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SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel

4.5 star property
Luxury hotel with spa, near Zermatt-Matterhorn Ski Paradise

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Photo gallery for SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel

Cottage | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Indoor pool, pool loungers
Penthouse | Living area | 70-cm flat-screen TV with cable channels, TV, heated floors
Sauna, steam room, body treatments, hot stone massages, sports massages
Terrace/patio
Nestled in the heart of Zermatt, SCHLOSS Zermatt - Active & CBD Spa Hotel offers a tranquil retreat with a free breakfast buffet, an inviting garden, and rejuvenating spa treatments. Unwind in the indoor pool or challenge friends to billiards.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • Ski facilities

Main amenities (12)

  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Ski storage
  • Fitness centre
  • Sauna
  • Steam room
  • In-room childcare
  • Terrace
  • Garden
  • Arcade/games room
  • Reception fireplace

Feel at home (6)

  • In-room childcare (surcharge)
  • Television
  • Garden
  • Terrace
  • Espresso maker
  • Minibar
The current price is £296
includes taxes & fees
27 Jul - 28 Jul

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Junior Suite

70-cm flat-screen TV with cable channels, TV, heated floors

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse

Penthouse | Mountain view

Penthouse

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Dining table
Flat-screen TV
  • Sleeps 6
  • 3 King Beds

View all photos for View Junior Suite

View Junior Suite | Mountain view

View Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for The High

The High | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

The High

Highlights

Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Cottage

Cottage | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Cottage

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Dining table
Flat-screen TV
  • Sleeps 5
  • 2 King Beds and 1 Single Trundle Bed

View all photos for Friends & Family View Suite

Friends & Family View Suite | Mountain view

Friends & Family View Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
2 bathrooms
  • Sleeps 5
  • 2 King Beds and 1 Single Sofa Bed

View all photos for Friends & Family Ground Floor

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Friends & Family Ground Floor

Highlights

Soundproofed
Individually furnished
Individually decorated
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for View Double Room +

View Double Room + | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

View Double Room +

Highlights

Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite Ground Floor

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Luxury Suite Ground Floor

Highlights

Soundproofed
Individually furnished
Individually decorated
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
  • 80 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Friends & Family Suite +

Friends & Family Suite + | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Friends & Family Suite +

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
2 bathrooms
  • Sleeps 5
  • 2 King Beds

View all photos for View Apartment

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

View Apartment

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Dining table
Flat-screen TV
  • Sleeps 5
  • 2 King Beds and 1 Single Bed

View all photos for View Double Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

View Double Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | Living area | 70-cm flat-screen TV with cable channels, TV, heated floors

Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Dining table
Flat-screen TV
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Double Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Double Room

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room +

Double Room + | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Double Room +

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Ground Floor

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Double Room Ground Floor

Highlights

Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
Bahnhofplatz 18, Zermatt, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt–Sunnegga Funicular - 5 min walk - 0.4 km
  • Matterhorn Museum - 6 min walk - 0.6 km
  • Zermatt - Furi - 8 min walk - 0.7 km
  • Zermatt-Furi Gondola - 16 min walk - 1.4 km

Getting around

  • Sion (SIR) - 106 min drive
  • Zermatt Gornergratbahn Station - 1 min walk
  • Zermatt (QZB-Zermatt Train Station) - 1 min walk
  • Zermatt Station - 2 min walk

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Golden India - ‬1 min walk
  • ‪Bäckerei-Konditorei-, Tea-Room Hörnli - ‬3 min walk
  • ‪Le Petit Royal - ‬2 min walk
  • ‪Fuchs - ‬4 min walk

About this property

SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel

SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel offers a fantastic location, putting you only steps from Zermatt-Matterhorn Ski Paradise. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, body wraps or facials. Other features of this luxurious hotel include an indoor pool, a bar/lounge and a fitness centre.

Languages

English, French, German

More about this property

VISIBILITY

At a glance

Hotel size

    • 4 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:00 PM
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • The front desk is open daily from 6:00 AM - 11:00 PM
    • The check-in location differs from the property location; go to: [Schlosshotel my Lifestyle, Bahnhofplatz 18]
    • Front desk staffed during limited hours

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (dogs only, 1 total)*
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No on-site parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge

Travelling with children

  • Childcare in room (surcharge)

What to do

  • Helicopter/aeroplane tours
  • Pool table
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Cross-country skiing nearby
  • Snowboarding nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in reception
  • Fitness centre
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Lockers available

Accessibility

  • Hardwood flooring in room
ROOM

Room amenities

Be entertained

  • 70-cm flat-screen TV
  • Cable TV channels

Home comfort

  • Heating (climate-controlled)
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Children's dressing gowns and children's slippers

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated
  • Heated floors

Freshen up

  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • In-room safe
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include hot stone massages, sports massages, facials and body wraps. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for CHF 150.0 per day

Pets

  • Pets are allowed for an extra charge of CHF 20 per pet, per night

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Also known as

SchlossHouse
SCHLOSS Zermatt Active CBD Spa Hotel
SchlossHouse Zermatt – Wellbeing Rooms Suites
SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel Hotel
SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel Zermatt
HELP_OUTLINE

Frequently asked questions

Does SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel offer free cancellation for a full refund?

Yes, SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?

Yes, there's an indoor pool.

Are pets allowed at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?

Yes, dogs are welcome, with a limit of 1 total. There's a charge of CHF 20 per pet, per night. Food and water bowls are available.

Is parking offered on site at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?

Sorry, there's no on-site parking at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel.

What are the check-in and check-out times at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is 11:00 AM. Contactless social distancing is available.

What is there to do at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel and nearby?

During the winter, enjoy nearby recreation such as ice skating and cross-country skiing, and return when the snow melts for cycling and hiking. Additional recreation on-site includes helicopter/aeroplane tours. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel also has a sauna and a steam room, as well as an arcade and a garden.

Are there restaurants at or near SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?

Yes, there's an on-site restaurant.

What's the area around SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel like?

SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel is a short 1-minute walk from Zermatt Gornergratbahn Station and 6 minutes' walk from Zermatt–Sunnegga Funicular.

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SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel Reviews

Reviews

10

Exceptional

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Train station
Breakfast

What guests liked

  • The spa area is top-notch, offering a great experience with excellent facilities and treatments. (16 reviews)
  • Breakfast was a highlight with great variety and super fresh options. (10 reviews)
  • The property has a well-equipped and modern gym and offers free classes. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Amazing stay with spa including, would love to stay here forever
1-night trip

10/10

Second time staying here, it’s really close to the station, has a great pool, gym and spa area and rooms are really comfortable
1-night trip

10/10

Fantastic Hotel, close to the train station. Clean, friendly staff and the best Spa!
3-night trip

10/10

Location, service , modern and clean facilities
3-night trip

10/10

This is a great property to stay at. The staff was very helpful and friendly. The breakfast was awesome, excellent location. We couldn't have asked for a better stay.
4-night trip

10/10

Amazing hotel with great reception from Chris. Outstanding Front Desk Service. Clean & spacious room. Location is near to train station and town center. 5 mins walk to train station and city center. A must stay hotel in Zermatt !
1-night trip

10/10

Excellent stay, Chris at reception delivers outstanding service
1-night trip

10/10

Excellent option for Zermatt
3-night trip

10/10

We had an amazing stay at Schloss! The cozy property, great location, and relaxing spa made it special. Our room was lovely, and the staff’s outstanding hospitality truly set this hotel apart. From check-in to check-out, every detail was thoughtfully handled, making our experience even more enjoyable.
1-night trip

10/10

Great location, minutes away from the train station, friendly staff, amazing spa, you should try the cbd massage and try in the spa the cbd sprinkle.
2-night trip

10/10

Our stay was magnificent! Very close to downtown and the staff is very friendly and helpful!
2-night trip

10/10

We had a fantastic experience staying at the Schloss Hotel. Alex and his team were wonderful and created the perfect experience. The hotel is conveniently located to the train station, Gornergrat train, shops, and restaurants. Highly recommend this hotel to anyone looking to visit Zermatt!
3-night trip

10/10

I never wrote any reviews but SCHLOSS is just perfect. Best hotel i ever stayed in.
1-night trip

10/10

First time in Zermatt and this was a great hotel. Quiet but central. Great staff. Amazing breakfast in the morning to power you on the slopes. Pool was lovely and so was spa. We also got upgraded with amazing view of Matterhorn to top a great long weekend away. We will be back next year and we will definitely be staying here again!
View from room 400
4-night trip

10/10

Fell in love with it here. We came with our two kids for a ski trip and weren't sure what to expect because it was our first time to Zermatt. Now, we cannot wait to come back!! Fabulous location, amenities, staff and little touches. On point. So easy and nice.
4-night trip

10/10

Everything about this hotel is amazing. The staff was particularly helpful. The location is extremely convenient to the train station and the Matterhorn railway.
1-night trip

10/10

Very convenient but very quiet. Excellent staff.
2-night trip

10/10

We want to express our gratitude to the entire team at Schloss Hotel for an amazing experience. We stayed as a family (16-year-old twins, Ale Jr. 11, mom, and dad), and everything was perfect—impeccable cleanliness, outstanding service, and a top-notch complimentary spa. We felt truly welcomed, and the staff made our stay even more special. We will definitely be back and highly recommend this hotel to everyone!
2-night trip

10/10

Absolutely the most friendly,welcoming, beautiful place to stay. Not one complaint.
3-night trip

10/10

Great location. Very friendly staff
1-night trip

10/10

We loved our stay here, perfect location, so close to the train station but we weren’t there to ski so might be a different walk to the cable cars if you’re carrying. The hotel is fab, great pool and spa area, breakfast was lovely and by far the most comfortable room of our whole trip, the team were lovely too
1-night trip

10/10

Hotel staff are very friendly and service oriented to make the stay pleasant. Food is excellent, the spa & amenities are spectacular. I would definitely make this a stop during holiday travel.
1-night trip

10/10

Amazing !!!
3-night trip

10/10

Loved this hotel. The staff went out of their way to make our visit the best.
2-night trip

10/10

Beautiful property that is perfectly situated near the train station and Gornergrat.
2-night trip