Booked room was not cleaned when checked in. Looked as if someone was squatting in the room. Night clerk, Chris, was very helpful. Few other rooms available so were downgraded to smaller room. Supposed to get discounted rate, not sure at this time whether that has happened. Bathroom sink in downgraded room was clogged with hair and who knows what else. Day clerk (did not get name) was informed. She said it would be looked at but acted disinterested. Sink still clogged when we returned later that evening. Chris, the night clerk, was informed and the sink was unclogged when we returned from eating out that evening. Very loud disturbances that night by other guests, banging doors, shouting and popping sounds that were not identified. Scary enough that we checked out as soon as we could get ready and packed in the morning. Was told by day clerk that they could not discount the room for the downgrade and we would be mailed something to get a free room at a later date. Will NOT be staying here again, even if we do get free room certificate.
