you arrive at the Hotel before 2pm. Only can check in after 2pm, not 130pm or 150pm. Noisy environment, if you are a light sleeper... Lift access to room at any level can be access by anyone without the need for Hotel card access.
SEH LENG HUANG SILONG, 1-night family trip
Verified Expedia guest review

6/10 Good

Noisy
THIAM HOCK, 1-night trip
Verified Expedia guest review

8/10 Very good

There are ants crawling on the table. First encounter with ants in hotel room
1-night family trip
Verified Hotels.com guest review

2/10 Poor

Estee, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

JiaJun, 1-night trip
Verified Expedia guest review

8/10 Very good

lee, 1-night trip
Verified Hotels.com guest review

8/10 Very good

This is a simple hotel in right in Mt Austin. The hotel itself is fairly simple but good value for money. Hotel staff seemed quite absent but for this price I think you can't expect much more.
Johannes, 1-night trip
Verified Expedia guest review

6/10 Good

Unlikely to return again, room in poor condition
Service was subpar - arrived at 1.45pm and requested for check in, receptionist didn't even bother to look for our reservation and straight out told us check in time only 2pm onwards, and when we returned at 2.10pm, the same receptionist then told us she'll look at our reservation first, but cannot guarantee a room as the rooms on third floor are not ready yet. When we finally checked in to our room, the room was dusty, toilet floor was partially wet and lack basic amenities such as fridge, safe, and even hand towels.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Overall it was a comfortable stay.
Jeffrey Bok, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Location is convenient. Staff friendly and hotel is cleanliness is good
Kin, 3-night romance trip
Verified Expedia guest review

8/10 Very good

It’s new hotel, nice design and clean, will stay again
James, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Comfy Stay
Comfy mattress, pillow n comforter. Room was cleaned and well maintained. Highly recommended.
Siew Hoon, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Mako hotel
The experience was amazing, brand new hotel in a good location
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Khor, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The hotel design is great and very comfortable but the club at the back is noisy
1-night trip with friends
Verified Expedia guest review

8/10 Very good

Will be back
Housekeeping did not came in after our 1st night. Location was good but difficult to find parking lot.
2-night trip
Verified Hotels.com guest review

8/10 Very good

guangze, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good location and staff is friendly. They have a 24 hours counter refreshment bar at lobby with coffee tea and biscuits. Toilet can be improved but overall still good. They offered to keep your bags for late checkout
Cass, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Convenient location with many food options. KTV can be a little noisy but overall a decent 1 night stay.
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review