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Hugo & Carter's Backpackers & Motel

Hostel in Tauranga

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When visiting Tauranga, Hugo & Carter's Backpackers & Motel is a great choice to consider. You'll have free perks such as WiFi and self-parking.
Very good

Popular amenities

  • Free parking
  • Free Wi-Fi
  • Laundry facilities

Main amenities (9)

  • Daily housekeeping
  • Garden
  • Library
  • Communal living room
  • Microwave in a common area
  • Fridge in a common area
  • Self-serve laundry
  • Limited hour front desk
  • TV in a common area

Feel at home (4)

  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Free self-parking
£46
includes taxes & fees
5 Nov - 6 Nov

Room options

Showing 7 of 7 rooms
A bedroom with a bed, a window, and a view of the outside.
A bedroom with a bed, a radiator, a door leading to a bathroom, and a ceiling light.
A bedroom with a bed, a window, and a view of the outside.
A bedroom with a bed, a radiator, a door leading to a bathroom, and a ceiling light.

Standard Twin Room (2 Single Beds)

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
A bedroom with two single beds, a small bathroom with a mirror and sink, and a wooden floor.
A bedroom with two beds, a bathroom with a mirror and sink, and a hallway leading to another room.
A hotel room with two beds, a sliding glass door to the outside, and a ceiling light.
A bedroom with two single beds, a small bathroom with a mirror and sink, and a wooden floor.

Standard Triple Room (Double with Single Bed)

Very good
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
A room with a bunk bed, a single bed, and a sliding glass door leading to an outdoor area.
A bunk bed room with a mirror and a sink.
A room with a bunk bed, a single bed, and a sliding glass door leading to an outdoor area.
A bunk bed room with a mirror and a sink.

Standard Quadruple Room (Double with Bunk Bed)

Exceptional
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed
A bunk bed with a ladder, a white mattress, and a wooden floor.
A bunk bed room with a window, a door, and a light fixture.
A bunk bed with a ladder, a white mattress, and a wooden floor.
A bunk bed room with a window, a door, and a light fixture.

4 Bed Dorm Room

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
A bunk bed room with a plain white wall and a power outlet.
A bathroom with a white sink, a mirror, and a door leading to another room.
A bunk bed room with a plain white wall and a power outlet.
A bathroom with a white sink, a mirror, and a door leading to another room.

4 Bed Dorm Room with Ensuite

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
A room with bunk beds arranged in two rows, a window with blinds, and a light fixture on the ceiling.
A bunk bed with a mattress and pillows, a window with blinds, and a partial view of a building outside.
A room with bunk beds arranged in two rows, a window with blinds, and a light fixture on the ceiling.
A bunk bed with a mattress and pillows, a window with blinds, and a partial view of a building outside.

8 Bed Dorm Room

Exceptional
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
A room with bunk beds, a bathroom with a sink and mirror, and a window with blinds.
A bedroom with a single bed, a bedside table, a lamp, and a TV mounted on the wall.
A bedroom with a bed, a radiator, a bathroom with a sink and mirror, and a view through an open door.
A modern bedroom with a large bed, bedside tables, a hanging light fixture, and a window with curtains.

Studio

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Single Bunk Beds

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About the area

Map
39 Bell St, Tauranga, Bay Of Plenty, 3110

What's nearby

  • Fernland Spa - 7 min drive - 2.5 km
  • Tauranga Domain - 11 min drive - 6.1 km
  • Mercury Baypark - 18 min drive - 17.8 km
  • Mount Maunganui - 20 min drive - 14.6 km
  • Huria Marae - 22 min drive - 2.9 km

Getting around

  • Tauranga (TRG) - 13 min drive
  • Rotorua (ROT-Rotorua Regional) - 61 min drive

Restaurants

  • ‪88 Chinese Restaurant - ‬5 min drive
  • ‪Quantum Vis Eatery - ‬5 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪The Pizza Gods - ‬5 min drive
  • ‪Talk Of India - ‬6 min drive

About this property

Hugo & Carter's Backpackers & Motel

  • When visiting Tauranga, Hugo & Carter's Backpackers & Motel is a great choice to consider. You'll have free perks such as WiFi and self-parking.

At a glance

Hotel size

    • 16 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 8:00 PM
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10:00 AM
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 5:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • On-site parking is limited

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Shared microwave
  • Shared fridge

Services

  • Front desk (limited hours)
  • Laundry facilities

Facilities

  • Garden
  • Library
  • Television in common areas
  • Communal living room

Room amenities

Home comfort

  • Heating

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • Shared accommodations
  • Mobile key entry

Fees & policies

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Also known as

Hugo & Carter's Backpackers & Motel Tauranga

Frequently asked questions

Does Hugo & Carter's Backpackers & Motel offer free cancellation for a full refund?

Yes, Hugo & Carter's Backpackers & Motel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hugo & Carter's Backpackers & Motel?

Sorry, pets aren't allowed.

Is parking offered on site at Hugo & Carter's Backpackers & Motel?

Yes, there's free self parking. Parking spaces may be limited.

What are the check-in and check-out times at Hugo & Carter's Backpackers & Motel?

Check-in start time: 2:00 PM; check-in end time: 8:00 PM. Check-out time is 10:00 AM. Contactless social distancing and check-out are available.

What is there to do at Hugo & Carter's Backpackers & Motel and nearby?

Hugo & Carter's Backpackers & Motel has a garden.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Hugo & Carter's Backpackers & Motel Reviews

8.0

Very good

8.2

Cleanliness

7.8

Amenities

8.6

Staff & service

7.8

Property conditions & facilities
Verified review

10/10 Exceptional

Well above the average backpackers! Staff were fab. Photos do not do these rooms justice. Beds were comfy, amazing pillows. Had everything we needed.
Verified review

8/10 Very good

Good value. Warm room.
Verified review

8/10 Very good

Clean and tidy room with private bathroom and shower. One double and one single bed. A shared kitchen which had full amenities although I did not use these. A warm fire place in the shared lounge which another nice room guest added in more firewood which the warmth flowed into the dining/kitchen area. If you are looking for a simple, fuss free room for an overnight/long stay, can't go wrong here. Under 10mins drive into the city/beach/Mt Maunganui.
Verified review

6/10 Good

The room was quite old, moldy, and in poor condition. The sink was filthy, the soap dispenser was broken, and the water tap couldn't be properly turned off. The bed linens were old and bit dirty. However, the location and communication were great.
Verified review

10/10 Exceptional

The room was clean and tidy the staff were very nice easy access and lots of parking
Verified review

10/10 Exceptional

Easy no hassle stay, clean & tidy, value for money
Verified review

8/10 Very good

If you just need a bed to sleep in it’s convenient… other visitors were friendly staff were informative
Verified review

10/10 Exceptional

This is without doubt one of the best hostels I have ever stayed in, very clean, great atmosphere and comfortable beds. Josh, the manager is so helpful and very knowledgable about the local area, I did not want to leave!
Verified review

8/10 Very good

Pleasant stay in motel unit. Suited what we needed for over fight stay.
Verified review

10/10 Exceptional

Very clean. Nice staff. Needs air con, only had a fan. They also have a no alcohol policy that is not advertised anywhere.
Verified review

10/10 Exceptional

We stayed in a 3 bedroom room with toilet. It was basic as expected but we still found it very comfortable and very good value. The staff were friendly and welcoming. I would have no problem with staying here again.
Verified review

8/10 Very good

good for what we needed
Verified review

2/10 Poor

Mould on curtains, towels and bathroom. Common area not ideal to eat in, smells rotten. Not safe at night.
Verified review

10/10 Exceptional

Value for the money you pay. I was very happy. Might not be for fussy people though. The number given to confirm late arrival was engaged till the afternoon. Had me worried as I was trying advise I’m late and organise receiving key late.
Verified review

2/10 Poor

Used soap in shower, floor was not vacuumed and lots of dirt and dust / sticky floor. Sink was visibly dirty also.
Verified review

4/10 Fair

Went out of our way to go check in and no one was available at 3pm. Multiple people queueing up to check in with no one in the office to help, even contacted the help number on the door and waited around for 20mins but no reply. Room was super hot with no fan and nearly impossible to sleep. Also had no toilet paper in our private bathroom. Only stayed there one of our 3 nights booked.
Verified review

10/10 Exceptional

Found a massive cockroach in the room. Initially the overwhelming smell of what I thought was cleaning product made me happy to know the room had been cleaned but it didn't dissipate.
Verified review

10/10 Exceptional

좋아요!

숙소는 전반적으로 깨끗하고 수압도 세서 좋습니다! 다만 투숙객들이 시끄러운 경우가 있으나 10시 이후로는 다들 조용하여 지내는데 불편함은 없었습니다. 주차공간이 조금 부족하고 경사가 심해 주차 시 주의가 필요합니다!
Verified review

10/10 Exceptional

I liked that it was close to town the best stuff and it was big my room was great clean just need bigger parking
Verified review

6/10 Good

You get what you pay for and this place is perfectly adequate. There were plenty of minor faults, such as a missing lightbulb, one severely flickering lightbulb, lack of on-site parking for the number of units available. We couldn't figure out how to turn the TV on using the universal remote provided and one of the bunk beds had loose screws that made the ladder pretty wobbly. But given it's the cheapest place in town that's not overly surprising. It is nice and secluded and it's nice to be able to let the kids run on the grass outside.
Verified review

6/10 Good

The mattress was hard so were the pillows, back ache and sore neck for 2 days. Had to ask for extra towels.
Verified review

8/10 Very good

Was a great place to stay for the night. Warm, comfortable and safe. Thank you
Verified review

4/10 Fair

The unit was lovely and clean. We were only given one face cloth for a two person stay over night. The shower took a long time to reach hot and it would not mix with the cold to be able to shower. It was either scolding hot or freezing cold. The ply of the toilet paper was bad that it was hard to rip off to use it just ripped to small pieces when you touched it. The only place to sit in the unit was on the bed (no chairs). We were told it was a motel unit that we were renting for the night so we expected to have a kettle and cups and saucers with tea bags and milk. When I went to the main Kitchen they informed me that none were suppled. We were very disappointed as we paid $86.00 for one nights stay.
Verified review

4/10 Fair

Not very clean, sheets had not been changed
Verified review

8/10 Very good

Location was good and easy to find GPS. Friendly service.