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Al Bustan Palace, a Ritz-Carlton Hotel

5.0 star property
Muscat beachfront resort with 3 restaurants, spa

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Photo gallery for Al Bustan Palace, a Ritz-Carlton Hotel

Aerial view
1 bedroom, premium bedding, down duvets, Select Comfort beds
Lobby sitting area
Property grounds
Private beach, sun-loungers, beach umbrellas, beach towels
Perched on the shores of Oman, Al Bustan Palace, a Ritz-Carlton Hotel offers an unparalleled beach experience with sun loungers and beachfront dining. Guests can unwind at the spa or enjoy water sports like sailing and kayaking. With multiple pools, tennis courts, and international cuisine options across three restaurants.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Non-smoking
  • Bar
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • 5 outdoor pools
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • 4 outdoor tennis courts
  • Fitness centre
  • Sauna
  • Steam room

Feel at home (6)

  • Free cots/infant beds
  • Supervised childcare (free)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Garden
The current price is £245
includes taxes & fees
4 Jul - 5 Jul

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Deluxe Room, 1 King Bed, Balcony, Garden View

1 bedroom, premium bedding, down duvets, Select Comfort beds

Deluxe Room, 1 King Bed, Balcony, Garden View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Balcony, Mountain View

1 bedroom, premium bedding, down duvets, Select Comfort beds

Executive Suite, 1 King Bed, Balcony, Mountain View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
  • 80 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Balcony, Sea View

1 bedroom, premium bedding, down duvets, Select Comfort beds

Executive Suite, 1 King Bed, Balcony, Sea View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
  • 80 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Sea View

1 bedroom, premium bedding, down duvets, Select Comfort beds

Deluxe Room, 1 King Bed, Balcony, Sea View

8.8 out of 10
Excellent
(5 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ground Floor

1 bedroom, premium bedding, down duvets, Select Comfort beds

Deluxe Room, 1 King Bed, Ground Floor

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

1 bedroom, premium bedding, down duvets, Select Comfort beds

Family Suite, 2 Bedrooms

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Mountain View

1 bedroom, premium bedding, down duvets, Select Comfort beds

Deluxe Room, 1 King Bed, Mountain View

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed

1 bedroom, premium bedding, down duvets, Select Comfort beds

Family Room, 1 King Bed

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Balcony, Sea View

1 bedroom, premium bedding, down duvets, Select Comfort beds

Deluxe Room, 2 Single Beds, Balcony, Sea View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, Ground Floor

1 bedroom, premium bedding, down duvets, Select Comfort beds

Deluxe Room, 2 Single Beds, Ground Floor

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite, 2 Single Beds, Balcony, Sea View

1 bedroom, premium bedding, down duvets, Select Comfort beds

Executive Suite, 2 Single Beds, Balcony, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
  • 80 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed, Balcony, Resort View

Junior Suite, 1 King Bed, Balcony, Resort View | 1 bedroom, premium bedding, down duvets, Select Comfort beds

Junior Suite, 1 King Bed, Balcony, Resort View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 2 Single Beds, Balcony, Mountain View

1 bedroom, premium bedding, down duvets, Select Comfort beds

Executive Suite, 2 Single Beds, Balcony, Mountain View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
  • 80 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, Balcony, Garden View

5 outdoor pools, pool umbrellas, pool loungers

Deluxe Room, 2 Single Beds, Balcony, Garden View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, Mountain View

1 bedroom, premium bedding, down duvets, Select Comfort beds

Deluxe Room, 2 Single Beds, Mountain View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Presidential Suite, 2 Bedrooms, Non Smoking, Sea View (Balcony)

Presidential Suite, 2 Bedrooms, Non Smoking, Sea View (Balcony) | Living room | 55-inch LCD TV with cable channels

Presidential Suite, 2 Bedrooms, Non Smoking, Sea View (Balcony)

Highlights

Balcony
Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 300 sq m
  • Sea view
  • Sleeps 5
  • 2 Double Beds

View all photos for Presidential Suite, 2 Bedrooms, Mountain View

1 bedroom, premium bedding, down duvets, Select Comfort beds

Presidential Suite, 2 Bedrooms, Mountain View

Highlights

Balcony
Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 300 sq m
  • Mountain view
  • Sleeps 5
  • 2 Double Beds

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Exterior

Jumeirah Muscat Bay

  • Pool
  • Spa
  • Free parking
  • Internet access
9.8 out of 10, Exceptional, 143 reviews
The price is £198
includes taxes & fees
9 Jul - 10 Jul
Jumeirah Muscat Bay
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About the area

Map
PO Box 1998, Muscat, 114

What's nearby

  • Marina Bandar Al Rowdha - 4 min drive - 3.4 km
  • Al Alam Palace - 10 min drive - 7.7 km
  • Muttrah Corniche - 11 min drive - 9.3 km
  • Muttrah Souq - 13 min drive - 14.4 km
  • Qantab Beach - 16 min drive - 11.4 km

Getting around

  • Muscat (MCT-Muscat Intl.) - 37 min drive

Restaurants

  • ‪Karak Tea - ‬6 min drive
  • ‪Sultan's Burger - ‬6 min drive
  • ‪Zuka Restaurant & Pool Bar - ‬14 min drive
  • ‪The Atrium Tea Lounge - ‬3 min walk
  • ‪breakfast@Samba - ‬16 min drive

About this property

Al Bustan Palace, a Ritz-Carlton Hotel

Putting you within a 15-minute drive of Muttrah Souq, Al Bustan Palace, a Ritz-Carlton Hotel offers a private beach where you can enjoy beach umbrellas, beachside drinks and sunloungers. 5 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and manicures and pedicures. Al Khiran Terrace, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious resort include 2 bars/lounges, a free kid's club and a poolside bar. Fellow travellers love the helpful staff.

Languages

Arabic, English, French, German, Italian, Russian, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 250 units
    • Arranged over 8 floors

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 11:30 PM
    • Contactless check-in and check-out are available
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property has separate beaches for men and women. The women's beach is under construction and unavailable for use until further notice.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • Free supervised childcare
    • Free children's club

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Wheelchair-accessible parking on site

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Water slide
  • Playground
  • Free supervised childcare/activities

What to do

  • On a private beach
  • Fitness classes
  • Yoga classes
  • Kayaking
  • Canoeing
  • Sailing
  • Snorkelling
  • Windsurfing
  • Shopping
  • Boat tours nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1985
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Picnic area
  • Terrace
  • Fitness centre
  • 5 outdoor pools
  • Full-service spa
  • 4 outdoor tennis courts
  • Sauna
  • Steam room
  • Water slide
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 91
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Lowered plug sockets in bathroom
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Grab bar in bath
  • Bath grab bar (centimetres): 84
  • Transfer shower
  • Lever door handles
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (centimetres): 81
ROOM

Room amenities

Be entertained

  • 55-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Turndown service
  • Premium bedding
  • Selected Comfort mattress
  • Free cot/infant bed
  • Free rollaway/extra bed

What to enjoy

  • Balcony

Freshen up

  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only
  • Mobile key entry
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Al Bustan Palace Spa by The Ritz-Carlton. Services include deep-tissue massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Al Khiran Terrace – This theme restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
China Mood – This theme restaurant specialises in Chinese cuisine and only serves dinner. Reservations are required.
Beach Pavilion Restaurant – This beachfront restaurant specialises in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately OMR 16.27 for adults and OMR 7.5 for children

Renovations and closures

The property will be renovating from 26 June 2025 to 8 August 2025 (completion date subject to change). The following areas are affected:
  • Lobby
During renovations, the resort will make every effort to minimise noise and disturbance.

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Al Bustan
Al Bustan Palace
Al Bustan Palace Ritz-Carlton Hotel Muscat
Al Bustan Palace Ritz-Carlton Muscat
Al Bustan Ritz-Carlton Hotel
Bustan Palace
Al Bustan Palace Ritz-Carlton Hotel
Al Bustan Palace Ritz-Carlton
Al Bustan Palace a Ritz Carlton Hotel
Al Bustan Palace, a Ritz-Carlton Hotel Resort
Al Bustan Palace, a Ritz-Carlton Hotel Muscat
Al Bustan Palace, a Ritz-Carlton Hotel Resort Muscat
HELP_OUTLINE

Frequently asked questions

Does Al Bustan Palace, a Ritz-Carlton Hotel offer free cancellation for a full refund?

Yes, Al Bustan Palace, a Ritz-Carlton Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Al Bustan Palace, a Ritz-Carlton Hotel?

Yes, there are 5 outdoor pools and a children's pool.

Are pets allowed at Al Bustan Palace, a Ritz-Carlton Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Al Bustan Palace, a Ritz-Carlton Hotel?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Al Bustan Palace, a Ritz-Carlton Hotel?

Check-in start time: 2 PM; check-in end time: 11:30 PM. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Al Bustan Palace, a Ritz-Carlton Hotel and nearby?

Have fun with on-site activities such as kayaking, sailing and windsurfing and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. Al Bustan Palace, a Ritz-Carlton Hotel also has 2 bars, a private beach and a water slide, as well as a sauna, a steam room and a picnic area.

Are there restaurants at or near Al Bustan Palace, a Ritz-Carlton Hotel?

Yes, there are 3 on-site restaurants, featuring beachfront dining, international cuisine and ocean views.

Does Al Bustan Palace, a Ritz-Carlton Hotel have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Al Bustan Palace, a Ritz-Carlton Hotel like?

Al Bustan Palace, a Ritz-Carlton Hotel is a short 1-minute walk from Al-Bustan Palace and 9 minutes' walk from Al-Bustan Roundabout.

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Al Bustan Palace, a Ritz-Carlton Hotel Reviews

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Service staff
Beach
Room
View
Food
Breakfast

What guests liked

  • The property features multiple pools, including a women's only pool and a beach area, which were never over crowded and provided a relaxing experience. (8 reviews)
  • The spa and pool amenities were outstanding and provided a very relaxing experience. (3 reviews)
  • Breakfast was great, with a divine buffet and good food options. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Amazing facilities and location with an incredible beach and pool.
Andrew, 3-night trip

10/10 Exceptional

Amazing hotel and amenities - food was exceptional. Pool was fantastic and the suite was unbelievable
1-night trip

10/10 Exceptional

Breakfast was divine, pool amenities & spa outstanding!
Linda, 3-night trip

10/10 Exceptional

Stay cation in Muscat

Wonderful experience all over.very good food. Greek Restaurant excellent. Breakfast and dinner buffet top. Calm and away from the crowd.
1-night trip

10/10 Exceptional

Amazing hotel and brilliant spa. Very relaxing, great food and a wonderful team looking after you!
Sebastian, 9-night trip

10/10 Exceptional

Beatiful place, great stay

Overall a great experience. The grounds of the hotel are amazing, including the garden, the pools and the spa. The beach is ok and the rooms are a bit outdated. The food is amazing and the service fantastic. Great place for families, they even have a "mini Waterpark" for the little ones.
Erik, 3-night trip

10/10 Exceptional

The best experience I have had. Wonderful hotel, staff, management. Overall 10/10
Levent, 4-night trip

10/10 Exceptional

amazing
Michael, 6-night trip

10/10 Exceptional

The best hotel I stayed at in Oman. Attentive staff (thank you for the upgrade!), incredible breakfast buffet, great gym & other amenities. Mountain view from the room terrace was very beautiful. Look forward to coming back for a longer stay.
Lana, 1-night trip

10/10 Exceptional

Breakfast was great and the cleanliness of the property. Friendly staff.
Mohammed, 4-night trip

10/10 Exceptional

Beach pool and everything was excellent. Rooms were very nice too
Anil, 7-night trip

10/10 Exceptional

It is located in a very nice area with access to sea,
Mohammad, 4-night trip

10/10 Exceptional

The property is beautiful and the service is outstanding.
Madina, 2-night trip

10/10 Exceptional

Excellent

Everything was perfect, from check in to check out.
Danilo, 1-night trip

8/10 Very good

The hotel itself is incredible, the lobby is amazing and the amenities are brilliant. We were lucky enough to get upgraded at check in so our room was perfect as we had instant access to the pool. The staff was brilliant as well and it’s a brilliant place to stay if you plan on relaxing at the beach and just swimming. However, there’s nothing around the area in the hotel. You can’t walk anywhere as the hotel is in a secluded place and trying to get a taxi is difficult especially during the evening. If you’re not a fan of the food in the restaurants at the hotel, you’re only option is to order food in.
Jahin, 3-night trip

10/10 Exceptional

Absolutely PERFECT!!
Ellen, 2-night trip

10/10 Exceptional

Very beautiful Hotel. Magnificent place. Great personnel. Very peaceful for a few days of holidays and rest. Thanks ;-)

10/10 Exceptional

Everything is excellent and superb. Pick this place if you want to experience true relaxation!
Luke, 2-night trip

10/10 Exceptional

Al round 5 star Exceptional staff
Mukhtar, 5-night trip

8/10 Very good

Comfortable and naturally beautiful
Rehab, 2-night trip

6/10 Good

Staff were absolutely fantastic; the pictures don't do justice to the opulence of it all
Rebecca, 4-night trip

10/10 Exceptional

Iconic building, beautiful garden, amazing pool & beach. Loveliest staff ever. Smells heavenly! The attention to the details makes all the difference. The sea view room really has a breathtaking view. Breakfast has a huge choice. Room are cleaned several time a day and they provide fresh fruit and a night setting. This was our second time there and it never disappoints. Thank you Ritz!
Stefano, 6-night trip

10/10 Exceptional

Very nice stay in your hotel with a very friendly team and a fantastic garden. A special thank to Nasser ( he is responsible for the beach chairs) and the responsible person for the breakfast and dinner in the Al Khiran restaurant (works there for more than 20 years). They are very courteous.
Martin Lukas, 4-night trip

6/10 Good

Reception staff were helpful. Signage was poor. Service at breakfast was poor. When I asked for service I was told to go to the chef as it would be easier which I thought was rude. Room wasn’t cleaned until the afternoon. Appreciated request for early check in. The steps in the lobby are a hazard. May consider a hand rail to alert guests that there are steps they need to navigate.
reefat, 3-night trip

10/10 Exceptional

Some times there is conferences and officials delegate from different countries and that make a the hotel busy and full of guards .. in the middle of a resort which make it unpleasant
naif Mohammed, 4-night trip