Relax by the fireplace or unwind with sun loungers at the pool. Enjoy convenient amenities like BBQ grills and express check-out for an effortless stay.
Charlotte-Douglas International Airport (CLT) - 39 min drive
Gastonia Station - 23 min drive
Restaurants
Chick-fil-A - 4 min drive
Starbucks - 4 min drive
Waffle House - 2 min drive
McDonald's - 9 min walk
Subway - 5 min drive
About this property
Comfort Inn
When visiting Shelby, Comfort Inn is a great choice to consider. For a workout, you can visit the 24-hour fitness centre, or go for a morning swim at the seasonal outdoor pool. Fellow travellers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
76 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 2:00 AM
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site motorhome/coach/lorry parking
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 6:00 AM–9:30 AM
Coffee/tea in a common area
Barbecue grills
Shared microwave
Water dispenser
Travelling with children
Children stay for free (see details)
Working away
24-hour business centre
Computer station
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 1989
Safe-deposit box at front desk
Picnic area
Fireplace in reception
Television in common areas
24-hour fitness centre
Seasonal outdoor pool
Outdoor furniture
Accessibility
Wheelchair-accessible
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
42-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Pillow menu
Blackout curtains
Alarm clock
Premium bedding
Freshen up
Private bathroom
Deep-soaking bath
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Fridge
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Refundable deposits
Deposit: USD 250 per accommodation, per stay
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 10.00 per day
Pool, spa, & gym (if applicable)
The seasonal pool is open from May to September
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Comfort Inn Hotel Shelby
Comfort Inn Shelby
Comfort Shelby
Comfort Inn Hotel
Comfort Inn Shelby
Comfort Inn Hotel Shelby
Frequently asked questions
Does Comfort Inn offer free cancellation for a full refund?
Yes, Comfort Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Comfort Inn?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Comfort Inn?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Comfort Inn?
Yes, there's free self parking. Free motorhome/bus/lorry parking and electric car charging are available.
What are the check-in and check-out times at Comfort Inn?
Check-in start time: 3 PM; check-in end time: 2:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an on-site casino at Comfort Inn?
No, this hotel doesn't have a casino, but Catawba Two Kings Casino (12-min drive) is nearby.
What is there to do at Comfort Inn and nearby?
Comfort Inn has a seasonal outdoor pool and a 24-hour fitness centre, as well as a picnic area.
Does Comfort Inn have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Comfort Inn Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
23 Jan 2025
No frills, clean, everything worked. Conveniently located. Will stay again. Allergy friendly for me which was a huge plus.
Jackie
Jackie, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
31 Dec 2024
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 Dec 2024
Joshua
Joshua, 1-night trip
Verified Hotels.com guest review
8/10 Very good
12 Dec 2024
Rob
Rob, 1-night trip
Verified Hotels.com guest review
6/10 Good
8 Dec 2024
Elizabeth
Elizabeth, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Dec 2024
Jeremy
Jeremy, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Nov 2024
Alisha
Alisha, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Nov 2024
👍
Rebecca
Rebecca, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
29 Oct 2024
Room was comfortable everything worked great. Bathroom needs some updates though. Pool was unusable!
amanda
amanda, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 Oct 2024
Sherita
Sherita, 1-night trip
Verified Hotels.com guest review
8/10 Very good
28 Oct 2024
Stayed there multiple times over the last year. Staff and Managers were all very helpful. Room 130 needs some repairs and updating of furniture and bathroom sink etc.
Ice maker unreliable and not convenient unless you are located on the west end of the hall . Breakfast buffet is just “ok” . Attendant very helpful !
Steven
Steven, 2-night trip
Verified Expedia guest review
6/10 Good
27 Oct 2024
Old hotel
The room was dingy looking, the woman at the front was very kind and even let me switch rooms.
Sandi
Sandi, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
21 Oct 2024
Clean and quiet. Nice staff. Quick check in.
Ashley
Ashley, 1-night family trip
Verified Expedia guest review
2/10 Poor
20 Oct 2024
Smoking pot in end of hallway one room wasn’t clean so we couldn’t even stay and we had four rooms. Only one man there to check in and he would have had to clean room. Said had to call manager about room with pot in it overflowing to hallway and another ladies room. Very disappointed and had to drive to our grandsons house for all 10 of us to sleep would never stay at comfort inns again.
Carolyn
Carolyn, 1-night trip
Verified Expedia guest review
8/10 Very good
19 Oct 2024
Everything is good, except for the bathroom-need an update, especially the bathtub
Manuel
Manuel, 1-night trip
Verified Expedia guest review
8/10 Very good
19 Oct 2024
Y
gordon
gordon, 1-night trip
Verified Expedia guest review
6/10 Good
16 Oct 2024
Will not stay again
Reception was friendly. However the rooms are in dire need of updating. One of the beds did not have clean sheets. The shower rod was broken so the curtain would not stay closed.
Amy
Amy, 4-night family trip
Verified Hotels.com guest review
8/10 Very good
14 Oct 2024
Katie Beth
Katie Beth, 1-night trip
Verified Expedia guest review
10/10 Exceptional
12 Oct 2024
ANGELA-WITHROW
ANGELA-WITHROW, 2-night trip
Verified Hotels.com guest review
2/10 Poor
12 Oct 2024
Jerry T
Jerry T, 1-night trip
Verified Hotels.com guest review
4/10 Fair
6 Oct 2024
First room I was put in the toilet wasn’t functioning properly. Got put in another room immediately after bringing it up to front desk. Moldy bathroom in the crevices of tub and ceiling of both rooms so I guess they are all like that. Breakfast was ok, you can make your own Belgian waffles that was the highlight. The juices from the machine are watered down and was told there really wasn’t anything that could be done about that.
Overall I felt uneasy, but it was all I could manage to pay for at the time. At night time there are tons of work trucks and men hanging around outside. While they weren’t offensive at all it made me a bit uncomfortable. The remote was dirty but the grand finale was that after 3 nights, in the am of my last day I saw something crawling near my head on the pillow. It was a bed bug! I was absolutely disgusted and grossed out. I noticed blood on my finger so it definitely bit me. I went to the front desk immediately and asked for bags to bag up my belongings. They did provide that and tried to inform me that they were not aware of an infestation issue and that they would shut down the room and have it exterminated. The front office manager Lanisha said they would refund one day of my stay and while I do appreciate the gesture I just don’t feel it’s completely appropriate because now I have this looming fear of bringing these bugs into my home and no access to using these items in the meantime.
JAVONTE
JAVONTE, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
29 Sept 2024
Mark
Mark, 1-night trip
Verified Hotels.com guest review
4/10 Fair
29 Sept 2024
I liked that it was right off the main road and had a waffle maker. The hotel room was yuck. It smelled bad like mildew/moldy mixed with cigarette smoke. There was mold in the bathroom and the wall A/C unit couldn’t be adjusted or turned off. So rundown with wall paper coming off, damages everywhere, needs total revamp.
Alejandra
Alejandra, 1-night romance trip
Verified Expedia guest review
8/10 Very good
26 Sept 2024
Jomesala
Jomesala, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Sept 2024
Excellent! Have some renovation work going on but that is temporary.