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Hotel Grand Chancellor Townsville

4.5 star property
Hotel with restaurant, near Queensland Country Bank Stadium

Choose dates to view prices

Photo gallery for Hotel Grand Chancellor Townsville

Lobby lounge
City view from property
Aerial view
In-room safe, desk, laptop workspace, blackout curtains
Bar (on property)
In the heart of the city, Hotel Grand Chancellor Townsville offers a vibrant retreat. Relax on the sun-kissed terrace, take a dip in the outdoor pool or get moving at the 24-hour gym. With free WiFi and Sugar Shaker Restaurant serving up delicious meals throughout the day, guests rave about this hotel's attentive staff.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Connecting rooms available
  • Parking available
  • 24/7 front desk
  • Non-smoking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Self parking
  • 24-hour room service
  • Business centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The current price is £93
includes taxes & fees
23 Mar - 24 Mar

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Twin

In-room safe, desk, laptop workspace, blackout curtains

Standard Twin

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King

In-room safe, desk, laptop workspace, blackout curtains

Standard King

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Private bathroom
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | In-room safe, desk, laptop workspace, blackout curtains

Executive Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Private bathroom
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive King

In-room safe, desk, laptop workspace, blackout curtains

Executive King

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Private bathroom
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Fridge

Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
LCD TV
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Apartment

Dining | Breakfast, lunch and dinner served

One Bedroom Apartment

  • Sleeps 2
  • 1 King Bed

View all photos for Executive King Room

In-room safe, desk, laptop workspace, blackout curtains

Executive King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

In-room safe, desk, laptop workspace, blackout curtains

Executive Suite

  • Sleeps 2
  • 1 King Bed

Standard Twin Room

  • Sleeps 2
  • 2 Double Beds

Standard King Room

  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Grand Hotel and Apartments Townsville

  • Pool
  • Parking available
  • Free WiFi
  • Connecting rooms available
8.8 out of 10, Excellent, (1001)
Grand Hotel and Apartments Townsville
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About the area

Map
334 Flinders Street, Townsville, QLD, 4810

What's nearby

  • Castle Hill - 11 min walk - 1.0 km
  • The Strand Beach - 13 min walk - 1.2 km
  • Magnetic Island Ferry Terminal - 14 min walk - 1.2 km
  • Queensland Country Bank Stadium - 17 min walk - 1.4 km
  • Strand Park - 3 min drive - 1.9 km

Getting around

  • Townsville, QLD (TSV) - 14 min drive
  • Townsville Station - 19 min walk

Restaurants

  • ‪Cowboys Leagues Club - ‬2 min walk
  • ‪Victoria Bridge - ‬2 min walk
  • ‪Wild Rice Laos & Thai Cuisine - ‬3 min walk
  • ‪City Lane & City Arcade - ‬3 min walk
  • ‪The TapHouse Townsville - ‬4 min walk

About this property

Hotel Grand Chancellor Townsville

At Hotel Grand Chancellor Townsville, you'll be a short five-minute drive from Queensland Country Bank Stadium and Magnetic Island Ferry Terminal. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Sugar Shaker Restaurant, which serves breakfast, lunch and dinner. Other features include a bar/lounge and a terrace. Fellow travellers say great things about the helpful staff.

Languages

English, Moldovan, Romanian, Russian, Spanish

At a glance

DONE

Hotel size

    • 200 rooms
    • Arranged over 20 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 5:00 AM
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Mobile payments, including Apple Pay, Android Pay, or Digital Wallet, are not accepted for payment or pre-authorizations. Guests must present a valid, physical debit or credit card at check-in with a matching photo ID.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas (2-device limit)
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (AUD 15.00 per day; includes in/out privileges)
    • Height restrictions apply for on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 6:30 AM–10 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Beach nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services

Facilities

  • Built in 1976
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness centre
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 55-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Sugar Shaker Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Refundable deposits

  • Deposit: AUD 200 per accommodation, per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AUD 29 for adults and AUD 14.50 for children
  • Late checkout can be arranged for an extra charge of AUD 30 (subject to availability)
  • Credit card charges are subject to an extra charge

Children & extra beds

  • Rollaway beds are available for AUD 40.0 per day

Parking

  • Self-parking costs AUD 15.00 per day with in/out privileges
  • Parking height restrictions apply

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards on-site.
This hotel accepts only chip and PIN credit cards for on-site payments.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
WiFi is limited to 250 MB for 2 devices, per day. A surcharge applies for additional usage.

Also known as

Holiday Inn Hotel Townsville
Grand Chancellor Townsville
Townsville Holiday Inn
Holiday Inn Townsville Hotel Townsville
Holiday Inn Townsville Hotel
Holiday Inn Townsville
Grand Chancellor Townsville
Hotel Grand Chancellor Townsville Hotel
Hotel Grand Chancellor Townsville Townsville
Hotel Grand Chancellor Townsville Hotel Townsville

Frequently asked questions

Does Hotel Grand Chancellor Townsville offer free cancellation for a full refund?

Yes, Hotel Grand Chancellor Townsville does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Grand Chancellor Townsville?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Grand Chancellor Townsville?

Yes. Self-parking costs AUD 15.00 per day.

What are the check-in and check-out times at Hotel Grand Chancellor Townsville?

Check-in start time: 3:00 PM; check-in end time: 5:00 AM. Check-out time is 11 AM. Late check-out is available for a charge of AUD 30 (subject to availability). Express check-in and check-out and contactless check-out are available.

What is there to do at Hotel Grand Chancellor Townsville and nearby?

Have fun with activities such as boat tours, hiking and kayaking, and practise your swing at the nearby golf course. Hotel Grand Chancellor Townsville also has a 24-hour fitness centre.

Are there restaurants at or near Hotel Grand Chancellor Townsville?

Yes, there's an on-site restaurant, Sugar Shaker Restaurant.

What's the area around Hotel Grand Chancellor Townsville like?

Hotel Grand Chancellor Townsville is in the heart of Townsville, a short 17-minute walk from Queensland Country Bank Stadium and 14 minutes' walk from Magnetic Island Ferry Terminal.

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Hotel Grand Chancellor Townsville Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Great place to stay
Melissa, 1-night trip

8/10 Very good

Tired rooms but a great central place to stay
Brenton and Michelle, 1-night trip

10/10 Exceptional

Very nice and clean hotel with friendly and efficient staff at reception, bar, restaurant, etc.
Dorothy, 1-night trip

10/10 Exceptional

Staff were friendly and helpful.
caroline, 2-night trip

10/10 Exceptional

The staff were so friendly and helpful. The buffet breakfast was to die for and the room was clean and tidy. Easy access to everything I needed would definitely stay again.
Patricia, 2-night trip

10/10 Exceptional

Centrally located, great staff, Nice large shower and room
Christopher, 1-night trip

8/10 Very good

Easy and convenient for Flinders st & QLD country bank stadium
Nicola, 1-night trip

8/10 Very good

Great service, quality room, awesome view, mouldy tiles in the shower
Leonard, 1-night trip

6/10 Good

Good location.Outdated property. Needs revamp.
Narendra, 1-night trip

8/10 Very good

Limited parking on Saturday night due to markets.
Jay, 1-night trip

8/10 Very good

Hotel is in a great position, supermarket close by, sports club across the road with great meals
Timothy, 1-night trip

10/10 Exceptional

Very happy with my stay at The Grand Chancellor. The only thing that took the shine off was that the rooftop pool was closed for repair.
David, 2-night trip

10/10 Exceptional

We loved our stay! Friendly and efficient staff made our visit enjoyable. We will stay here again.
Deborah, 5-night trip

10/10 Exceptional

Restaurant
Moya, 2-night trip

10/10 Exceptional

Great hotel reception
Great service from reception staff, the only problem is that there’s indigenous people shouting and yelling in front of the river till late at night.
Joanna, 2-night trip

10/10 Exceptional

Recently upgraded central in City friendly staff clean modern room
Gordon, 2-night trip

10/10 Exceptional

Great location! Clean and comfortable room.
Kelly, 1-night trip

10/10 Exceptional

Great location, but the room I had was a bit tired. I did book the cheapest room because I was travelling for work, but I wonder if I paid a bit more if I would have been allocated a much better room. Sunday markets out the front of the hotel, walkable to main strip, super friendly staff.
Virginia, 1-night trip

10/10 Exceptional

The pool was fantastic
Kim, 1-night trip

10/10 Exceptional

Late check in’s were welcomed, 24 hr room service from limited menu, pizza was great
Kacey, 3-night trip

8/10 Very good

AC wasn’t very cold even after dropping the temperature but apart from that lovely stay
Christopher, 1-night trip

10/10 Exceptional

Hotel was conveniently located to the things I needed
Wendy, 4-night trip

8/10 Very good

Good location. Excellent staff.
Michael, 3-night trip

10/10 Exceptional

Clean and comfortable, conveniently located.
Kim, 1-night trip

10/10 Exceptional

Central location in Townsville. Secure including swipe card elevator access and in room safe.
Allan, 1-night trip