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SureStay Hotel by Best Western Florence

2.5 star property
Florence hotel with 24-hour fitness

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Photo gallery for SureStay Hotel by Best Western Florence

Relax in style with a comfortable seating arrangement, featuring a round coffee table and a large flat-screen TV.
Relax in a stylish lounge area with comfortable seating, abstract art, and a herringbone-patterned floor.
Restful retreat with a neatly made bed, dark wood headboard, and blue accent wall.
Guests can enter through the door with a glass panel, accessing the hotel's modern design and parking area.
Enjoy meals at the dining table with six comfortable chairs, a flat-screen TV, and a desk for work.
In the heart of Northern Kentucky, SureStay Hotel by Best Western Florence offers a warm welcome with continental breakfast and a 24-hour gym. Stay connected with in-room WiFi and appreciate the convenience of laundry facilities, coffee in the lobby, and helpful staff who have earned top marks from previous guests.

Reviews

6.0 out of 10
Good

Popular amenities

  • Pet-friendly
  • Gym
  • Non-smoking
  • Free parking
  • 24/7 front desk
  • Laundry facilities

Main amenities (11)

  • Daily housekeeping
  • 24-hour fitness centre
  • Room service
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front desk safe
  • Vending machine
  • Self-serve laundry

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Microwave
  • Private bathroom
  • Separate bath and shower
  • Daily housekeeping
The current price is £49
includes taxes & fees
15 Jul - 16 Jul

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Separate bedroom
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Separate bedroom
Private bathroom
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Separate bedroom
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Separate bedroom
Private bathroom
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Separate bedroom
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
8075 Steilen Dr, Florence, KY, 41042

What's nearby

  • UC Health Stadium - 3 min walk - 0.3 km
  • Florence Antique Mall - 14 min walk - 1.2 km
  • Florence Mall - 2 min drive - 1.8 km
  • Turfway Crossing - 4 min drive - 5.8 km
  • Creation Museum - 20 min drive - 32.1 km

Getting around

  • Cincinnati-Northern Kentucky Int'l Airport (CVG) - 16 min drive
  • Cincinnati, OH (LUK-Cincinnati Municipal - Lunken Field) - 24 min drive
  • Hamilton, OH (HAO-Butler County Regional) - 47 min drive
  • Cincinnati Union Terminal - 19 min drive

Restaurants

  • ‪Chick-fil-A - ‬18 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪The Food Court at Florence Mall - ‬3 min drive
  • ‪White Castle - ‬4 min walk
  • ‪Olive Garden - ‬3 min drive

About this property

SureStay Hotel by Best Western Florence

Enjoy your visit to Florence with a stay at SureStay Hotel by Best Western Florence. Guests can visit the 24-hour fitness centre for a workout, and freebies such as WiFi and self-parking are added perks. Fellow travellers say great things about the helpful staff.

Languages

English

More about this property

VISIBILITY

At a glance

Hotel size

    • 92 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: 3:30 AM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11 AM
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets allowed (2 total, up to 23 kg per pet)*
    • Service animals welcome
    • Restrictions apply*

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

    • Free on-site self-parking
    • Free on-site motorhome/coach/lorry parking
    • Wheelchair-accessible parking and van parking on site

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Coffee/tea in a common area
  • Room service

Travelling with children

  • Children stay for free (see details)

Working away

  • 24-hour business centre

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • 1 building/tower
  • Built in 1970
  • Safe-deposit box at front desk
  • 24-hour fitness centre

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Step-free path to entrance
  • Thin carpet in room
ROOM

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Free local calls
  • Desk chair

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: USD 100 per accommodation, per stay

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet, per night

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Travelodge Cincinnati Hotel Florence South
Travelodge Florence Cincinnati South
Travelodge Florence Cincinnati South Hotel
Travelodge Cincinnati South Hotel
Travelodge Cincinnati South
Travelodge Wyndham Florence/Cincinnati South Hotel Florence
Travelodge Wyndham Florence/Cincinnati South Hotel
Travelodge Wyndham Florence/Cincinnati South Florence
Travelodge Florence / Cincinnati South
Travelodge Florence Cincinnat
SureStay Hotel Best Western Florence
SureStay Best Western Florence
Hotel SureStay Hotel by Best Western Florence Florence
Florence SureStay Hotel by Best Western Florence Hotel
Hotel SureStay Hotel by Best Western Florence
SureStay Hotel by Best Western Florence Florence
SureStay Hotel Best Western
SureStay Best Western
Travelodge Florence / Cincinnati South
Travelodge by Wyndham Florence/Cincinnati South
Surestay Best Western Florence
Surestay By Florence Florence
SureStay Hotel by Best Western Florence Hotel
SureStay Hotel by Best Western Florence Florence
SureStay Hotel by Best Western Florence Hotel Florence
HELP_OUTLINE

Frequently asked questions

Are pets allowed at SureStay Hotel by Best Western Florence?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 23 kg per pet. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at SureStay Hotel by Best Western Florence?

Yes, there's free self parking. Free motorhome/bus/lorry parking is available.

What are the check-in and check-out times at SureStay Hotel by Best Western Florence?

Check-in start time: 4:00 PM; check-in end time: 3:30 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).

Is there an on-site casino at SureStay Hotel by Best Western Florence?

No, this hotel doesn't have a casino, but Turfway Park Racing & Gaming (6-min drive) and Hard Rock Casino Cincinnati (18-min drive) are both nearby.

What is there to do at SureStay Hotel by Best Western Florence and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Does SureStay Hotel by Best Western Florence have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around SureStay Hotel by Best Western Florence like?

SureStay Hotel by Best Western Florence is a short 17-minute walk from Florence Antique Mall and 19 minutes' walk from UC Health Stadium.

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SureStay Hotel by Best Western Florence Reviews

Reviews

6.0

Good

5.8/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.4/10

Property conditions & facilities

5.2/10

Eco-friendliness

Popular mentions

Room
Breakfast
Service staff
Bed
Bathroom
Elevator
Smoking
Toilet
Shower
Building

Reviews

4/10 Fair

sure stay florence

as soon as you step in the door, all you smell is cigarette smoke. brakfast was mini chocolate donuts and cereal. refrigerator in the room had crusted food on the shelves.
1-night trip

4/10 Fair

Dirty and ghetto

Dead bugs in the bed. The towels had stains on them. The outside looks like a ghetto apartment complex with trash everywhere. There’s just trashy people hanging around.
Mark, 1-night trip

2/10 Poor

Dirty and smelly. Couldnt use tv.
Kristina, 1-night trip

10/10 Exceptional

Rooms were clean only thing was the parking lot was littered with trash, clothese and other junk. Besides the parking lot enjoyed the stay
Kristian, 2-night trip

4/10 Fair

Nope.

Insanely uncomfortable beds, questionable cleaning.
Glynis, 2-night trip

6/10 Good

Good value for the price

It was a good value for the price. The breakfast was better then expected with more options than prepackaged pastrys and granola bars.
Kara, 1-night trip

4/10 Fair

Quick In & Out

This hotel room exhibited unacceptable hygiene conditions. The bedding contained burn damage, and the bathroom fixtures were unsanitary. While the air conditioning and hot water functioned correctly, the overall cleanliness was severely deficient.
1-night trip

4/10 Fair

Keep Looking!

Grounds are run down, grass unkept and completely loaded with dog poop. Door key card/access barely works, corridors filthy stained carpet. Room fair, only had to kill one cockroach, tub that barely drains, feels like taking a bath instead of a shower. The breakfast was a joke with Fruitloops and raisin bran cereal, gallon jugs of milk to pour out of, quacker oatmeal, bread for toast, chocolate hostess donettes. and walmart yogurt! Very noisey with dogs barking and kids yelling. Saw a dude hauled off in handcuffs. Would recommend looking elsewhere!
Jim, 1-night trip

6/10 Good

Out in the hall is noisy. Spotted a few roaches.
Jennifer, 1-night trip

8/10 Very good

Great place for the $$$

Overall, the hotel is in an ideal location for a wedding with family. The room had a lot of damage; bathroom door you could see a hole where someone punched it in. A wall mirror was missing, multiple drill marks around the new mirror in the bathroom so it looks like a prior guest had done a great deal of damage to the room and they tried to fix it as best they could. The bed was awesome along with the refrigerator and microwave - both were essential and fantastic. Staff was very friendly and guests were as well.
James M, 4-night trip

2/10 Poor

Worst hotel stay ever

The hotel was terrible. The carpets was shredding up in the room, the hallways were disgusting, the ceiling was falling down in the room, the ac unit was falling off the wall in the room. The noise and disturbances there were constant. Police were there 3 different times for 3 different disturbances . One during the day, once at midnight and once at 5am. People fighting in the building and the parking lot. I needed to stay in a hotel for a few more days due to a vehicle break down and I changed hotels bc this place was terrible !!
Mark, 3-night trip

8/10 Very good

Good location
Jay, 1-night trip

2/10 Poor

Ms

We had no wash cloths or hand towels, dogs barking all night, carpet in hall dirty, pillows on bed were hard need to be replace Was trying to have a peaceful night it was a nightmare. I will never stay here again
Joyce, 1-night trip

4/10 Fair

Its definitely not a place to take the family even for a night.
James, 1-night trip

2/10 Poor

They city was not bad but the hotel was not clean. Had to kill a critter, blankets had holes and burn marks, stained towels had other people's hair...
Derrick, 2-night trip

4/10 Fair

Smoky

Property is not maintained well. Rooms smell smoky. Minimal breakfast offerings. Disappointing experience.
Thomas, 1-night trip

10/10 Exceptional

Was a good stay and had just what we needed. Loved also having a refrigerator and microwave and breakfast
Linda, 3-night trip

6/10 Good

Room and hall smelled like old smoke
Carol, 1-night trip

4/10 Fair

It was ok, but overall very disappointing. The hotel smelled heavily of cigarette smoke . You couldn’t turn off the water in the shower— it was running a little when I got there and I couldn’t get it off. The hallways were dirty.
Melanie, 2-night trip

8/10 Very good

???
Gina, 3-night trip

2/10 Poor

The room was nasty they left draws in my room, old water bottles that smell was terrible that she had yellow stains on them in the beds were hard this is only somewhere to save if you’re homeless like on the street.
Jayla, 1-night trip

8/10 Very good

barking dog
Daniel, 3-night trip

10/10 Exceptional

Room was nice and clean it was quite the while stay and they actually have breakfast
7-night trip

2/10 Poor

Do not stay here!

I checked in to this hotel yesterday 2/15/25 I stayed a total of 45 minutes before i got the heck out of there. The room was extremely disgusting! Hair on the bed bedpreads and i killed a roach 10 minutes after I checked in. Also, they were working on the water heater, and there was no water. Save yiur time and money and stay at the Holiday Inn. Thats where I ended up staying.
Cisco, 1-night trip

6/10 Good

N/A
Elvin, 1-night trip