6/10 Good
11 Dec 2024
Very dissatisfied
I am handicapped impaired and had reserved an accessible room. There were no rooms available. They first put us on the 3rd floor with an out of order elevator meaning I would have to walk 3 flights of stairs. The room on the 3rd floor was already occupied so we were giving a room on the 2nd floor. The fire alarm chirped the entire trip because of a dead battery. We replaced the battery with a new battery to no avail. The refrigerator portion did not function even after adjusting the thermostat. The freezer portion froze solid every thing we put in it. It was just ridiculous. We will never stay here again nor will I recommend it to anyone I know
Verified traveller
10-night family trip
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