4/10 Fair
18 Nov 2024
Smelly and dirty room
Our room with two queen beds smelled like smoke and my daughter and wife get headaches around cigarette smoke. The hotel had no other comparable rooms (we checked in after 11pm) and the front desk person offered a discount on the room and would speak to his manager. The room’s bathroom light didn’t work, looked like food or blood was sprayed on the curtain, stains all over the furniture, and smelled of smoke. When we checked out, the front desk lady couldn’t do anything about a discount and said her printer didn’t work. She would email the folio to me which I never received. And she asked that I contact the manager directly to discuss the discount. I emailed her this morning and haven’t heard back. Not impressed with the property or management
David
David, 1-night family trip
Verified Hotels.com guest review