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4-star aparthotel with 5 restaurants, near Universal Studios Florida
Beautiful hotel, staff very helpful. I will definitely return
May 30, 2022
Great location wonderful staff so friendly would definitely recommend and stay here again
Apr 27, 2022
Remember, collect 10 stamps, get 1 reward* night
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.
Staff at the property wear personal protective equipment; guests are provided with hand sanitiser; contactless room service is available.
Contactless check-out is available.
Enhanced food service safety measures are in place.
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.
The right of withdrawal under European consumer law does not apply when you book accommodation. Supplier cancellation policy will apply.
*See fees & policies for additional details or extra charges
Absolutely amazing hotel, staff couldnt do enough, easy quick boat ride to the parks, club level lounge always welcoming
louise, 5 night family trip, Dec 16, 2021
Verified Hotels.com guest review
It would be good to be given an approximate time of the room being ready. We arrived early at 11.30am and were prepared to wait but we were left hanging around the hotel waiting for a text, which we finally received at 5.15pm, far later than we imagined it would be. Everything else great though, a lovely place to stay.
Samantha, 1 night family trip, Jan 14, 2020
Verified Hotels.com guest review
We were stunned - the place is going through a major refit - no water in the rooms between 10am and 5pm and don't get me started on the drilling and banging that went on, you guessed between 10am and 5pm! We were visiting from the UK - our body clocks were a bit out of kilter and a wash on arriving in our room would have been nice as would a nap in the afternoon. Don't waste your money.
Kim, 5 night trip, Jan 9, 2020
Verified Hotels.com guest review
Booked the night the staff were ok but not that helpful. Expensive for what you get. Ok if you are going to the parks but I have stayed in some expensive hotels which were a lot better and staff made you feel special. If I was comparing to Disney hotels, the treatment was better there. Pool was nice. But for the price I paid I would expect a suite as I ended up upgrading
Gareth, 1 night family trip, Nov 1, 2019
Verified Hotels.com guest review
Only there for one night, next time would atay for 2. A gorgeous setting with opera playing on the Tuesday evening. Hige bed which was super comfy aftrr the day in the park. This hotel also provide Express Passes which we found invaluable for swiftly getting on rides. All in all a fantastic stay.
Gillian M, 1 night family trip, Oct 28, 2019
Verified Hotels.com guest review
Great use of Tesco Clubcard vouchers, great location of hotel for Universal theme parks and the water taxi was a lovely bonus. Room key was also an express pass for all the rides.
Sarah, 1 night family trip, Oct 27, 2019
Verified Hotels.com guest review
Fabulous location to Universal theme park and great service
3 night family trip, Oct 25, 2019
Verified Expedia guest review
Nice hotel near the parks
Deborah, 3 night family trip, Sep 28, 2019
Verified Hotels.com guest review
Large bedrooms, very quiet so no disturbed sleep Regular boat service to city walk
4 night family trip, Jul 30, 2019
Verified Expedia guest review
If you want to stay in a Universal Resorts hotel this would be a good choice. The hotel over looks a bay from the boats take of for Universal City Walk/ The parks. It is very peaceful at most times and in addition to multiple dinning options you can always take the boat to Universal City Walk. If you are three or more guests per room it may actually cost you cheaper to get this hotel instead of paying for express passes separately.
Khawaja Muhammad, 1 night family trip, Jul 18, 2019
Verified Hotels.com guest review