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Aparthotel

Universal's Loews Portofino Bay Hotel

4-star aparthotel with 5 restaurants, near Universal Studios Florida

  • Free WiFi
From
£430

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Image gallery

  • Courtyard View
  • Courtyard View
  • Pool
  • Outdoor Pool
  • Courtyard View
Courtyard View. Image 1 of 43.
1 / 43Courtyard View
5601 Universal Blvd, Orlando, 32819, FL, United States of America
9.0.Superb.
  • Beautiful hotel, staff very helpful. I will definitely return

    May 30, 2022

  • Great location wonderful staff so friendly would definitely recommend and stay here again

    Apr 27, 2022

See all 1,043 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Safe
Convenient
Quiet
Transport options
Walkable
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 750 apartments
  • Daily housekeeping
  • 5 restaurants and 2 bars/lounges
  • 3 outdoor pools
  • Breakfast available
  • Free theme park shuttle

Feel at home

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite television channels
  • Television

What’s around

  • In Florida Center
  • Universal Studios Florida - 2-min walk
  • Universal CityWalk - 12-min walk
  • Universal’s Islands of Adventure - 16-min walk
  • Universal’s Volcano Bay - 31-min walk
  • Mall at Millenia - 2.7 mi / 4.3 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 2 Queen Beds, Non Smoking, Bay View
  • Room, 2 Queen Beds, Non Smoking, Garden View
  • Deluxe Room, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking, Bay View
  • Room, 1 King Bed, Non Smoking, Garden View
  • Club Room, 2 Queen Beds, Non Smoking (Portofino Club)
  • Deluxe Room, 1 King Bed, Non Smoking
  • Suite, Non Smoking (Despicable Me Kids Suite)

What’s around

Landmarks

  • In Florida Center
  • Universal Studios Florida - 2-min walk
  • Universal CityWalk - 12-min walk
  • Universal’s Islands of Adventure - 16-min walk
  • Universal’s Volcano Bay - 31-min walk
  • Mall at Millenia - 2.7 mi / 4.3 km
  • Florida Mall - 6.7 mi / 10.8 km
  • Orange County Convention Center - 7.2 mi / 11.6 km
  • Amway Center - 8.9 mi / 14.3 km
  • Dr. Phillips Center for the Performing Arts - 9.1 mi / 14.7 km

Getting around

  • Orlando International Airport (MCO) 23-min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) 31-min drive
  • Orlando, FL (SFB-Orlando Sanford Intl.) 42-min drive
  • Orlando Station 13-min drive
  • Kissimmee Station 22-min drive
  • Winter Park Station 23-min drive
  • Free theme park shuttle
map
See on map
5601 Universal Blvd, Orlando, 32819, FL, United States of America

At a glance

Size

  • 750 apartments
  • Arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 4:00 PM
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

Front desk staff will greet guests on arrival. Please refer to the Universal Orlando app for additional safety guidelines and hours of operation. In connection with your purchase of Universal Orlando products and your visit to Universal Orlando, including Universal Studios Florida, Universal’s Islands of Adventure, Universal’s Volcano Bay, Universal CityWalk, and the Universal Orlando Resort hotels, please be advised that you must follow Universal Orlando’s policies, CDC guidelines and the recommendations of health officials. Please note that any public location where people are present provides an inherent risk of exposure to COVID-19 and Universal Orlando cannot guarantee that you will not be exposed during your visit. By visiting Universal Orlando, you acknowledge and agree that you assume these inherent risks associated with attendance. When you enter Universal Orlando, you understand that you are subject to the Universal Orlando terms of service (including arbitration, class action waiver, assumption of risk, and infectious disease release of liability) located at Universalorlando.com/safetyinfo. Visitors should be aware of and comply with government guidelines regarding travel restrictions and mandatory quarantines before visiting our destination.
WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s20)
* Requires theme park admission. Early Park Admission begins one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure as determined by Universal Orlando, and Universal’s Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.
**Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal’s Islands of Adventure. Not valid at Universal’s Volcano Bay. Excludes separately ticketed events. Park-to-Park admission required to board the Hogwarts™ Express. Benefit valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Available during normal theme park operating hours only. Additional restrictions may apply and benefits are subject to change without notice.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • 2 per room
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered on-site self-parking (USD 28 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
*See fees & policies for additional details or extra charges

The manager

Speaks: English, Italian, Spanish

At the aparthotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • 5 restaurants
  • 2 bars/lounges
  • Coffee shop/cafe
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service

Things to do

  • Number of outdoor pools - 3
  • Waterslide
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Golfing nearby
  • Pool cabanas (surcharge)
  • Steam room
  • Pool sunloungers
  • Sauna
  • Pool umbrellas
  • Arcade/game room

Working away

  • Business centre
  • Conference space
  • Conference space size (feet) - 42000
  • Conference space size (meters) - 3902
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter

Facilities

  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible on-site restaurant
  • Closed captioned TV
  • Visual fire alarm

Languages Spoken

  • English
  • Italian
  • Spanish

In the apartment

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Turndown service

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch flat-screen TV
  • Pay films
  • Cable TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Microwave (on request)

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Dining

Bice Ristorante – This fine-dining restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required.

Mama Dellas Ristorante℠ – This restaurant specialises in Italian cuisine and only serves dinner. A children's menu is available. Reservations are required. Open daily.

Trattoria del Porto™ – This restaurant specialises in Italian cuisine and serves breakfast and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

Sal's Market Deli – This bistro serves breakfast, lunch and dinner. A children's menu is available. Open daily.

Thirsty Fish™ – This wine bar specialises in Italian cuisine and only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Fees & policies

Optional extras

  • Breakfast costs between USD 5 and USD 40 for adults, and USD 5 and USD 20 for children (approximately)
  • Microwaves are available for USD 15 per night

Children & extra bedsPay at property

  • Rollaway beds are available for USD 35 per night

PetsPay at property

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100 per accommodation, per stay

ParkingPay at property

  • Covered self-parking costs USD 28 per night with in/out privileges

Pool, spa & gym (if applicable)Pay at property

  • Guests under 18 years old are not allowed in the fitness facility
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Staff at the property wear personal protective equipment; guests are provided with hand sanitiser; contactless room service is available.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

  • Universal's Loews Portofino Bay Hotel Orlando
  • Universal Portofino Hotel
  • Universal's Loews Portofino Bay Hotel Orlando
  • Universal's Loews Portofino Bay Orlando
  • Universal's Loews Portofino Bay Hotel
  • Universal's Loews Portofino Bay Orlando
  • Universal's Loews Portofino
  • Universal's Loews Portofino Bay Hotel Orlando
  • Universal's Loews Portofino Bay Hotel Aparthotel
  • Universal's Loews Portofino Bay Hotel Aparthotel Orlando
  • Universal's Loews Portofino
  • Universal's Loews Portofino Bay Hotel Orlando
  • Universal's Loews Portofino Bay Hotel Aparthotel
  • Universal's Loews Portofino Bay Hotel Aparthotel Orlando
  • Portofino Hotel Universal
  • Portofino Loews Hotel

Information about cancellation rights

The right of withdrawal under European consumer law does not apply when you book accommodation. Supplier cancellation policy will apply.

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Universal's Loews Portofino Bay Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.

  • Yes. Self-parking costs USD 28 per night.

  • Yes, there are 3 outdoor pools.

  • Yes, pets are welcome, with a limit of 2 per room. There's a charge of USD 100 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.

  • You can check in starting at 4:00 PM. Check-out time is 11 AM. Express check-out and contactless check-out are available.

  • Yes, there are 5 on-site restaurants, featuring al fresco dining and Italian cuisine. Nearby restaurants include Mama Della's Ristorante (5-min walk), Sal's Market Deli (5-min walk) and Bubba Gump Shrimp Co. (12-min walk).

  • Universal's Loews Portofino Bay Hotel has 3 outdoor pools, 2 bars and a sauna, as well as a steam room and an arcade.
9.0.Superb.
  • 10.0.Exceptional

    Fantastic hotel

    Absolutely amazing hotel, staff couldnt do enough, easy quick boat ride to the parks, club level lounge always welcoming

    louise, 5 night family trip, Dec 16, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Room not ready til late

    It would be good to be given an approximate time of the room being ready. We arrived early at 11.30am and were prepared to wait but we were left hanging around the hotel waiting for a text, which we finally received at 5.15pm, far later than we imagined it would be. Everything else great though, a lovely place to stay.

    Samantha, 1 night family trip, Jan 14, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    Avoid, avoid, avoid

    We were stunned - the place is going through a major refit - no water in the rooms between 10am and 5pm and don't get me started on the drilling and banging that went on, you guessed between 10am and 5pm! We were visiting from the UK - our body clocks were a bit out of kilter and a wash on arriving in our room would have been nice as would a nap in the afternoon. Don't waste your money.

    Kim, 5 night trip, Jan 9, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Famil stay

    Booked the night the staff were ok but not that helpful. Expensive for what you get. Ok if you are going to the parks but I have stayed in some expensive hotels which were a lot better and staff made you feel special. If I was comparing to Disney hotels, the treatment was better there. Pool was nice. But for the price I paid I would expect a suite as I ended up upgrading

    Gareth, 1 night family trip, Nov 1, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    A beautiful setting!

    Only there for one night, next time would atay for 2. A gorgeous setting with opera playing on the Tuesday evening. Hige bed which was super comfy aftrr the day in the park. This hotel also provide Express Passes which we found invaluable for swiftly getting on rides. All in all a fantastic stay.

    Gillian M, 1 night family trip, Oct 28, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great use of Tesco Clubcard vouchers, great location of hotel for Universal theme parks and the water taxi was a lovely bonus. Room key was also an express pass for all the rides.

    Sarah, 1 night family trip, Oct 27, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fabulous location to Universal theme park and great service

    3 night family trip, Oct 25, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Nice

    Nice hotel near the parks

    Deborah, 3 night family trip, Sep 28, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Large bedrooms, very quiet so no disturbed sleep Regular boat service to city walk

    4 night family trip, Jul 30, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    If you want to stay in a Universal Resorts hotel this would be a good choice. The hotel over looks a bay from the boats take of for Universal City Walk/ The parks. It is very peaceful at most times and in addition to multiple dinning options you can always take the boat to Universal City Walk. If you are three or more guests per room it may actually cost you cheaper to get this hotel instead of paying for express passes separately.

    Khawaja Muhammad, 1 night family trip, Jul 18, 2019

    Verified Hotels.com guest review

See all 1,043 reviews