Humanitas Gavazzeni Hospital - 13 min walk - 1.1 km
Papa Giovanni XXIII Hospital - 4 min drive - 3.9 km
Gewiss Stadium - 5 min drive - 4.3 km
Piazza Vecchia - 6 min drive - 4.8 km
University of Bergamo - 7 min drive - 5.9 km
Getting around
Bergamo Orio al Serio Airport (BGY) - 5 min drive
Linate Airport (LIN) - 35 min drive
Albano Sant'Alessandro Station - 9 min drive
Stezzano Station - 10 min drive
Bergamo Station - 17 min walk
Airport drop-off service
Area shuttle
Restaurants
Circolino Basso - 7 min walk
Mexicali - 13 min walk
Fantabosco - 5 min walk
Ristorante Pasta & Basta - 7 min walk
La Kantuta - 8 min walk
About this property
Starhotels Cristallo Palace
Starhotels Cristallo Palace is just 2.9 mi (4.7 km) from the airport and offers drop-off service (available 24 hours). Guests can visit the fitness centre for a workout or grab a bite to eat at Antica Perosa, which serves breakfast, lunch and dinner. Also, this hotel is within a short drive of Leolandia.
Languages
English, Italian, Spanish
At a glance
Hotel size
90 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Express check-out available
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Babysitting*
Pets
Pets allowed*
Service animals welcome
Restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (EUR 14 per day)
Wheelchair-accessible parking on site
Transfers
Airport drop-off on request(available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
Restaurant
Bar/lounge
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Childcare in room (surcharge)
Working away
Business centre
Meeting rooms
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
On-site car hire
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Television in common areas
Fitness centre
Reception hall
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Sleep well
Blackout curtains
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Shower only
Bidet
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
Antica Perosa – This restaurant serves breakfast, lunch and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tourist tax is imposed by the city and collected at the property. The tax is 6% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 4 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: EUR 5.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 12 per person
Airport shuttle service is offered for an extra charge of EUR 35 per vehicle
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for EUR 30.0 per stay
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 25 per pet, per stay
Parking
Self-parking costs EUR 14 per day
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Cristallo Palace
Starhotels Cristallo Palace
Starhotels Cristallo Palace Bergamo
Starhotels Cristallo Palace Hotel
Starhotels Cristallo Palace Hotel Bergamo
Starhotels Cristallo Bergamo
Starhotels Cristallo Palace Hotel
Starhotels Cristallo Palace Bergamo
Starhotels Cristallo Palace Hotel Bergamo
Frequently asked questions
Does Starhotels Cristallo Palace offer free cancellation for a full refund?
Yes, Starhotels Cristallo Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Starhotels Cristallo Palace?
Yes, pets are welcome. There's a charge of EUR 25 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Starhotels Cristallo Palace?
Yes. Self-parking costs EUR 14 per day.
Is an airport shuttle service offered by Starhotels Cristallo Palace?
Yes, a shuttle from the hotel to the airport is available. The charge is EUR 35 per vehicle.
What are the check-in and check-out times at Starhotels Cristallo Palace?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Express check-out is available.
What is there to do at Starhotels Cristallo Palace and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Starhotels Cristallo Palace?
Yes, there's an on-site restaurant, Antica Perosa.
What's the area around Starhotels Cristallo Palace like?
Starhotels Cristallo Palace is a short 5-minute drive from Bergamo Orio al Serio Airport (BGY) and 13 minutes' walk from Humanitas Gavazzeni Hospital.
Starhotels Cristallo Palace Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Very good
26 Oct 2024
Emma
Emma, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 Sept 2024
Mark
Mark, 3-night trip
Verified Hotels.com guest review
8/10 Very good
10 Sept 2024
David
David, 1-night trip
Verified Expedia guest review
8/10 Very good
19 Aug 2024
Gabriel
Gabriel, 1-night trip
Verified Expedia guest review
10/10 Exceptional
4 Aug 2024
Good hotel for the price
Gabriel
Gabriel, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
27 Jul 2024
Good hotel for transfer to the airport and late arrivals. The kettke in the room was not working
Aleksandra
Aleksandra, 1-night family trip
Verified Expedia guest review
2/10 Poor
24 Jul 2024
Bridget
Bridget, 1-night trip
Verified Hotels.com guest review
8/10 Very good
10 Jul 2024
Average for Starhotels
Near airport. Not the best Starhotels hotel i have been to.
Room was OK. Reception staff were great
Gym is terrible
Claudio
Claudio, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
30 Jun 2024
Gloria
Gloria, 4-night trip
Verified Expedia guest review
10/10 Exceptional
25 May 2024
Great!
Great staff & clean rooms
Onat
Onat, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 May 2024
Group travel
Staff were very good. We were a party of 65 people and everything went smoothly. Manageress was most helpful in dealing with such a large group. All rooms sorted before we arrived and only charged for the breakfasts consumed.
Would use Star hotels again.
ANTHONY
ANTHONY, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
30 Apr 2024
bergame
they forgot my wake-up call.
front desk staff was otherwise happening.
Dominique
Dominique, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
19 Apr 2024
Andrew
Andrew, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
21 Dec 2023
Only stayed one night, nice hotel very comfy bed slept well. Would have been nice if they had fresh milk in the rooms.
Harpriet
Harpriet, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
4 Oct 2023
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Aug 2023
Alana
Alana, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Jul 2023
Damian
Damian, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Jun 2023
Andres
Andres, 1-night trip
Verified Expedia guest review
10/10 Exceptional
25 Jun 2023
Gheorghe
Gheorghe, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
24 Jun 2023
Kendyl
Kendyl, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Jun 2023
staff was helpful and friendly
Patricia
Patricia, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
18 Apr 2023
Good location
Nice hotel for a quick stopover and an easy walk to the train station.
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
14 Nov 2022
Business Trip to Bergamo
The hotel is a bit far from main station, approx. 15-20 min walk (more than 1 km). If you have to use very often the train then you must book some other hotel as taxi is a bit too much expensive here. If you wish to see orio center then hotel near to airport is recommended