4/10 Fair
7 Jan 2025
Very uncomfortable
Very uncomfortable. The pillows were so bad that we asked for others and they only had one available which was just as terrible. When we checked in we were told the room we selected wasn't available so we had to go with a different one. The layout was awful. The next day we requested to change rooms and we did. Much better layout and roomier but the pillows were the same, terrible. I have never stayed at a hotel with such awful pillows. The mattress of the bed kept sliding off of the platform. The entire hotel was damp feeling and stuffy. No paper towels in the lobby bathrooms and the soap dispenser was empty. Overall it was a gross stay. The staff was great, just the accommodations were not.
Verified traveller
4-night business trip
Verified Hotels.com guest review