Near the airport, Starhotels Cristallo Palace offers upscale comfort with a family-friendly atmosphere. Dine at Antica Perosa restaurant for breakfast, lunch or dinner and stay connected with in-room WiFi. The hotel also features a gym and business center along with babysitting services.
Starhotels Cristallo Palace is just 2.9 mi (4.7 km) from the airport and offers drop-off service (available 24 hours). Guests can visit the fitness centre for a workout or grab a bite to eat at Antica Perosa, which serves breakfast, lunch and dinner. Also, this hotel is within a short drive of Leolandia.
Languages
English, Italian, Spanish
At a glance
Hotel size
90 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Express check-out available
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Babysitting*
Pets
Pets allowed*
Service animals welcome
Restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (EUR 14 per day)
Wheelchair-accessible parking on site
Transfers
Airport drop-off on request(available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
Restaurant
Bar/lounge
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Childcare in room (surcharge)
Working away
Business centre
Meeting rooms
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
On-site car hire
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Television in common areas
Fitness centre
Reception hall
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Sleep well
Blackout curtains
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Shower only
Bidet
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
Antica Perosa – This restaurant serves breakfast, lunch and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tourist tax is imposed by the city and collected at the property. The tax is 6% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 4 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: EUR 5.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 12 per person
Airport shuttle service is offered for an extra charge of EUR 35 per vehicle
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for EUR 30.0 per stay
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 25 per pet, per stay
Parking
Self-parking costs EUR 14 per day
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Cristallo Palace
Starhotels Cristallo Palace
Starhotels Cristallo Palace Bergamo
Starhotels Cristallo Palace Hotel
Starhotels Cristallo Palace Hotel Bergamo
Starhotels Cristallo Bergamo
Starhotels Cristallo Palace Hotel
Starhotels Cristallo Palace Bergamo
Starhotels Cristallo Palace Hotel Bergamo
Frequently asked questions
Does Starhotels Cristallo Palace offer free cancellation for a full refund?
Yes, Starhotels Cristallo Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Starhotels Cristallo Palace?
Yes, pets are welcome. There's a charge of EUR 25 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Starhotels Cristallo Palace?
Yes. Self-parking costs EUR 14 per day.
Is an airport shuttle service offered by Starhotels Cristallo Palace?
Yes, a shuttle from the hotel to the airport is available. The charge is EUR 35 per vehicle.
What are the check-in and check-out times at Starhotels Cristallo Palace?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Express check-out is available.
What is there to do at Starhotels Cristallo Palace and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Starhotels Cristallo Palace?
Yes, there's an on-site restaurant, Antica Perosa.
What's the area around Starhotels Cristallo Palace like?
Starhotels Cristallo Palace is a short 5-minute drive from Bergamo Orio al Serio Airport (BGY) and 13 minutes' walk from Humanitas Gavazzeni Hospital.
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Starhotels Cristallo Palace Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
4 Aug 2024
Good hotel for the price
Gabriel
Gabriel, 1-night trip
10/10 Exceptional
25 May 2024
Great!
Great staff & clean rooms
Onat
Onat, 2-night trip
2/10 Poor
19 Feb 2025
avoid if you can
well overrated… has nothing to do with palace .. its a simple hotel located in some industial area next to a highway … rooms are spartan and old fashion like in the 80 s … breakfast starts at 07:00 but don’t think you can get any service at 6:59 not even a good morning … my recomodation : avoid if you can
Thomas
Thomas, 1-night trip
10/10 Exceptional
18 Apr 2023
Good location
Nice hotel for a quick stopover and an easy walk to the train station.
Verified traveller
1-night trip
10/10 Exceptional
5 Jun 2023
staff was helpful and friendly
Patricia
Patricia, 1-night trip
8/10 Very good
10 Jul 2024
Average for Starhotels
Near airport. Not the best Starhotels hotel i have been to.
Room was OK. Reception staff were great
Gym is terrible
Claudio
Claudio, 2-night trip
8/10 Very good
21 Dec 2023
Only stayed one night, nice hotel very comfy bed slept well. Would have been nice if they had fresh milk in the rooms.
Harpriet
Harpriet, 1-night trip
8/10 Very good
25 Apr 2024
Old hotel but correct and clean.
Elevators small for the size of the hotel.
Friendly and discreet service.
Philipp
Philipp, 1-night trip
10/10 Exceptional
21 May 2024
Group travel
Staff were very good. We were a party of 65 people and everything went smoothly. Manageress was most helpful in dealing with such a large group. All rooms sorted before we arrived and only charged for the breakfasts consumed.
Would use Star hotels again.
ANTHONY
ANTHONY, 2-night trip
8/10 Very good
2 Jul 2024
Camera rumorosa
Fabio
Fabio, 2-night trip
10/10 Exceptional
27 Jul 2024
Good hotel for transfer to the airport and late arrivals. The kettke in the room was not working
Aleksandra
Aleksandra, 1-night trip
8/10 Very good
30 Apr 2024
bergame
they forgot my wake-up call.
front desk staff was otherwise happening.
Dominique
Dominique, 1-night trip
8/10 Very good
14 Nov 2022
Business Trip to Bergamo
The hotel is a bit far from main station, approx. 15-20 min walk (more than 1 km). If you have to use very often the train then you must book some other hotel as taxi is a bit too much expensive here. If you wish to see orio center then hotel near to airport is recommended
M Zahid
M Zahid, 4-night trip
10/10 Exceptional
20 Jan 2023
Had an okay stay so will book again.
Stayed in room 723 which was a good spacious room. Advantage of this one is there was a bath AND a shower. The shower is a bit small so showered in the bathtub, normally not liked by me but was okay for now.
Walls are thin so when the neighbour is having a cold, you will hear him. Price is reasonable for what you are getting. Breakfast is very nice.
Danyel
Danyel, 3-night trip
8/10 Very good
12 Jun 2024
No transfer
It said in the add that there should be transfer to the airport and that’s why we choose the hotel, but there weren’t.
Anders W
Anders W, 1-night trip
8/10 Very good
5 Dec 2022
Okay stay but.....
Hotel was okay, friendly people and beds were quite good. Bathroom outdated, small shower with a handle from the middle ages. Main issue was the thin walls between my bathroom and the bathroom of my colleague. She could hear everything which really don't like.
Danyel
Danyel, 2-night trip
8/10 Very good
4 Jan 2025
Nähe des Flugplatzes
Wir waren lediglich für eine (kurze) Nacht im Hotel, wegen frühmorgendlich en Flug aus Bergamo. Das Hotel war sehr einfach zu erreichen, später 5 Minuten zum Mietwagenparkplatz des Flughafens (ins Zentrum von Bergamo sind es allerdings ~20min mit dem Auto). Beim Check-in sehr freundliches Personal, das Zimmer war sauber, Wasserkocher etc vorhanden :) zur Frühstückszeit waren wir über den Wolken, kann also nicht mehr sagen.
Verified traveller
1-night trip
10/10 Exceptional
10 Dec 2024
Milan
Milan, 1-night trip
8/10 Very good
9 Dec 2024
kai
kai, 1-night trip
8/10 Very good
29 Nov 2024
Verified traveller
2-night trip
10/10 Exceptional
26 Nov 2024
Verified traveller
1-night trip
8/10 Very good
4 Nov 2024
Vecchio stile
Hotel un po’ datato, italiano vecchio stile. Ottimo per viaggi di lavoro e partenze/arrivi da Orio.