Mercure Resort Sanur

Beachfront hotel with spa, near Sanur Beach

Choose dates to view prices

At Mercure Resort Sanur, you can spend time at the beach enjoying beach umbrellas, beach massages and yoga, plus you'll be within a 15-minute drive of Sanur Beach. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, facials and body scrubs. The restaurant is a great spot for a bite to eat, and cold drinks are served at the beach bar. Other highlights include 2 poolside bars, a free kid's club and an outdoor tennis court. Fellow travellers say great things about the helpful staff.
Very good

Popular amenities

  • Airport transfer
  • Free parking
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurants and 2 poolside bars
  • 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Free children's club
  • Free area shuttle
  • Outdoor tennis court
  • Beach umbrellas
  • Beach sunloungers

For families (6)

  • Free cots/infant beds
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Connecting/adjoining rooms available
  • Private bathroom
£49
includes taxes & fees
30 Oct - 31 Oct

Room options

Showing 8 of 8 rooms
A bathroom with a glass-enclosed shower, a toilet, a sink with a mirror, and toiletries on the wall.
A hotel room with two beds, a desk, a chair, and a balcony with a view of greenery.
A hotel room with two beds, a desk, a chair, a television, and a mirror.
A wooden table and chairs on a balcony with a view of tropical vegetation.

Deluxe Twin Room, 2 Single Beds

Very good
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
A pathway lined with trees and thatched-roof buildings, suggesting a tropical resort setting.
A hotel room with a large bed, a desk with a chair, and a seating area with a view of greenery outside.
A hotel room with a bed, a desk, a balcony with a view, and a TV.
Room

Executive Room, 1 King Bed

Good
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
A pathway lined with trees and thatched-roof buildings, suggesting a tropical resort setting.
A hotel room with two beds, a dining area, and a view of the outdoors.
A hotel room with two beds, a TV, a desk, and a balcony with a view of trees.
A hotel room with two beds, a dining area, and a view of trees.

Executive Twin Room, 2 Single Beds

Very good
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
A bunk bed with a ladder, a wall with a turtle mural, and a shelf unit.
A hotel room with a bed, a TV, a small table with a plant, and a balcony with orange curtains.
A hotel room with a bed, a TV, a dining table with chairs, and a view of the outdoors.
A hotel room with a large bed, a TV, a balcony with a view of greenery, and a pool.

Family Room, Multiple Beds

  • Garden view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
A modern bathroom with a bathtub, a sink, and a toilet.
A modern living room with a sofa, a coffee table, a flat-screen TV, and large sliding glass doors leading to a garden.
A hotel room with a large bed, a desk with a chair, a TV, and a balcony with orange curtains.
An outdoor seating area with two wooden chairs and a table, surrounded by lush greenery and a well-maintained lawn.

Family Room, 1 King Bed with Sofa bed

  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
A modern bathroom with a glass-enclosed shower, a white toilet, and a vanity with a sink and mirror.
A hotel room with a bed, a TV, a desk, and a balcony with orange curtains.
Room
A patio with two wooden chairs and a table, surrounded by a well-maintained lawn and various tropical plants.

Deluxe Room, 1 King Bed

Very good
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
A modern bathroom with a glass-enclosed shower, a white sink, and a toilet.
A hotel room with a large bed, a television, a desk with drawers, and a view of a garden through an open door.
A hotel room with a large bed, a TV, a desk, and a view of a garden through the door.
A hotel room with a large bed, a TV, a desk with drawers, and a view of the garden through the door.

Superior Room, 1 King Bed

Very good
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
A modern bathroom with a glass-enclosed shower, a white sink, and a toilet.
A hotel room with two beds, a TV, and a balcony with a view of the outdoors.
A hotel room with a large bed, a television, a desk with drawers, and a view of a garden through an open door.
A hotel room with two beds, a desk, a TV, and a balcony with a view of greenery.

Superior Twin Room, 2 Single Beds

Very good
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
Jalan Mertasari Sanur, P.O. Box 3476, Denpasar, Bali, 80034

What's nearby

  • Mertasari Beach - 4 min walk - 0.4 km
  • Pura Blanjong - 6 min walk - 0.5 km
  • RS Bali Mandara - 16 min walk - 1.4 km
  • Sanur Beach - 17 min walk - 1.5 km
  • Semawang Beach - 7 min drive - 2.0 km

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 25 min drive
  • Free local area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • ‪Tirta Restaurant - ‬6 min walk
  • ‪Retro Beach Restaurant - ‬5 min walk
  • ‪Genius Cafe - ‬7 min walk
  • ‪Flow Restaurant - ‬10 min walk
  • ‪Bamboo Bar - ‬7 min walk

About this property

Mercure Resort Sanur

  • At Mercure Resort Sanur, you can spend time at the beach enjoying beach umbrellas, beach massages and yoga, plus you'll be within a 15-minute drive of Sanur Beach. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, facials and body scrubs. The restaurant is a great spot for a bite to eat, and cold drinks are served at the beach bar. Other highlights include 2 poolside bars, a free kid's club and an outdoor tennis court. Fellow travellers say great things about the helpful staff.

At a glance

Hotel size

    • 189 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • This property offers airport shuttle service (surcharge) for up to 3 guests with luggage .

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Free children's club

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free uncovered on-site self-parking
    • Wheelchair-accessible parking on site

Transfers

    • Airport shuttle (available 24 hours)*

Off-site

    • Free area shuttle within 2.20 km

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 bars/lounges
  • 2 poolside bars
  • Restaurant
  • Beach bar
  • Barbecue grills
  • Free daily reception
  • Room service (late night)
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Free local shuttle
  • Playground
  • Local/corner shop
  • Children's menu

What to do

  • On the beach
  • Tennis
  • Beach yoga
  • Beach volleyball
  • Windsurfing
  • Shopping
  • Pool table
  • Access to nearby outdoor pool
  • Golfing nearby
  • Hiking/biking trails nearby
  • Safari nearby
  • Parasailing nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference space (4842 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 41 buildings/towers
  • Built in 1988
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Piano
  • 2 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Outdoor tennis court
  • Massage/treatment rooms
  • Locally sourced food is prioritised
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Some profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Traditional architecture

Accessibility

  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • 29-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio
  • Fireplace

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Bulk dispenser for toiletries
  • Recycling
  • Water-efficient showers only

Special features

Spa

The on-site spa has 7 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include hot stone massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 11 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Dining

Sahadewa Bar – This bar is located by the pool and specialises in international cuisine. Open daily.
Breeze Bar – This bar is located on the beach and specialises in international cuisine. Happy hour is offered. Open daily.
De Lounge – This lobby lounge overlooks the garden and specialises in international cuisine. Open daily.

Awards and affiliations

Eco-certified property
This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Refundable deposits

  • Deposit: IDR 200000 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 160000 for adults and IDR 86000 for children
  • Airport shuttle service is offered for an extra charge of IDR 350000 per vehicle (one-way. Maximum occupancy 3)
  • Early check-in can be arranged for an extra charge of 30 per cent of room rate (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Children & extra beds

  • Rollaway beds are available for IDR 390000 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 6:00 PM
  • Guests under 12 years old are not allowed in the spa, and guests under 11 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Some water is reused through a grey water recycling system.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 55110, 8120218100178
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Mercure Resort
Mercure Resort Sanur
Mercure Sanur
Accor Hotel Sanur
Mercure Hotel Sanur
Mercure Resort Sanur Bali
Mercure Resort Sanur Hotel Sanur
Mercure Resort Sanur Hotel
Mercure Resort Sanur Denpasar

Frequently asked questions

Does Mercure Resort Sanur offer free cancellation for a full refund?

Yes, Mercure Resort Sanur does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mercure Resort Sanur?

Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 6:00 PM.

Are pets allowed at Mercure Resort Sanur?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Mercure Resort Sanur?

Yes, there's free self parking.

Is an airport shuttle service offered by Mercure Resort Sanur?

Yes, an airport shuttle is available. The charge is IDR 350000 per vehicle one-way.

What are the check-in and check-out times at Mercure Resort Sanur?

Check-in start time: 3:00 PM; check-in end time: midnight. There's a 30% charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.

What is there to do at Mercure Resort Sanur and nearby?

Have fun with on-site activities such as windsurfing, volleyball and beach yoga and improve your game at the on-site tennis courts. Additional recreation on-site includes yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Mercure Resort Sanur also has 2 poolside bars, 2 bars and an arcade, as well as a garden and access to a nearby outdoor pool.

Are there restaurants at or near Mercure Resort Sanur?

Yes, Pandawa Restaurant offers beachfront dining, international cuisine and garden views.

Does Mercure Resort Sanur have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around Mercure Resort Sanur like?

Mercure Resort Sanur is a short 16-minute walk from Sanur Beach and 10 minutes' walk from Mertasari Beach.

Have a question?

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Mercure Resort Sanur Reviews

8.0

Very good

8.0

Cleanliness

8.2

Location

8.6

Staff & service

7.2

Property conditions & facilities

What guests liked

  • The hotel is located right on the beach with a private beach area and plenty of beach chairs available. (35 reviews)
  • Breakfast was a highlight with a good selection and variety to choose from. (34 reviews)
  • The property features beautiful pools, great pool facilities, and a lovely beach area with plenty of sun loungers and accommodating pool access. (20 reviews)
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Popular mentions

Service staffBeachRestaurantRoomLocationBathroomFoodBreakfastShoppingGardens
Verified review

8/10 Very good

Wonderful staff make this more than a hotel.
Verified review

8/10 Very good

Lovely old world Bali hotel, good breakfast , quiet room which could do with some upgrading, lovely pools . Need another toaster for breakfast. Lovely staff .
Verified review

10/10 Exceptional

Beach front, amazing location, nice breakfast
Verified review

8/10 Very good

Rooms are old but location is great. Lots of options on breakfast buffet but taste just ok. Staff are friendly and helpful. Some amenities are not free even for hotel guest which I find not ok.
Verified review

10/10 Exceptional

Very good position to the board walk, restaurants, yoga, beach. Not busy like the West Coast, but with all the spas and not overwhelming with shopping. Enough.
Verified review

10/10 Exceptional

We stayed here for a week. The hotel is situated in a great location and has good facilities. The room was more than adequate and was nice and clean, although a little dated. Good breakfast and no problems getting a sun lounger either on the beach or the pool. Staff were friendly and helpful. Only minor issue was servicing of the room on several occasions where items weren't restocked. We would definitely stay here again and think it is good value for the money
Verified review

10/10 Exceptional

Breakfast was incredible, excellent variety, eggs and omelettes as you like them, service always friendly and restaurant very pleasant and well run. Thank you.
A typical room in this resort. Very comfortable, all landscaping was immaculate.
Verified review

10/10 Exceptional

A little dated but in a perfect location. Loved the staff, and they are very honest & caring.
Verified review

10/10 Exceptional

Enjoyed my stay at Mecure Sanur. Rooms were very quiet with comfy beds & pillows. All staff were extermely helpful & friendly. Property is dated however it is in a quiet location on the beach with plenty of restaurants & cafe's nearby. Would stay here again.
Verified review

10/10 Exceptional

Beautiful landscaping, beach access and friendly, responsive staff. When I checked into the room the A/C wasn’t working, they quickly relocated me.
Verified review

8/10 Very good

Great location close to the beach, perfekt for our 2 year old son. Staff super friendly and helpfull if needed. Breakfast had evereything yoposspossible
Verified review

10/10 Exceptional

Excellent grounds, pool, staff and breakfast! Only downside, front desk staff who answers the phone doesn't speak English and often does not address your request, request to speak to someone who speaks English.
Verified review

10/10 Exceptional

Good hotel in great position right on the beach. You can see wear and tear but staff do make every effort to make stay very welcoming. Especially waiting staff and room attendant
Verified review

10/10 Exceptional

Great place to stay in and very convenient location, breakfast is great and staff friendly. The property could use some renovation in the rooms. Overall great stay!
Verified review

10/10 Exceptional

This was a great place to stay. The staff are amazing and helpful with everything. Great location and will definitely go back.
Verified review

10/10 Exceptional

I had a very relaxing time at this property, Staff were great, food was excellent, huge selection of breakfast choices.
Verified review

8/10 Very good

It was clean and the staff are very friendly
Verified review

10/10 Exceptional

After a few hiccups, the staff were very helpful and made our stay wonderful. The resort is beautiful, situated in peaceful area. Can’t wait to revisit again
Verified review

6/10 Good

Room is dated but clean. Staff extremely friendly. To many dogs in the area, barking day and night and urinating on beach bean bags. Great location. D
Verified review

8/10 Very good

Relaxing holiday. Beautiful pools and friendly staff
Verified review

8/10 Very good

Nice and quiet area, great for relaxing.
Verified review

10/10 Exceptional

The hotel staff are extremely friendly and helpful, nothing is too much bother for them, the hotel is extremely quiet and a great place to wind down and chill and is only metres from the beach and a short walk to the local bars, restaurants and shops
Verified review

10/10 Exceptional

Mecure was great. Staff, facilities, breakfast all great. We stayed before, we came back, we will stay again.
Verified review

10/10 Exceptional

Friendly staff. Great pools. Nice beach area
Verified review

10/10 Exceptional

Fantastic place to stay and the staff are very friendly and nothing is too much bother also very quiet but only a minute or two to walk to the local bars and restaurants