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All properties in Key West, Florida, United States of America
1 room, 2 adults

Casa Marina Key West, A Waldorf Astoria Resort

4-star4 stars
1500 Reynolds Street, Key West, FL, 33040, United States of America

Upmarket beachfront resort with spa, near Higgs Beach
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Very dirty and in kept such a shame as it is a beautiful property in a stunning locationJan 5, 2020
  • . When we checked in, they had upgraded us to a 2 bed suite facing the pool and ocean. It…Nov 26, 2019

Casa Marina Key West, A Waldorf Astoria Resort

from £240
  • Room, 1 King Bed, Ocean View (Historic Flagler Building)
  • Grand Room, 1 King Bed, Ocean View
  • Suite, 1 Bedroom
  • Room, 1 King Bed
  • Suite, 1 King Bed, Ocean View (Pool/Ocean View)
  • Loft, 2 Bedrooms
  • Room, 1 King Bed, Balcony, Ocean View
  • Room, 2 Double Beds
  • Room, 2 Double Beds, Balcony, Ocean View
  • Room, 1 King Bed, Accessible (Roll-in Shower)
  • Room, 1 King Bed, Ocean View (Lanai)
  • Room, 2 Double Beds (Lanai - Ocean Vista)
  • Suite, 1 King Bed, Ocean View (Lanai)
  • Suite, 1 King Bed, Oceanfront
  • Room, 2 Double Beds, Accessible (Roll-in Shower)
  • Suite, 2 Double Beds, Ocean View (Pool/Ocean View)
  • Loft, 2 Bedrooms, Ocean View
  • Room, 2 Double Beds, Ocean View
  • Suite, 1 King Bed, Accessible, Bathtub

What’s around Casa Marina Key West, A Waldorf Astoria Resort

Landmarks

  • In Old Town
  • Higgs Beach - 2-minute walk
  • Duval Street - 6-minute walk
  • South Beach - 10-minute walk
  • Southernmost Point - 21-minute walk
  • Mallory Square - 34-minute walk
  • Key West Butterfly and Nature Conservatory - 12-minute walk
  • Ernest Hemingway Home and Museum - 19-minute walk

Getting around

  • Key West, FL (EYW-Key West Intl.) 8-min drive

At a glance

Key facts

Hotel size

  • This hotel has 311 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 4 PM-1 AM
  • Check-out time is 11 AM
  • Express check-out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets allowed *

  • Up to 25 lb

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transport

Parking

  • Valet parking* on site

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Beach bar
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Bicycle rentals on site
  • Fishing on site
  • Kayaking on site
  • Motor boating on site
  • Personal motorised watercraft on site
  • Rowing or canoeing on site
  • Sailing on site
  • Scooter/moped rentals on site
  • Snorkelling on site
  • Volleyball on site
  • Waterskiing on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Windsurfing nearby
Working away
  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 22000
  • Conference space size (meters) - 2044
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 3
  • Year Built – 1920
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Free newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Fridge
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Spa Al Mare has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa. Other services include deep-tissue massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

Dining

Sun Sun – This poolside restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Flagler's Cafe – This café serves breakfast and light fare. Open daily.

RUMba – On-site cocktail bar. Open daily.

Four Marlins – Overlooking the ocean, this restaurant serves breakfast, lunch and dinner. Open daily.

Recreation

On Site

  • Health club
  • Bicycle rentals on site
  • Fishing on site
  • Kayaking on site
  • Motor boating on site
  • Personal motorised watercraft on site
  • Rowing or canoeing on site
  • Sailing on site
  • Scooter/moped rentals on site
  • Snorkelling on site
  • Volleyball on site
  • Waterskiing on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Windsurfing nearby

Casa Marina Key West, A Waldorf Astoria Resort’s small print

Also known as

  • Casa Marina Resort Waldorf Astoria Resort Key West
  • Casa Marina Key West, A Waldorf Astoria Resort Key West
  • Casa Marina Key West, A Waldorf Astoria Resort Resort Key West
  • Casa Marina Key West
  • Casa Marina a Waldorf Astoria Hotel Key West
  • Casa Marina Resort A Waldorf Astoria Resort
  • Casa Marina A Waldorf Astoria Resort
  • Casa Marina Resort Waldorf Astoria Resort
  • Casa Marina A Waldorf Astoria Resort
  • Casa Marina Key West, A Waldorf Astoria Resort Resort
  • Casa Marina Key West, A Waldorf Astoria Resort Key West
  • Casa Marina Key West, A Waldorf Astoria Resort Resort Key West
  • Casa Marina Waldorf Astoria
  • Casa Marina Waldorf Astoria Resort Key West
  • Casa Marina Waldorf Astoria Resort
  • Casa Marina Waldorf Astoria Key West
  • Casa Marina Resort A Waldorf Astoria Resort
  • Casa Marina A Waldorf Astoria Resort
  • Casa Marina Key West, A Waldorf Astoria Resort Resort

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner.

The property affirms that it follows sanitisation practices of CleanStay (Hilton) guidelines.

The property affirms that it adheres to the SafeStay (AHLA - USA) sanitisation guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Resort fee: USD 45.00 per accommodation, per night

Resort fee inclusions:

  • Pool access
  • Spa access (may be limited)
  • Beach access
  • Beach loungers
  • Beach towels
  • Health club access
  • Fitness centre access
  • Partner property pool access
  • Nearby fitness centre access
  • Business centre/computer access
  • Internet access (may be limited)
  • Newspaper
  • Phone calls (may be limited)
  • Faxes
  • In-room safe
  • In-room coffee
  • Housekeeping
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Late check-out can be arranged for an extra charge of USD 50

Valet parking costs USD 35 per day with in/out privileges

Breakfast costs between USD 4.95 and USD 33.00 for adults, and USD 4.95 and USD 15.00 for children (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 75.00 per pet, per day

WiFi is available in guestrooms for USD 0.00 per night (rates may vary)

WiFi is available in public areas for USD 0.00 per night (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Casa Marina Key West, A Waldorf Astoria Resort

  • Does Casa Marina Key West, A Waldorf Astoria Resort offer free cancellation for a full refund?
    Yes, Casa Marina Key West, A Waldorf Astoria Resort does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Casa Marina Key West, A Waldorf Astoria Resort?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Casa Marina Key West, A Waldorf Astoria Resort?
    Yes. Valet parking costs USD 35 per day.
  • Is there a pool at Casa Marina Key West, A Waldorf Astoria Resort?
    Yes, there are 2 outdoor pools.
  • Are pets allowed at Casa Marina Key West, A Waldorf Astoria Resort?
    Yes, pets are welcome, with a maximum weight of 11 kg per pet. There's a charge of USD 75.00 per pet, per day.
  • What are the check-in and check-out times at Casa Marina Key West, A Waldorf Astoria Resort?
    You can check in from 4 PM to 1 AM. Check-out time is 11 AM. Late check-out is available for a charge of USD 50 (subject to availability).
  • Are there restaurants at or near Casa Marina Key West, A Waldorf Astoria Resort?
    Yes, there are 3 on-site restaurants. Nearby restaurants include Salute! On The Beach (4-min walk), Louie's Backyard (5-min walk) and Ana's Cuban Cafe (9-min walk).

Recent reviews

Good 7.0 From 790 reviews

Very good 8.0
The hotel, especially the rooms are a little run down and could do with a thorough clean, paint and minor repairs. The grounds and gym were great although we did find broken glass and plastic cups on the beach. The hotel is also very popular with weddings which can be quite loud but finish by 11pm.
gb5 night trip with friends
Exceptional 10.0
Excellent, better than the sister hotel next door
Much better than the sister hotel next door, better bar area, beach and pool area Excellent
John, gb3 night trip with friends
Exceptional 10.0
Key west stay
Being for drinks a few times in the past at the poolside bar but first time staying at hotel loved everything about hotel
Mark, gb3 night romance trip
Poor 2.0
Shambolic
Considering the cost that is charged by the Hilton group for this hotel, really not worth the money. Only one restaurant which is poolside and below average. We ordered a takeaway pizza from off resort as restaurant was so poor and whilst waiting for delivery 5 other pizzas were delivered to other guests. Both the mattress in our double double were damaged. Shower curtain missing, no do not disturb signs, dirty hallways, water stain on bedroom ceiling etc,etc. Booked and paid in advance for 3 nights, left after 15 hours. When checking out early receptionist said that she would waive the early check out charge!!! Really! £1000 for 3 nights not worth it at all. I think I’m due a refund.
Richard, gb3 night family trip
Very good 8.0
Great hotel, shame about the lack of sun umbrellas
Great hotel, friendly staff, lovely hotel restaurant. Very disappointed about the lack of sun umbrellas available. Many guests like us wanted shade from the sun but there were so few umbrellas available that however early we went to the pool, these were already taken. For example there were bever more than 5 umbrellas at the adult pool. Not enough!
gb4 night romance trip
Good 6.0
Beautiful but not worth the money
Staying for a wedding. Was a groomsman in the wedding and had to call housekeeping three times just to get more towels before the wedding and my gf had to flag someone down in the hallway just to get towels. The breakfast was okay, not great but okay. Everything is very expensive and make sure you read the daily fees carefully. Did not see a daily $45+ resort fee value here. For the amount of money for this place, I honestly expected more.
us3 night trip
Good 6.0
Over price for the quality of hotel
Reason of my trip was my sister‘s 30th birthday weekend. A group of 30 of us stayed at this hotel from Thursday to a Sunday. Driving into the hotel is beautiful. It has a very grand entrance. Checking in was not the best service. The front desk lady was very dry and not welcoming. I booked my hotel room through another website, not directly through the Hilton website. Most of the time where I have stayed at Hilton Hotel’s, they honor my Hilton member’s status. I was told they would not honor my status. When I walked into the building where my room was, it’s smelled very old and muggy. The carpet has stains all over the floor. When walking into the room the room smelled muggy and moist. The rooms did not match the rest of the hotel. The hallways and the rooms are very run down for a Hilton Waldorf Astoria category. I expected more. The AC wouldn’t go down lower than 67° and it was still warm throughout the night. At check-in I asked for my room to be made every day, they didn’t come not one time. When I called the front desk to have someone come make my room, they never showed up. Other than that, the pool service was incredible the amenities are great but I probably will not stay at this hotel when I visit Key West again.
us3 night trip with friends
Good 6.0
Extremely Disappointing
Very disappointed in the hotel, it is by no means a Waldorf Astoria quality hotel (I've stayed at many other WA's). What you get for the money is not worth it. The hotel is falling apart. The staff was nice, but did not go above and beyond by any means like you would expect.
us6 night trip
Very good 8.0
Recommended beachfront hotel in key west
Wonderfully friendly and helpful staff. Good amenities and helpful concierge. Great pool and ocean access. Try the jet ski tour. The only aspect that could be better is the room quality. It was satisfactory, but I expected a bit more with the Waldorf Astoria name.
Luke, us1 night trip with friends
Very good 8.0
4
Was very nice pools and the beach was ok .. But the rooms need a new remodeling...very old 😪 rooms very small ...people and children's running all nights 🌙 the need to do better...i can tell you i love the 2 pools...only i will never go back until the remodeling the rooms Windows dirty can't see outside...very disappointing..
Rodney, us3 night trip

Casa Marina Key West, A Waldorf Astoria Resort

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