Unwind on the pristine white sand beach at Mercure Resort Sanur. Enjoy ocean views while savoring international cuisine at Pandawa Restaurant, then unwind with a spa treatment like aromatherapy or a facial. Take advantage of activities like windsurfing and beach yoga, relax by one of two outdoor pools or soak up the sun on your complimentary lounge chair.
Jalan Mertasari Sanur, P.O. Box 3476, Denpasar, Bali, 80034
What's nearby
Mertasari Beach - 4 min walk - 0.4 km
Consulate Agency of France - 6 min walk - 0.5 km
Pura Blanjong - 6 min walk - 0.5 km
RS Bali Mandara - 13 min walk - 1.2 km
Sanur Beach - 19 min walk - 1.6 km
Getting around
Denpasar (DPS-Ngurah Rai Intl.) - 25 min drive
Free local area shuttle
Airport shuttle (surcharge)
Restaurants
Bamboo Bar - 7 min walk
Dimatttina Restaurant & Roastery - 7 min walk
Genius Cafe - 7 min walk
Linga Longa Bar - 4 min walk
Tirta Restaurant - 6 min walk
About this property
Mercure Resort Sanur
At Mercure Resort Sanur, you can spend time at the beach enjoying beach umbrellas, beach massages and yoga, plus you'll be within a 15-minute drive of Sanur Beach. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, facials and body scrubs. The restaurant is a great spot for a bite to eat, and cold drinks are served at the beach bar. Other highlights include 2 poolside bars, a free kid's club and an outdoor tennis court. Fellow travellers say great things about the helpful staff.
At a glance
DONE
Hotel size
189 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers airport shuttle service (surcharge) for up to 3 guests with luggage .
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Free children's club
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free uncovered on-site self-parking
Wheelchair-accessible parking on site
DONE
Transfers
Airport shuttle (available 24 hours)*
DONE
Off-site
Free area shuttle within 2.20 km
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
2 bars/lounges
2 poolside bars
Restaurant
Beach bar
Barbecue grills
Free daily reception
Room service (late night)
Snack bar/deli
Water dispenser
Travelling with children
Children stay for free (see details)
Free children's club
Children's pool
Free local shuttle
Playground
Local/corner shop
Children's menu
What to do
On the beach
Tennis
Beach yoga
Beach volleyball
Windsurfing
Shopping
Pool table
Access to nearby outdoor pool
Golfing nearby
Hiking/biking trails nearby
Safari nearby
Parasailing nearby
Scuba-diving nearby
Scooter/moped hire nearby
Working away
24-hour business centre
Meeting rooms
Computer station
Conference space (4842 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bike hire
Beach sunloungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Facilities
41 buildings/towers
Built in 1988
Safe-deposit box at front desk
Garden
Terrace
Library
Television in common areas
Piano
2 outdoor pools
Arcade/games room
Full-service spa
Outdoor tennis court
Massage/treatment rooms
Locally sourced food is prioritised
At least 80% organic food
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
Local artist showcase
Some profits reinvested in community and sustainability
Local culture and ecosystem education
Uses some LED lighting
Comprehensive food waste policy
Waste recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Traditional architecture
Accessibility
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Accessible airport shuttle
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
29-inch LCD TV
Premium cable channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Blackout curtains
Turndown service
Free cot/infant bed
Bed sheets provided
What to enjoy
Furnished balcony/patio
Fireplace
Freshen up
Private bathroom
Eco-friendly toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Uses some LED lighting
Recycling
Water-efficient showers only
Special features
Spa
The on-site spa has 7 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include hot stone massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a hot tub.
The spa is open daily. Children under 11 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.
Dining
Sahadewa Bar – This bar is located by the pool and specialises in international cuisine. Open daily.
Breeze Bar – This bar is located on the beach and specialises in international cuisine. Happy hour is offered. Open daily.
De Lounge – This lobby lounge overlooks the garden and specialises in international cuisine. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Refundable deposits
Deposit: IDR 200000 per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately IDR 160000 for adults and IDR 86000 for children
Airport shuttle service is offered for an extra charge of IDR 350000 per vehicle (one-way. Maximum occupancy 3)
Early check-in can be arranged for an extra charge of 30 per cent of room rate (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
Children & extra beds
Rollaway beds are available for IDR 390000 per night
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 6:00 PM
Guests under 12 years old are not allowed in the spa, and guests under 11 years old are only allowed with adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Some water is reused through a grey water recycling system.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
Also known as
Mercure Resort
Mercure Resort Sanur
Mercure Sanur
Accor Hotel Sanur
Mercure Hotel Sanur
Mercure Resort Sanur Bali
Mercure Resort Sanur Hotel Sanur
Mercure Resort Sanur Hotel
Mercure Resort Sanur Denpasar
Frequently asked questions
Does Mercure Resort Sanur offer free cancellation for a full refund?
Yes, Mercure Resort Sanur does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Resort Sanur?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 6:00 PM.
Are pets allowed at Mercure Resort Sanur?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Mercure Resort Sanur?
Yes, there's free self parking.
Is an airport shuttle service offered by Mercure Resort Sanur?
Yes, an airport shuttle is available. The charge is IDR 350000 per vehicle one-way.
What are the check-in and check-out times at Mercure Resort Sanur?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a 30% charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Mercure Resort Sanur and nearby?
Have fun with on-site activities such as windsurfing, volleyball and beach yoga and improve your game at the on-site tennis courts. Additional recreation on-site includes yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Mercure Resort Sanur also has 2 poolside bars, 2 bars and an arcade, as well as a garden and access to a nearby outdoor pool.
Are there restaurants at or near Mercure Resort Sanur?
Yes, Pandawa Restaurant offers beachfront dining, international cuisine and garden views.
Does Mercure Resort Sanur have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Mercure Resort Sanur like?
Mercure Resort Sanur is a short 16-minute walk from Sanur Beach and 10 minutes' walk from Mertasari Beach.
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Reviews
Mercure Resort Sanur Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
8.2
Location
8.6
Staff & service
7.2
Property conditions & facilities
Guest review summary
What guests liked
The beach is beautiful, easily accessible, and offers a paved walkway for easy access to various restaurants and shopping. (24 reviews)
The pools were beautiful, large, and a great temperature, providing a great relief from the heat and humidity. (10 reviews)
Breakfast options were plentiful and catered to all tastes with a substantial variety. (12 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Beach
Restaurant
Room
Location
Food
Bathroom
Gardens
Activities
Shopping
Reviews
Verified
10/10 Exceptional
16 Feb 2026
Excellent grounds, pool, staff and breakfast! Only downside, front desk staff who answers the phone doesn't speak English and often does not address your request, request to speak to someone who speaks English.
sahana
sahana, 6-night trip
Verified
8/10 Very good
9 Jan 2026
Great location close to the beach, perfekt for our 2 year old son. Staff super friendly and helpfull if needed.
Breakfast had evereything yoposspossible
Martin
Martin, 13-night trip
Verified
10/10 Exceptional
23 Jan 2026
Good hotel in great position right on the beach. You can see wear and tear but staff do make every effort to make stay very welcoming. Especially waiting staff and room attendant
Aleksa
Aleksa, 4-night trip
Verified
6/10 Good
9 Feb 2026
Room is dated but clean. Staff extremely friendly.
To many dogs in the area, barking day and night and urinating on beach bean bags.
Great location. D
Geoffrey
Geoffrey, 12-night trip
Verified
10/10 Exceptional
12 Oct 2025
Great place to stay in and very convenient location, breakfast is great and staff friendly. The property could use some renovation in the rooms.
Overall great stay!
Glauber
Glauber, 2-night trip
Verified
10/10 Exceptional
1 Oct 2025
After a few hiccups, the staff were very helpful and made our stay wonderful. The resort is beautiful, situated in peaceful area. Can’t wait to revisit again
Sarah Louise
Sarah Louise, 8-night trip
Verified
10/10 Exceptional
22 Oct 2025
Mecure was great. Staff, facilities, breakfast all great. We stayed before, we came back, we will stay again.
John
John, 6-night trip
Verified
10/10 Exceptional
2 Jan 2026
We enjoyed our 7 night stay. The room was plain & clean, I had the best sleep there. The breakfast was nice; with a variety to choose from. Staff were helpful and accommodating. The pool was nice and clean. Right opposite the beach with plenty of beach chairs. Close to a shop, laundry & massage. Favourite restaurants near by: Bella Italia- lovely food. The massages at the hotel were lovely, especially the foot reflexology. The beach massages were also great. I’d happily stay there again.
Rita
Rita, 7-night trip
Verified
10/10 Exceptional
13 Sept 2025
The hotel staff are extremely friendly and helpful, nothing is too much bother for them, the hotel is extremely quiet and a great place to wind down and chill and is only metres from the beach and a short walk to the local bars, restaurants and shops
george
george, 10-night trip
Verified
8/10 Very good
27 Jun 2025
It was clean and the staff are very friendly
Katherine
Katherine, 2-night trip
Verified
10/10 Exceptional
23 Apr 2025
This was a great place to stay. The staff are amazing and helpful with everything. Great location and will definitely go back.
Andrew
Andrew, 7-night trip
Verified
8/10 Very good
13 Nov 2025
Nice hotel right on the beach, lovely staff, beautiful gardens, constantly cleaning. Room big with everything you could need. Lots of choice at buffet breakfast. Fire dance and sea food bbq night very expensive by Bali standards. Plenty of sun beds on the beach and round both pools. On the whole a lovely stay.
Debbie
Debbie, 4-night trip
Verified
8/10 Very good
9 May 2025
Relaxing holiday. Beautiful pools and friendly staff
Marian
Marian, 1-night trip
Verified
10/10 Exceptional
10 May 2025
Friendly staff. Great pools. Nice beach area
Marian
Marian, 14-night trip
Verified
8/10 Very good
4 Jan 2025
Nice and quiet area, great for relaxing.
Verified traveller
14-night trip
Verified
10/10 Exceptional
31 Aug 2023
I had a very relaxing time at this property,
Staff were great, food was excellent, huge selection of breakfast choices.
Ellen
Ellen, 4-night trip
Verified
10/10 Exceptional
29 Sept 2024
Fantastic place to stay and the staff are very friendly and nothing is too much bother also very quiet but only a minute or two to walk to the local bars and restaurants
george
george, 10-night trip
Verified
8/10 Very good
20 Jul 2025
Good breakfast, good swimming pools, good access to the beach. But the hotel is old and needs some TLC. It's time for them to replace those old towels.
Gabriel
Gabriel, 2-night trip
Verified
10/10 Exceptional
2 May 2025
This resort was an amazing experience, unfortunately we couldn’t enjoy the SPA because it was always full, but the private beach is very close and beautiful.
The staff are all amazing and very kind and friendly.
George
George, 2-night trip
Verified
10/10 Exceptional
6 Feb 2024
Enjoyed the beach and area. The breakfast options are plentiful.
Linda
Linda, 1-night trip
Verified
10/10 Exceptional
22 Aug 2024
Nice place, friendly staff will do anything for you, close to good restaurants, beach at yoir door step.
Jennifer
Jennifer, 5-night trip
Verified
10/10 Exceptional
25 Jun 2025
Amazing staff and service. Great attitude and very helpful. Direct beach access, convenience location. It is an older property, so of course it already shown some wear and tear but overall it is great place (and value) to stay in the sanur area.
Lia
Lia, 4-night trip
Verified
10/10 Exceptional
13 Nov 2023
Staff were very courteous and very friendly and attended to our every need.
Cameron
Cameron, 8-night trip
Verified
10/10 Exceptional
16 Mar 2025
Sanur beach-side location
Nice hotel on a large property in Sanur on the beach. A nice breakfast is available for a reasonable rate. The resort is a bit spread out with easy enough access to the pools and beach. Our room was very comfortable, and larger than expected.
Verified traveller
6-night trip
Verified
10/10 Exceptional
4 Jul 2024
Lovely place, relaxing and close to the beach. Great pool. Staff friendly and efficient.