In the heart of Northern Kentucky, SureStay Hotel by Best Western Florence offers a warm welcome with continental breakfast and a 24-hour gym. Stay connected with in-room WiFi and appreciate the convenience of laundry facilities, coffee in the lobby, and helpful staff who have earned top marks from previous guests.
Reviews
6.26.2 out of 10
Good
Popular amenities
Pet-friendly
Gym
Non-smoking
Free parking
24/7 front desk
Air conditioning
Main amenities (11)
Daily housekeeping
24-hour fitness centre
Room service
24-hour business centre
Business centre
24-hour front desk
Coffee/tea in a common area
Air conditioning
Front desk safe
Vending machine
Self-serve laundry
For families (6)
Children stay free
Free cots/infant beds
Microwave
Private bathroom
Separate bath and shower
Daily housekeeping
The current price is £58
£58
includes taxes & fees
31 Mar - 1 Apr
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Highlights
Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Separate bath and shower
Private bathroom
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave
Highlights
Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Separate bath and shower
Private bathroom
Sleeps 2
1 King Bed
View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave
Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave
Highlights
Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Separate bath and shower
Private bathroom
Sleeps 4
2 Double Beds
View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
Highlights
Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Separate bath and shower
Private bathroom
23 sq m
City view
Sleeps 4
2 Double Beds
View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
Highlights
Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Separate bath and shower
Private bathroom
22 sq m
Sleeps 2
1 Queen Bed
View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave
Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave
Highlights
Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Separate bath and shower
Private bathroom
22 sq m
Sleeps 4
2 Double Beds
View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave
Turfway Park Racing & Gaming - 6 min drive - 6.4 km
Getting around
Cincinnati-Northern Kentucky Int'l Airport (CVG) - 16 min drive
Cincinnati, OH (LUK-Cincinnati Municipal - Lunken Field) - 24 min drive
Hamilton, OH (HAO-Butler County Regional) - 47 min drive
Cincinnati Union Terminal - 19 min drive
Restaurants
Chick-fil-A - 18 min walk
McDonald's - 13 min walk
The Food Court at Florence Mall - 3 min drive
White Castle - 4 min walk
Olive Garden - 3 min drive
About this property
SureStay Hotel by Best Western Florence
Enjoy your visit to Florence with a stay at SureStay Hotel by Best Western Florence. Guests can visit the 24-hour fitness centre for a workout, and free perks include WiFi, self-parking and continental breakfast daily between 6:00 AM and 9:00 AM. Fellow travellers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
92 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: 3:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is 11 AM
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (2 total, up to 23 kg per pet)*
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
Free on-site self-parking
Free on-site motorhome/coach/lorry parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 6:00 AM–9:00 AM
Coffee/tea in a common area
Room service
Travelling with children
Children stay for free (see details)
Working away
24-hour business centre
Services
24-hour front desk
Laundry facilities
Facilities
1 building/tower
Built in 1970
Safe-deposit box at front desk
24-hour fitness centre
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
5 on-site accessible parking spaces
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible fitness centre
Wheelchair-accessible lounge
Lever door handles
Upper floors accessible by stairs only
Well-lit path to entrance
Step-free path to entrance
Thin carpet in room
Room amenities
Be entertained
LED television
Cable TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Deep-soaking bath
Separate bath and shower
Rainfall shower heads
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Complimentary wireless Internet access (speed of 25+ Mbps)
Free local calls
Desk chair
Food and drink
Fridge
Microwave
More
Daily housekeeping
In-room safe
Fees & policies
Refundable deposits
Deposit: USD 100 per accommodation, per stay
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 25 per pet, per night
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Travelodge Cincinnati Hotel Florence South
Travelodge Florence Cincinnati South
Travelodge Florence Cincinnati South Hotel
Travelodge Cincinnati South Hotel
Travelodge Cincinnati South
Travelodge Wyndham Florence/Cincinnati South Hotel Florence
Travelodge Wyndham Florence/Cincinnati South Hotel
Travelodge Wyndham Florence/Cincinnati South Florence
Travelodge Florence / Cincinnati South
Travelodge Florence Cincinnat
SureStay Hotel Best Western Florence
SureStay Best Western Florence
Hotel SureStay Hotel by Best Western Florence Florence
Florence SureStay Hotel by Best Western Florence Hotel
Hotel SureStay Hotel by Best Western Florence
SureStay Hotel by Best Western Florence Florence
SureStay Hotel Best Western
SureStay Best Western
Travelodge Florence / Cincinnati South
Travelodge by Wyndham Florence/Cincinnati South
Surestay Best Western Florence
Surestay By Florence Florence
SureStay Hotel by Best Western Florence Hotel
SureStay Hotel by Best Western Florence Florence
SureStay Hotel by Best Western Florence Hotel Florence
Frequently asked questions
Are pets allowed at SureStay Hotel by Best Western Florence?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 23 kg per pet. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at SureStay Hotel by Best Western Florence?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at SureStay Hotel by Best Western Florence?
Check-in start time: 4:00 PM; check-in end time: 3:30 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at SureStay Hotel by Best Western Florence?
No, this hotel doesn't have a casino, but Turfway Park Racing & Gaming (6-min drive) and Hard Rock Casino Cincinnati (18-min drive) are both nearby.
What is there to do at SureStay Hotel by Best Western Florence and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Does SureStay Hotel by Best Western Florence have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around SureStay Hotel by Best Western Florence like?
SureStay Hotel by Best Western Florence is a short 17-minute walk from Florence Antique Mall and 19 minutes' walk from UC Health Stadium.
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SureStay Hotel by Best Western Florence Reviews
Reviews
6.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.0/10
Cleanliness
7.2/10
Staff & service
6.0/10
Amenities
5.6/10
Property conditions & facilities
5.4/10
Eco-friendliness
Reviews
8/10 Very good
19 Dec 2024
Good location
Jay
Jay, 1-night trip
2/10 Poor
17 Feb 2025
Do not stay here!
I checked in to this hotel yesterday 2/15/25
I stayed a total of 45 minutes before i got the heck out of there. The room was extremely disgusting! Hair on the bed bedpreads and i killed a roach 10 minutes after I checked in. Also, they were working on the water heater, and there was no water.
Save yiur time and money and stay at the Holiday Inn. Thats where I ended up staying.
Cisco
Cisco, 1-night trip
10/10 Exceptional
27 Oct 2024
Was a good stay and had just what we needed. Loved also having a refrigerator and microwave and breakfast
Linda
Linda, 3-night trip
6/10 Good
25 Oct 2024
The beds were good
Daniel
Daniel, 3-night trip
6/10 Good
6 Oct 2024
The place really isn’t that bad for the price. They are remodeling and I would stay again.
Richele
Richele, 2-night trip
10/10 Exceptional
24 Feb 2024
Great staff and great place to stay
Kayla
Kayla, 2-night trip
2/10 Poor
25 Jan 2025
Just sleep in your car
Just go ahead and sleep in your car.
This is the worst hotel in America
There were roaches in the room. The showerhead was about to fall had very little pressure
The electrical outlets did not work
They put laminate flooring over carpet and you can see the carpet peeking through
I got in my room. There was still trash in the can.
The only reason why I stayed there is because it was not refundable
I cleaned it with bleach, disinfecting spray, and 91% alcohol
The sheet needed to be thrown away
They were thin as the toilet paper
The whole building needs to be shut down
And the fact that it’s $100 a night it’s a disgrace to humanity
Marshelle
Marshelle, 1-night trip
2/10 Poor
4 Sept 2024
Old hotel that needs torn down.
Eric
Eric, 1-night trip
4/10 Fair
10 Sept 2024
Not a place I would stay again.....basically a rebranded old motel/discount hotel
Ian
Ian, 1-night trip
2/10 Poor
10 Nov 2024
Why it has no breakfast while it shows yes?
Roe
Roe, 1-night trip
6/10 Good
5 Oct 2024
Hotel was convenient because is near a major highway, room smelled good, sheets were clean & bed was comfortable. Hallway smelled like cigarettes, shower was backing up, cleaning was poor.
Verified traveller
1-night trip
10/10 Exceptional
13 Nov 2024
ok
Uzodinma
Uzodinma, 5-night trip
2/10 Poor
8 Aug 2024
This was a horrible place to stay
Ryan
Ryan, 4-night trip
2/10 Poor
10 Nov 2024
1.5
It was not like the pictures it was not comfortable I was actually scared to leave my room.
I did not totally enjoy my stay
Kimberly
Kimberly, 2-night trip
10/10 Exceptional
19 Feb 2024
Room was nice and clean it was quite the while stay and they actually have breakfast
Verified traveller
7-night trip
10/10 Exceptional
8 Aug 2024
This property should be rated higher. It was great.
Deborah
Deborah, 1-night trip
10/10 Exceptional
7 Jul 2024
Room a/c was nice and cold. Super nice staff. Great price.
Tyler
Tyler, 3-night trip
8/10 Very good
1 Aug 2024
Music Festival weekend
Bed comfortable, no hot water at the sink. Staff was nice.
Grace
Grace, 2-night trip
10/10 Exceptional
30 Mar 2024
The staff was helpful and wonderful. They made booking the stay easy and efficient.
Kriston
Kriston, 5-night trip
8/10 Very good
20 Mar 2024
Easy access to highways and shopping
Charles
Charles, 3-night trip
2/10 Poor
22 Sept 2024
Pictures do not represent the property. Poor condition, toilet broken and would not even flush, shower curtain falling off the wall, stains on bed. Would not stay ever again!
Jeffrey
Jeffrey, 1-night trip
2/10 Poor
15 Oct 2024
This hotel absolutely reeked of cigarette smoke -had stained sheets- no extra pillows or bedding- and one of our beds was completely unstable. The breakfast room was not set for breakfast at 6-7- or 8am and a guy was sitting in there smoking- ugh!
Rebecca
Rebecca, 1-night trip
10/10 Exceptional
26 Sept 2023
The room is very clean and spacious checking in the staff were very friendly and welcoming. Will be staying here again!.
Penny
Penny, 2-night trip
8/10 Very good
20 May 2024
The only thing I wish they had was a pool
Ivy
Ivy, 2-night trip
2/10 Poor
9 Aug 2024
I have never stayed at a location that was as bad as this one. Dirty doesn't cover it sticky floors horrible carpet rooms stink; the nicest part was the parking lot.