Ace Hotel Kyoto, Kyoto: Info, Photos, Reviews

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Pet-friendly hotel with restaurant, connected to a shopping centre, near Nishiki Market

Ace Suite, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs) | Premium bedding, down duvets, minibar, in-room safe

Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead

Overview
Rooms
Location
Amenities
Policies

9.6/10 Exceptional

Property highlights

Pet-friendly

Free WiFi

Restaurant

Connecting rooms available

Air conditioning

Gym

245-2 Aneyakojidori, Higashinotoin-nishiiru Kurumayacho, Kyoto, Kyoto, 604-8185

Main amenities

Daily housekeeping
Restaurants and bar/lounge
Breakfast available
24-hour fitness centre
Free use of bicycles
Room service
Coffee shop/cafe
Meeting rooms
24-hour front desk
Garden
Front desk safe
ATM/banking services

For families

Children stay free
Free cots/infant beds
Fridge
Connecting/adjoining rooms available
Private bathroom
Separate bath and shower

Room options

Loft Suite, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

98 sq m
Sleeps 4
2 Double Beds

Ace Suite, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

78 sq m
Sleeps 3
1 King Bed

Tatami Suite, Non Smoking (Sleeps: 4 adults and 2 children under 12 yrs)

60 sq m
Sleeps 4
4 Single Futons

Historic Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

48 sq m
Sleeps 4
2 Double Beds

Deluxe Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

42 sq m
Sleeps 4
2 Double Beds

Premium bedding, down duvets, minibar, in-room safe

Standard Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

36 sq m
Sleeps 4
2 Double Beds

Historic King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

54 sq m
Sleeps 3
1 King Bed

Deluxe King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

30 sq m
Sleeps 3
1 King Bed

Standard King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

30 sq m
Sleeps 3
1 King Bed

About this area

What's nearby

In Central Kyoto
Nishiki Market - 7 min walk
Shijo Street - 9 min walk
Nijō Castle - 15 min walk
Kyoto Imperial Palace - 19 min walk
Kawaramachi Street - 19 min walk
Yasaka Shrine - 27 min walk
Kyoto Tower - 31 min walk
Kyoto University - 41 min walk
Kiyomizu Temple - 44 min walk
Pontocho Alley - 2 min drive

Getting around

Osaka (ITM-Itami) - 55 min drive
Kobe (UKB) - 90 min drive
Osaka (KIX-Kansai Intl.) - 94 min drive
Karasuma Station - 9 min walk
Shijo Station - 12 min walk
Sanjo Station - 16 min walk
Karasuma Oike Station - 2 min walk
Marutamachi Station - 11 min walk
Shiyakusho-mae Station - 11 min walk

Restaurants

スターバックス - 1 min walk
サントリービバレッジ - 1 min walk
スターバックス - 2 min walk
麺屋優光 - 1 min walk
スタンプタウン・コーヒー・ロースターズ - 1 min walk

About this property

Ace Hotel Kyoto

At Ace Hotel Kyoto, you'll be a short five-minute drive from Nishiki Market and Nijō Castle. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the 24-hour fitness centre for a workout, you can unwind with a drink at the bar/lounge. Other highlights at this upmarket hotel include free bike rentals and a garden. The property is only a short walk to public transportation: Karasuma Oike Station is steps away and Marutamachi Station is 11 minutes.

Languages

English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Guest accommodation is sealed after cleaning

Social distancing

Guest rooms kept vacant for 24 hours between stays

Safety measures

Hand sanitiser provided

Enhanced food service safety measures are in place

This information is provided by our partners.

At a glance

Hotel size

213 rooms
Arranged over 7 floors

Arriving/Leaving

Check-in time from 3:00 PM until midnight
Late check-in subject to availability
Minimum check-in age – 20
Check-out time is noon

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival
Breakfast is not included in the Breakfast rate for children age 12 and younger.
Guests are required to contact the property in advance to make arrangements to bring their pet. Otherwise, pets will not be allowed.

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 20

Children

One child (aged 12 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding

Pets

Pets allowed (dogs only, 2 total, up to 33 lb per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

Wheelchair-accessible parking on site

Other information

Smoke-free property

Property amenities

Food and drink

Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)

Travelling with children

Children stay for free (see details)
Baby bath
Bed rails

What to do

Shopping

Working away

Meeting rooms

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free bike hire

Facilities

1 building/tower
Built in 2020
ATM/banking
Safe-deposit box at front desk
Garden
24-hour fitness centre
Art gallery on-site
Designer shops on-site
Shopping centre on-site
Bike parking
Banquet hall
Reception hall

Accessibility

Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairwells
Wheelchairs available on site
Hand-held shower heads
Portable shower seat
Height-adjustable showerheads
Well-lit path to entrance
Step-free path to entrance

Room amenities

Be entertained

43-inch flat-screen TV
Satellite TV channels

Home comfort

Climate-controlled air conditioning and heating
Minibar
Wet bar
Electric kettle
Dressing gowns and slippers
Iron/ironing board

Sleep well

Hypo-allergenic bedding
Down duvet
Blackout curtains
Soundproofed rooms
Premium bedding
Free cot/infant bed

What to enjoy

In-room massage

Freshen up

Private bathroom
Deep-soaking bath
Separate bath and shower
Rainfall shower heads
Bidet
Eco-friendly toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper

Stay connected

Desk
Free WiFi
Free international and long-distance calls

Food and drink

Fridge
Free bottled water
Free tea bags/instant coffee

Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
LED light bulbs

Special features

Dining

Mr. Maurices Italian – This restaurant overlooks the garden. Guests can enjoy drinks at the bar.

STUMPTOWN – On-site coffee shop. Open daily.

PIOPIKO – On-site restaurant. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Ace Hotel Kyoto is listed in the 2021 Condé Nast Traveller Hot List.

Fees & policies

Refundable deposits

Deposit: JPY 15000 per accommodation, per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:

A city tax may be collected at the property. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Cooked-to-order breakfast is offered for an extra charge of approximately JPY 4300 for adults and JPY 4300 for children

Children & extra beds

Rollaway beds are available for JPY 6215.0 per night

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of JPY 14300 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; guest room doors are sealed after cleaning.

Guests are provided with hand sanitiser.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Ace Hotel Kyoto Hotel

Ace Hotel Kyoto Kyoto

Ace Hotel Kyoto Hotel Kyoto

Frequently asked questions

Does Ace Hotel Kyoto offer free cancellation for a full refund?

Yes, Ace Hotel Kyoto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Ace Hotel Kyoto?

This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.

Are pets allowed at Ace Hotel Kyoto?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 33 lb per pet. There's a charge of JPY 14300 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

What are the check-in and check-out times at Ace Hotel Kyoto?

You can check in from 3:00 PM - midnight. Check-out time is noon.

What is there to do at Ace Hotel Kyoto and nearby?

Have fun during the warmer months with activities such as cycling. Enjoy amenities such as a 24-hour fitness centre and a garden.

Are there restaurants at or near Ace Hotel Kyoto?

Yes, Mr. Maurices Italian offers garden views.

Does Ace Hotel Kyoto have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around Ace Hotel Kyoto like?

Ace Hotel Kyoto is in Central Kyoto, a short 2-minute walk from Karasuma Oike Station and 7 minutes' walk from Nishiki Market.

9.6

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness