In the heart of Bordeaux, Novotel Bordeaux Centre Gare Saint Jean offers an upscale retreat with a daily manager's reception, La Gare des Sens restaurant, and a charming garden. Relax on the tranquil terrace or explore nearby Place de la Victoire and Grosse Cloche while staying connected with in-room WiFi.
Bordeaux (ZFQ-Saint-Jean SNCF Train Station) - 8 min walk
Bordeaux-Benauge Station - 26 min walk
Tauzia Tram Station - 1 min walk
Sainte-Croix Tram Station - 3 min walk
Saint-Jean Tram Station - 7 min walk
Area shuttle (surcharge)
Restaurants
La Taverne du Midi - 5 min walk
Paul - 6 min walk
Le Potager - 7 min walk
La Tupina - 6 min walk
Le Terminus - 5 min walk
About this property
Novotel Bordeaux Centre Gare Saint Jean
When you stay at Novotel Bordeaux Centre Gare Saint Jean, you'll be within a 15-minute walk of St. Michael Basilica and Place de la Victoire. Guests looking for a bite to eat can visit La Gare des Sens, which serves lunch and dinner. Other features include a bar/lounge, a snack bar/deli and a terrace. The property is only a short walk to public transportation: Tauzia Tram Station is steps away and Sainte-Croix Tram Station is 3 minutes.
At a glance
DONE
Hotel size
99 rooms
Arranged over 4 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
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Pets
Pets allowed*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
On-site self-parking (EUR 16.5 per day)
Wheelchair-accessible parking on site
On-site parking is limited
Height restrictions apply for on-site parking
Free off-site parking within 3281 ft
DONE
Off-site
Area shuttle*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Free daily reception
Shared microwave
Shared fridge
Room service (limited hours)
Snack bar/deli
Water dispenser
Travelling with children
Children stay for free (see details)
Working away
Business centre
Meeting rooms
Computer station
Conference space (1076 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Vegan dining options
Vegetarian dining options
Local culture and ecosystem education
Double-glazed windows
Uses some LED lighting
Waste recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Lift
Wheelchair-accessible parking
Step-free path to entrance
Thin carpet in room
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Bath or shower
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Phone
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
Uses some LED lighting
Water-efficient showers only
Special features
Dining
La Gare des Sens – This restaurant serves lunch and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 19 per person
Local area shuttle service is offered for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 8 per pet, per night
Parking
Self-parking costs EUR 16.5 per day
Parking height restrictions apply
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Also known as
Mercure Bordeaux Gare Saint-Jean
Mercure Hotel Bordeaux Gare Saint-Jean
Mercure Bordeaux Gare Saint Jean Hotel Bordeaux
Hotel Mercure Bordeaux Centre Gare Saint Jean
Hotel Mercure Gare Saint Jean
Mercure Bordeaux Centre Gare Saint Jean
Mercure Gare Saint Jean
Novotel Bordeaux Centre Gare Saint Jean Hotel
Hotel Mercure Bordeaux Centre Gare Saint Jean
Novotel Bordeaux Centre Gare Saint Jean Bordeaux
Novotel Bordeaux Centre Gare Saint Jean Hotel Bordeaux
Frequently asked questions
Does Novotel Bordeaux Centre Gare Saint Jean offer free cancellation for a full refund?
Yes, Novotel Bordeaux Centre Gare Saint Jean does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Novotel Bordeaux Centre Gare Saint Jean?
Yes, pets are welcome. There's a charge of EUR 8 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Novotel Bordeaux Centre Gare Saint Jean?
Yes. Self-parking costs EUR 16.5 per day. Parking spaces may be limited.
What are the check-in and check-out times at Novotel Bordeaux Centre Gare Saint Jean?
Check-in start time: 3:00 PM; check-in end time: 5:30 AM. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Novotel Bordeaux Centre Gare Saint Jean?
No, this hotel doesn't have a casino, but Barriere Casino Theatre (11-min drive) is nearby.
What is there to do at Novotel Bordeaux Centre Gare Saint Jean and nearby?
Novotel Bordeaux Centre Gare Saint Jean has a garden.
Are there restaurants at or near Novotel Bordeaux Centre Gare Saint Jean?
Yes, there's an on-site restaurant, La Gare des Sens.
What's the area around Novotel Bordeaux Centre Gare Saint Jean like?
Novotel Bordeaux Centre Gare Saint Jean is located on the boardwalk in Saint Jean Station District, a short 1-minute walk from Tauzia Tram Station and 14 minutes' walk from Rue Sainte-Catherine.
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Reviews
Novotel Bordeaux Centre Gare Saint Jean Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.0
Amenities
8.8
Staff & service
8.6
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently great with a good selection of food and no restrictions. (7 reviews)
From real guest reviews summarized by AI.
Popular mentions
Train station
Service staff
Room
Location
Breakfast
Downtown
Cities
Coffee
Trains
Airport
Reviews
Verified
10/10 Exceptional
1 Jun 2025
The breakfast was amazing
Marianelly
Marianelly, 1-night trip
Verified
10/10 Exceptional
1 May 2025
The staff at the reception and in the restaurant are excellent - very kind, helpful and attentive.
James
James, 1-night trip
Verified
10/10 Exceptional
1 Aug 2024
Clean and comfortable room with staff very accommodating.
Amanda
Amanda, 1-night trip
Verified
10/10 Exceptional
16 Aug 2023
good location
IAN
IAN, 2-night trip
Verified
10/10 Exceptional
25 Sept 2024
The room is spacious, complete amenities and modern
Henricus
Henricus, 1-night trip
Verified
10/10 Exceptional
4 Nov 2023
Great night
Everything is good, there was umbrella provided during the raining season. Buffet breakfast was great too.
Verified traveller
1-night trip
Verified
8/10 Very good
6 Aug 2023
Conviently close to the train station. Room comfortable.
Timothy
Timothy, 1-night trip
Verified
10/10 Exceptional
8 Jan 2024
We had a relaxing and convenient quick stay. There was a train strike so we needed to drive, and parking at the hotel was right there! Staff was friendly and all spoke English. Highly recommended b
Richard
Richard, 1-night trip
Verified
10/10 Exceptional
13 Aug 2024
Loved the City
One night stay on a motorcycling trip.
Convenient, safe parking, air conditioned.
Tram outside to take you into the centre of town.
Dominic
Dominic, 1-night trip
Verified
10/10 Exceptional
1 Nov 2023
Relaxing and enjoyable
Good spot close to transport and the city centre as well as the train station. Helpful reception staff who were able to help me with questions or concerns meant it was an enjoyable experience to stay. Both comfortable and relaxing.
John
John, 2-night trip
Verified
8/10 Very good
13 Aug 2024
A decent budget hotel which suited us as close to the station. 30 minute walk to get to the central area but not a problem if reasonably fit.
Quiet and safe location with no traffic noise of any consequence.
Geoffrey
Geoffrey, 3-night trip
Verified
10/10 Exceptional
27 Apr 2024
Great reception staff
The lady with brown hair and lovely oriental accent at the reception desk made our stay very comfortable. We loved her friendly attitude and readiness to help any time. We also appreciated that our room was ready upon arrival in earlier hours.
Anna
Anna, 1-night trip
Verified
10/10 Exceptional
14 Apr 2024
Very good generally. Restaurant has limited menu. Close to station. Good place via trams to explore Bordeaux. Facilities very good. Would come again.
Michael
Michael, 3-night trip
Verified
8/10 Very good
31 Jul 2024
A nice standard hotel close to Bordeaux centre. Staff are v friendly and rooms clean enough. Basic amenities and clean rooms. Air conditioning didn’t work super well in our room. Breakfast was ok standard. Coffee could have been better.
Valerie
Valerie, 2-night trip
Verified
10/10 Exceptional
23 Aug 2024
Very Satisfied
Lovely attitude of all staff. Check in was effortless. I asked for a late checkout and J was accommodated. Good selection of food and beverages at breakfast. The was no restriction to the amount of food available. Room was very comfortable. We we offered a free upgrade with free mini bar. We had a peaceful night sleep
Sunnil
Sunnil, 1-night trip
Verified
10/10 Exceptional
31 Oct 2023
Well located
This hotel is close to the train station but not enough so that the noise can be a problem. There is a team stop more or less in front which will take you within 10-15 minutes to Place de la Bourse. Being in the older part of town not far from the train station, I felt uneasy at times in the evening. There was no noise in the room, it had a sofa and essentials for morning coffee. I did not try the breakfast because it was too expensive (I felt 18,50€ was a bit much). There aren’t cafés close by so you will have to get some downtown, at the train station or grab croissants and eat in your room. A beautiful city and this location is great to explore from. The entrance is welcoming with lots of space to relax. Check in was good. I would recommend and stay here again.
Verified traveller
3-night trip
Verified
8/10 Very good
15 Sept 2024
The hotel is one tram station or a 7 minutes walk away from the main train station. All major landmarks can be reached by tram or foot. While the rooms look newly renovated at first sight, some parts like the toilets or elevators definetely were not. The towels were of poor quality. Depending on which staff member is sitting at the réception desk, you are either being greeted in a friendly way, or not being looked at at all. The lady who checked us in and out was great, though. Unfortunately, the breakfast did not meet our expectations, as it was not up to date in terms of nutritions and variety.
Verified traveller
2-night trip
Verified
4/10 Fair
2 Jul 2024
Very disappointing for a 4* hotel
Upon seeing the room I was very surprised that this was a 4* hotel. We had booked a room with a king size bed and a sofa bed. Despite confirming that the sofa bed had been made up with clean linen when we checked in, it had not - instead it smelt unaired and obviously slept in. Additionally the waste bin in the room was so dirty they had to take it away when we showed it to staff (but they did not provide a replacement).
The kindest way to describe the decor/fixings is ‘tired’, the room also smelt damp and of stale cigarettes - as did any clothes left in the wardrobe. We also had to get the key card recoded several times as we would return to the room to find it didn’t work.
We went out for dinner one evening and returned about 11.45pm to find the hotel closed and locked. Then spent 10 minutes ringing the buzzer, before having to phone them to request they let us in.
However, I can confirm the buffet breakfast was very good.
Madeleine
Madeleine, 3-night trip
Verified
8/10 Very good
31 May 2026
Well placed for the main station and tram stop close by.
Roy
Roy, 3-night trip
Verified
10/10 Exceptional
3 Aug 2025
Early check in was really helpful, friendly staff and good breakfast. Ideal location for the station
Ninette
Ninette, 1-night trip
Verified
10/10 Exceptional
28 Jul 2022
Very friendly and helpful staff made for an enjoyable stay at this clean and comfortable hotel.
David
David, 3-night trip
Verified
6/10 Good
9 Jun 2025
The plus is to be close to the train station and an overground light train station that connects to an all main areas of Bordeaux.
Marcelo
Marcelo, 1-night trip
Verified
10/10 Exceptional
16 Jun 2023
We loved this hotel. Great proximity to train station and also walkable to old town. We had amazing patio and breakfast was perfect each morning.
Craig
Craig, 4-night trip
Verified
10/10 Exceptional
2 Sept 2022
Very comfortable hotel with helpful staff. Located 5 min walk to the train station and number 1 bus stop to the airport.