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All properties in Pleasanton, California, United States of America

Four Points by Sheraton Pleasanton

3-star hotel with outdoor pool, near Tommy T's Comedy House

  • Free WiFi
From
£84

Image gallery

  • Pool
  • Pool
  • Pool
  • Deluxe Room, 1 King Bed, Non Smoking - Bathroom
  • Pool
Pool. Image 1 of 38.
1 / 38Pool
5115 Hopyard Rd, Pleasanton, 94588, CA, United States of America
7.8.Good.
  • Terrible smell of stale cigarette smoke in the room.

    Aug 9, 2019

  • Pleasant. Would return. Good location. Did have problem with internet connection.

    Sep 13, 2021

See all 672 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser

Guests rated location

Quiet
Safe
Easy parking
Convenient
Dining options
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 214 smoke-free guestrooms
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness centre

For families

  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries

What’s around

  • Tommy T's Comedy House - 4-min walk
  • Stoneridge Shopping Center - 36-min walk
  • Pleasanton Golf Center - 3.6 mi / 5.7 km
  • San Francisco Premium Outlets - 3.9 mi / 6.2 km
  • Alameda County Fairgrounds - 4 mi / 6.4 km
  • Shadow Cliffs Regional Recreation Area - 5.1 mi / 8.2 km
The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Deluxe Room, 2 Queen Beds, Non Smoking, Courtyard View
  • Room, 1 King Bed, Non Smoking, Pool View
  • Room, 2 Queen Beds, Non Smoking, Courtyard View
  • Room, 1 King Bed, Non Smoking, Courtyard View

Location

5115 Hopyard Rd, Pleasanton, 94588, CA, United States of America
  • Tommy T's Comedy House - 4-min walk
  • Stoneridge Shopping Center - 36-min walk
  • Pleasanton Golf Center - 3.6 mi / 5.7 km

What’s around

Landmarks

  • Tommy T's Comedy House - 4-min walk
  • Stoneridge Shopping Center - 36-min walk
  • Pleasanton Golf Center - 3.6 mi / 5.7 km
  • San Francisco Premium Outlets - 3.9 mi / 6.2 km
  • Alameda County Fairgrounds - 4 mi / 6.4 km
  • Shadow Cliffs Regional Recreation Area - 5.1 mi / 8.2 km
  • Ruby Hill Winery - 9.8 mi / 15.8 km
  • Course at Wente Vineyards - 13.3 mi / 21.3 km
  • California State University East Bay - 13.8 mi / 22.2 km
  • East Bay Regional Park District - 16.7 mi / 26.8 km

Getting around

  • Oakland, CA (OAK-Oakland Intl.) 22-min drive
  • San Francisco International Airport (SFO) 40-min drive
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) 32-min drive
  • Concord, CA (CCR-Buchanan Field) 27-min drive
  • Pleasanton Station 7-min drive
  • Vasco Station 13-min drive
  • Coliseum Station 21-min drive
  • Dublin/Pleasanton Station 15-min walk

At a glance

Hotel size

  • This hotel has 214 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed (dogs and cats only)*
  • 2 per room (up to 75 lbs)
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered on-site self-parking (USD 5.00 per day)
  • Wheelchair-accessible parking and van parking on site
  • On-site parking includes off-street options

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge

Things to do

  • Outdoor pool
  • Pool sunloungers
  • 24-hour fitness facilities
  • Golfing nearby

Working away

  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2330
  • Conference space size (meters) - 210

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers: 6
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Transfer shower
  • Lever door handles

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer

Be entertained

  • 42-inch LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Connecting/adjoining rooms available

Special features

Dining

Faz – Overlooking the garden, this fine-dining restaurant specialises in Mediterranean cuisine and serves breakfast, brunch, lunch and dinner. Happy hour is offered.

Fees & policies

Optional extras

  • Breakfast costs between USD 18 and USD 25 per person (approximately)
  • Late checkout can be arranged for an extra charge of USD 50.00 (subject to availability)

Children & extra bedsPay at property

  • Rollaway beds are available for USD 10.0 per stay

PetsPay at property

  • Pets are allowed for an extra charge of USD 150.00 per accommodation, per stay
  • Service animals exempt from fees

ParkingPay at property

  • Uncovered self-parking costs USD 5.00 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-in and contactless checkout are available.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have lifts.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted.

Also known as

  • Four Points Sheraton Pleasanton Hotel
  • 4 Points By Sheraton Pleasanton
  • Four Points By Sheraton Pleasanton Hotel Pleasanton
  • Four Points by Sheraton Pleasanton Hotel
  • Four Points by Sheraton Pleasanton Pleasanton
  • Four Points by Sheraton Pleasanton Hotel Pleasanton
  • Four Points Sheraton Pleasanton
  • Pleasanton Four Points
  • 4 Points By Sheraton Pleasanton
  • Four Points Pleasanton
  • Four Points By Sheraton Pleasanton Hotel Pleasanton
  • Four Points by Sheraton Pleasanton Hotel
  • Four Points by Sheraton Pleasanton Pleasanton
  • Four Points by Sheraton Pleasanton Hotel Pleasanton

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Four Points by Sheraton Pleasanton does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self-parking costs USD 5.00 per day.
  • Yes, there's an outdoor pool.
  • Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 34 kg per pet. There's a charge of USD 150.00 per accommodation, per stay. Service animals are exempt from fees.
  • You can check in from 3:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge of USD 50.00 (subject to availability). Express check-out and contactless social distancing and check-out are available.
  • Yes, Faz offers Mediterranean cuisine and garden views. The dining venue(s) will be unavailable from 1 June 2021 to 1 October 2021 (dates subject to change). Nearby restaurants include Eddie Papa's American Hangout (6-min walk), Ume Sushi (6-min walk) and In-N-Out Burger (7-min walk).
  • Four Points by Sheraton Pleasanton has an outdoor pool and a 24-hour fitness centre, as well as a garden.
7.8.Good.
  • 8.0.Very good

    Checking in was OK but the lady that checked us in was not friendly or accommodating. Sort of treated us second class since we reserved through Hotels.com. Once we got through with her the rest of the stay was very good.

    William, 2 night trip with friends, Aug 27, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    What a gem of a place

    Very Clean beautiful well maintained grounds, very quiet and convenient. We went for the pool for my daughter’s 9th birthday and was very impressed. We will definitely come back. Also note that there’s no elevators next time we will request to be on the lower floor

    Angelina, 2 night family trip, Aug 20, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Disappointed

    Requested and got confirmed I would get a late check-out at 1pm. Housekeeper knocked on the door once and walked in at 1030am while I was sleeping.

    Punam, 1 night trip, Aug 16, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    I totally disgusted and disappointed with the hotel it was dirty we stay there two years ago and it was really nice booked it online with hotels.com wasn’t happy with them either about getting refund and canceling the rest of the trip.

    Edward, 3 night family trip, Aug 10, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Horrible service

    I stay at a lot of hotels. Thie was rhe worst experience I've ever head. Customer service at the front desk was horrible.

    Robert, 1 night trip, Aug 9, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Insufficient lighting in all areas of the room and bathroom. Hard to read in bed as bedside lamp to too far away. No refrigerator. No ice machine in building 400.

    Armen, 1 night family trip, Aug 3, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    It started poorly when I was told there would be a $5.00 charge for parking. This was not listed on the booking site. There was so much parking available that the site rented them out to the Mercedes dealer to store cars. The room was large and clean. There was a burned out light over the sink in the bathroom. None of the other lights, floor or bedside were plugged in and neither was the alarm clock, had to move furniture to plug them in. Free in room coffee but there was no coffee, there was creamer, sweetener, two types of tea and a stir stick but no coffee. Oh, the toilet ran all night. This is not worthy of the Marriot name!

    jim, 1 night trip, Jul 29, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    No Fresh Sheets !

    Room service was nearly non-existent. No beds were changed. Had to visit the front desk at 4pm. I was told staff would deliver fresh sheets and towels. They were delivered. We changed the bed sheets and towels ourselves

    John, 2 night family trip, Jul 29, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Four Point Sheridan Failed my expectations.

    The gal at the front desk was helpful. When i realized there were no elevators. I asked for a handicap access room due to my disability. She was very quick to offer and look up a room to accommodate us. I was a little disappointed because after a long day traveling i really wanted to relax in the pool and hot tub. However the pool and hot tub was extremely over crowded and loud. So no pool and or hot tub for us. The room was a bit dated and smelled of smoke. (It was a nonsmoking room.) I did not want to complain because i felt bad for the gal at the front desk. She said it had been a crazy day and with the huge loud crowd at the pool i could only imagine. So i did not want to add to her stress.

    1 night trip, Jul 24, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    So bad and so sad

    I have stayed at this hotel often and had mixed results. I was checked in by Amanda who was extremely rude and condescending. I had questions as to why I was placed in a different building this time and she just became so annoyed and disrespectful. Not sure if I will ever come back….

    Susan, 1 night trip, Jul 12, 2021

    Verified Hotels.com guest review

See all 672 reviews