In my opinion, the Andaman is certainly a five star resort, but with a very informal and friendly framing that was appealing to us.
The staff is so friendly and engaging, and makes you feel like you are around friends. Once at the resort, my family experienced no sales or consumption push, just fun people to be around.
Dining wise we specifically enjoyed the vast breakfast buffet covering every desire and the Japanese restaurant. Other things of note are the outstandingly beautiful bay, complete with dolphins, and every person we interacted with.
Outdoors, both the pool and bay felt very clean and nice, and indoors we especially enjoyed the pretty view and the truly family sized bathroom. I also thought the open air design of the lobby was stunning.
For me, I would probably recommend that the resort considers banning smoking immediately around the pool, since the grounds are more than large enough that also smokers can be accommodated, but maybe not right by the kids friendly pool.
We enjoyed every moment at the Andaman and are so happy that we chose to go there.